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The Gould Hotel, an Ascend Collection Hotel

3.5 star property
Enjoy the free WiFi at this 3.5-star Seneca Falls hotel

Choose dates to view prices

Photo gallery for The Gould Hotel, an Ascend Collection Hotel

Front of property - evening/night
Lounge
Standard Room, 2 Queen Beds, Non Smoking
Hallway
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
108 Falls Street, Seneca Falls, NY, 13148
  • Place, Lake Hiddenwood State Park
    ‪2 min walk‬
  • Place, Women's Rights National Historical Park
    ‪2 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪3 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (2 Person Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Seneca Falls

In Seneca Falls .At this hotel, you'll be steps from National Women's Hall of Fame and Lake Hiddenwood State Park. Seneca Museum of Waterways and Industry and Women's Rights National Historical Park are also within half a mile (1 km).

What's nearby

  • Lake Hiddenwood State Park - 2 min walk - 0.2 km
  • Women's Rights National Historical Park - 2 min walk - 0.2 km
  • Seneca Museum of Waterways and Industry - 2 min walk - 0.2 km
  • National Women's Hall of Fame - 2 min walk - 0.2 km
  • It's A Wonderful Life Museum - 3 min walk - 0.3 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 64 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Sauder's - ‬3 min drive
  • ‪Circle K - ‬8 min walk
  • ‪Connie's Diner - ‬4 min drive

About this property

The Gould Hotel, an Ascend Collection Hotel

Enjoy the free WiFi at this 3.5-star Seneca Falls hotel
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. The business-friendly The Gould Hotel, an Ascend Collection Hotel also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Seneca Falls hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Gould Hotel, an Ascend Collection Hotel offers 48 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with digital channels and first-run movies.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run movies

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

The Gould Hotel, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful, clean room and great location. Nearby restaurants were easy to get to on foot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season for this hotel but everything was clean and ready and the staff was very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness
Lovely room. , a little chilly without extra blanket or heat control but still felt chic
Stayed 1 night in Nov 2025

8/10 Good

Darcie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel in the center of town
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Courteous staff, good location for a visit to del lago.
Stayed 1 night in Nov 2025

4/10 Poor

Deborah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no refrigerator or microwave. There was no ice machine, but we did have an ice bucket. The hotel restaurant was not operating and the continental breakfast was a joke.
Stayed 3 nights in Oct 2025

2/10 Terrible

Byron

Stayed 1 night in Oct 2025

6/10 Okay

Benjamin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was fantastic. Bar/Food was closed. Lobby staff was spotty.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place was spotless, extremely courteous staff. Only disappointment was the restaurant and bar located in the hotel were closed. Luckily there were other restaurants within walking distance. I would definitely stay again if in that area!
Stayed 1 night in Nov 2025

6/10 Okay

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is pretty. I would love for the mattresses to be replaced as they are a bit saggy.
Stayed 1 night in Oct 2025

8/10 Good

Gretchen, Columbus

Stayed 1 night in Oct 2025

10/10 Excellent

TIM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay…clean, quiet, very comfortable. Highly recommend!
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed, this would be our fourth stay at this hotel. We loved it and looked forward to staying every time. Since our last stay the hotel was sold and it shows. No restaurant or bar open, and that was not stated when booking my stay. So basically paid for a room that was beyond HOT, could not get the “portable air conditioner” that was not correctly installed to work for the life of me. The toilet would not flush properly. Reported it gentleman that came and flipped the handle for a few minutes said he would call someone to fix it, no one did. So between that, the heat, the rundown looking hotel that once was so well taken care of and beautiful and the no hotel restaurant or bar, we left a day early from our three day stay. I could have booked a luxury hotel with what was paid. Sad to say … we won’t be back,
Stayed 3 nights in Oct 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small town with a few good family owned restaurants but didn't notice any chain restaurants at all. The on site bar and restaurant are not currently open.
Stayed 2 nights in Oct 2025

4/10 Poor

Hana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel in very bad shape

This is a pretty dilapidated hotel which was surprising going off of the photos.
Stayed 1 night in Oct 2025

4/10 Poor

Diana

Liked: Cleanliness
Disliked: Staff & service, room comfort
The bar was closed and we did not know that until we checked in. It was one of the reasons we picked this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Jared Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were very clean, staff were very helpful and friendly. Only drawback was the ice machine not being functional and having no fridge in your room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Constance, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 1 night in Oct 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking safe. Restaurants nearby.
Stayed 3 nights in Oct 2025

6/10 Okay

Krista

Stayed 1 night in Oct 2025

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room appeared to be recently remodeled. The bed was very comfortable which is one of the most important features when you’re driving each day for about 6 hours or more. The bathroom was clean with a nice shower. The breakfast very mediocre in the restaurant that is currently not open.
Stayed 1 night in Oct 2025