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DoubleTree by Hilton Rochester

4.0 star property
4-star hotel near Marketplace Mall

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DoubleTree by Hilton Rochester

Photo gallery for DoubleTree by Hilton Rochester

Exterior
Lobby
Standard, Two Double Beds
Lounge
Reception

Overview of DoubleTree by Hilton Rochester

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
1111 Jefferson Rd, Rochester, NY, 14623
  • Popular LocationMarketplace Mall2 min drive
  • Popular LocationUniversity of Rochester7 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)8 min drive
  • Popular LocationRochester Institute of Technology8 min drive

Room options

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard, Two Double Beds

Standard, Two Double Beds

Standard, Two Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Regency Rochester
Pet-friendly
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (1001)
The price is CA $259
per night
CA $300 total
includes taxes & fees
3 May - 4 May
Hyatt Regency Rochester

About the area

Rochester

Near the airport.Within 2 miles (3 km) of this Rochester hotel, you'll find Marketplace Mall and Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 miles (10 km).

What's nearby

  • Marketplace Mall - 2 min drive
  • Monroe Community College - 3 min drive
  • Tim Hortons Iceplex - 4 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • Chick-Fil-A - 20 min walk
  • Taco Bell - 7 min walk
  • Dairy Queen - 5 min walk
  • Panera Bread - 16 min walk
  • McDonald's - 16 min walk

About this property

DoubleTree by Hilton Rochester

4-star hotel near Marketplace Mall
DoubleTree by Hilton Rochester offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 12480 square feet (1159 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly DoubleTree by Hilton Rochester. An area shuttle within 3 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free.

This 4-star Rochester hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 12480 sq ft of conference space
  • 1159 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Rochester offers 248 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 5 AM - 11 PM
  • Airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: USD 15.50 for adults and USD 8.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.50 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

DoubleTree by Hilton Rochester Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 108 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 67 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

kelly

Travelled with family
It was fairly nice but I didn’t realize we wouldn’t have a window to outside. The pool was lovely though and my children liked it. The beds were small!
Stayed 1 night in Jan 2024

10/10 Excellent

Annette

Stayed 2 nights in Jan 2024

6/10 Okay

Brittany

Travelled with family
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

William Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Francia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in the Henrietta area. It is the best hotel I've stayed at when at RIT. The hotel itself is very nice. Rooms as comfortable. The breakfast is great. Close to RIT and shopping. Lots of dining options. Never a problem.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marc

Stayed 2 nights in Dec 2023

8/10 Good

RAAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DoubleTree Rochester, NY
The hotel is clean and in decent condition. Enjoyed having a morning cup of coffee in the lovely atrium. The rooms are minimalistic but clean. Leave yourself plenty of time when taking the elevator, there are only two and they move very slowly.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Reservation flaw
The front desk refused to charge separately or send information on the booking upon arrival, even when the "pay on site" option was taken in the beginning from hotels.com Called in again to have any information for billing as it was for business travels but nothing was received, unlike what was told over the phone. Basically a pingpong between hotels.com and the hotel itself.
Stayed 2 nights in Nov 2023

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2023