See all properties

Best Western Rochester Marketplace Inn

2.5 star property
Hotel near University of Rochester in Rochester

Choose dates to view prices

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Lobby
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Place, Marketplace Mall
    ‪18 min walk‬
  • Place, University of Rochester
    ‪5 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Reception

Hampton Inn Rochester-Greece

Rochester
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,001 reviews
The price is CA $110
CA $125 total
includes taxes & fees
Nov 24 - Nov 25
Hampton Inn Rochester-Greece

About the area

Rochester

Close to airport.Within 2 miles (3 km) of this Rochester hotel, you'll find Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 miles (3 km).

What's nearby

  • Monroe Community College - 14 min walk - 1.2 km
  • Marketplace Mall - 18 min walk - 1.6 km
  • University of Rochester - 5 min drive - 5.0 km
  • Strong Memorial Hospital - 6 min drive - 5.0 km
  • Rochester Institute of Technology - 7 min drive - 8.0 km

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Shake Shack - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel near University of Rochester in Rochester
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Rochester Marketplace Inn. Self parking is free.

This Rochester hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Best Western The Inn At Rochester Airport
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,037 reviews
The price is CA $125
CA $143 total
includes taxes & fees
Nov 4 - Nov 5
Best Western The Inn At Rochester Airport

Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 153 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 75 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

JIHAD, LA GRANGE

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kathrine, MELBOURNE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We arrived late, close to midnight, due to travel delays. Got checked into our room and then found the bathroom light didn't turn on atall. It was pitch black. The desk clerk found another available room to move us to, but by that time it was almost12:45 am. Second room was ok. Got to ved at 1 am. 4 am super loud alarm went off. Went into hallway to see what the alarm was since it didn't sound like typical fire alarm. Other hotel guests doing the same thing. We all decided we should get our families and go outside. No hotel staff were around to inform of what was going on. Finally, 10 min or so later, fire trucks showed up. Still no one spoke to guests. Front desk clerk stepped out front door on phone then went inside and we never saw her again after that. When firemen went back to trucks we all decided it was ok to go back in. No explanation by anyone, including firemen. They loaded up and left. Some people had to wait around to get room keys from desk clerk. Luckily I had taken mine with me. Needless to say after 10+ hours of travel and very rough night, my kids and I did not have a restful stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rajvinder

Stayed 1 night in Jul 2025

10/10 Excellent

Lourdes, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to wveything
Stayed 1 night in Jul 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Charolotte

Travelled with family
Mattresses need to be replaced. They sag on.one side.
Stayed 3 nights in Jul 2025

6/10 Okay

Sahil

Disliked: Staff & service
low maintenance and half the stuff in the room (like microwave) wasn't working
Stayed 1 night in Jul 2025

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ari, San Francisco

Disliked: Property conditions & facilities
My room felt damp, even the bed sheets. Maybe it’s due to the humidity in Rochester, where I live it’s not nearly as humid, but it just wasn’t very comfortable.
Stayed 3 nights in Jun 2025

2/10 Terrible

David

Disliked: Staff & service
I reserved a 3-night stay at this property weeks in advance. On the day before my scheduled arrival, I notified the property that I would be a late arrival. I arrived at the property after a long journey at 11:45PM. The front desk confirmed my reservation then told me that the hotel was already 100% full and there was no room for me; "you might try the hotel next door or across the street to see if they have a room available". That was it. No other assistance offered.
Stayed 3 nights in Jul 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment at this time
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Josephine

Travelled with family and small children
Disliked: Cleanliness, staff & service
Did not like staff that checked me in. He is chummy with people that are not staying in the hotel. These people were loitering outside on property. Had to move my car to safer area. They kept going in and out of the lobby. Feared for safety of my family checking on the vehicle
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

SHI YING

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed here for one night during my week-long trip to NY, and unfortunately, this was the worst hotel compared to the others I stayed at. First, they didn’t even verify my credit card at check-in, unlike every other hotel I visited. Second, the breakfast was very disappointing — the waffles tasted sour, there were no eggs or sausages, and no juice offered. Other hotels like Holiday Inn and Sleep Inn had much better breakfast options. Overall, a very poor experience and I will not be returning to Best Western again.
Stayed 1 night in Jul 2025

8/10 Good

Wilfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Stayed 2 nights in Jul 2025

6/10 Okay

Timothy

Stayed 1 night in Jun 2025

6/10 Okay

Debbie

Sorry but I've stayed at better places. No washclothes, dirty carpeting, refrigerator had to be cleaned out of frost, no soap at sink, cleaners were taking care of rooms till late in the afternoon. Not a very nice stay.
Stayed 3 nights in Jul 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay with friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for money.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Claudia

Liked: Staff & service
Stayed 2 nights in May 2025