"This was a great value for a comfortable, convenient room! " More

By a verified traveller on Tue 24 Jul 2018

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Hotel Description

Hotel near Rochester Institute of Technology in Henrietta

In Henrietta

You'll find Veterans Memorial Park and Fair and Expo Center within 3 miles (5 km) of this hotel. Rochester Institute of Technology and Strong Memorial Hospital are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the laundry service and onsite conference space. A computer station, laundry facilities, and free newspapers are also on offer.

Free WiFi, cable TV

The 121 guestrooms offer TVs with cable channels, along with free WiFi and free local calls.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$75* Per night/room 22 Sep. - 23 Sep.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Super 8 by Wyndham Henrietta/Rochester Area ratings based on 41 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Super 8 by Wyndham Henrietta/Rochester Area

Everyone (36) Couples (1) Family (4)
3 out of 5
We really liked the check in...Anita was fast, efficient, and professional, yet friendly. The breakfast was great, with healthy selections. Our daughter really liked cooking the waffles. The staff who filled up the breakfast selections greeted everyone at breakfast. We really liked all the staff, except the manager who worked on the night we checkef in, he was indifferent. We asked for a clean bed sheet, we didn’t get it, even after waiting in the hallway for a long time. The hallway smelled very strong cigarette smoke. The toilet seat and toilet cover had 2 spots of dry stool when we first checked in. We cleaned them off ourselves.

Posted by on 29 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Jessica

We'd like to apologize for the issue you've experienced. We will work with our staff to fix these problems. We would like to thank you for bringing this matter to our attention. Its greatly appreciated.

2 out of 5
There was major renovation going on in the lobby area so it was ripped up and pretty ugly. Counter help were not very friendly. Spent two nights here and after a long day, got back to room and room was not touched...bed not made, nothing. Complained and was only told a note will be left for the morning manager. When checking out, no mention of the incident. On a side note, I always check the AC unit filter and it was caked with crud...washed it out in the bathtub and it was disgusting...I wish hotels would check these periodically. Breakfast was nasty...few choices and not appealing. Did like the tile in the bathroom though.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Jessica

We apologize for your experience. We will work on fixing any issues that you may have had during your stay.

2 out of 5
Cooling unit didn’t work and they didn’t have rooms available to move us into. Two lights in the room didn’t work. One was missing a bulb the other just didn’t work. Sheets were clean but appeared yellow with use. Bathtub drain close unit was loose

Posted by on 22 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Dom Davis

Our apologies for any inconvenience you experienced during your stay. We hope we have another chance to deliver you the stay you deserve.

5 out of 5
It was very clean, the employees was very polite and caring. The beds was made on time.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Dom Davis

Thank you so much for your review and feedback. Please come and stay with us again soon!

4 out of 5

Posted by on 29 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Dom Davis

Thanks for your rating.

4 out of 5
Expected to have micowave and small refrig in room to chill or heat up food we bring with or leftovers - desk clerk said most people don't use them. Difference of opinion

Posted by on 11 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Dom Davis

We do offer fridge and microwave in our deluxe rooms, please be sure to book that room type if you are interested in receiving those amenities. We hope to serve you again soon.

2 out of 5

Posted by on 10 May 2019

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Comment from Hotel Management

15 May 2019 by Dom Davis

Please let us know how we may serve you better in the future.

4 out of 5
Have stayed there before when I travel to Rochester. The place is clean and the staff is always friendly

Posted by on 18 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Dom Davis

Thank you for your feedback. We hope you to see you again in the future.

2 out of 5

Posted by on 4 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Dom Davis

We hope to be able to serve you better in the future.

1 out of 5

Posted by on 3 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Dom Davis

We are sorry you did not enjoy your stay and hope we may be able to serve you better in the future.

About the Super 8 by Wyndham Henrietta/Rochester Area

Location 1000 Lehigh Station Rd, Henrietta, NY 14467

Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 711 square feet (66 square meters) and includes conference space. The business-friendly Super 8 by Wyndham Henrietta/Rochester Area also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this Henrietta hotel.

  • 1 building
  • 121 guestrooms or units
  • 2 levels
  • 711 sq ft of conference space
  • 66 sq m of conference space
  • Built in 1985
  • Continental breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Rochester, NY (ROC-Greater Rochester Intl.) (13.4 km / 8.3 mi)
  • Parking: Free self parking

Room Amenities

Super 8 by Wyndham Henrietta/Rochester Area offers 121 accommodations with air conditioning. Televisions come with cable channels. This Henrietta hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No elevators
  • Number of children who can stay free - 10

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Henrietta Rochester Area
  • Super 8 Motel Henrietta Rochester Area
  • Super 8 Motel Rochester
  • Super 8 Henrietta/Rochester Area Hotel Henrietta
  • Super 8 Henrietta/Rochester Area Hotel
  • Super 8 Henrietta/Rochester Area Henrietta
  • Super 8 Henrietta/Rochester Area
  • Super 8 Wyndham Henrietta/Rochester Area Hotel Henrietta
  • Super 8 Wyndham Henrietta/Rochester Area Hotel
  • Super 8 Wyndham Henrietta/Rochester Area Henrietta
  • Super 8 Wyndham Henrietta/Rochester Area
  • Super 8 Henrietta/Rochester Hotel Henrietta
  • Super Eight Henrietta
  • Henrietta Super 8
  • Henrietta Super Eight
  • Super 8 Motel Henrietta/Rochester Area
  • Super 8 by Wyndham Henrietta/Rochester Area Hotel
  • Super 8 by Wyndham Henrietta/Rochester Area Henrietta
  • Super 8 by Wyndham Henrietta/Rochester Area Hotel Henrietta

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.