Tensui Saryo

Property class: 3.5
3.5-star hotel near Hakone Kowakien Yunessun

Choose dates to view prices

Photo gallery for Tensui Saryo

A modern lobby with a bar area, tiered seating, and ambient lighting.
Property video
A balcony with a wicker chair, a hot tub, and a view of mountains.
A hot tub in a room with large windows and a chair.
A hot spring bath area with wooden flooring and a rectangular hot tub.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
1320-276 Gora , Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪5 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

[Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

[Main Building] Japanese-Style Room, dinner Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

[Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

[Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

[Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

[Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

8.6 out of 10
Excellent
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

[Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

[Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

[Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

[Main Building] Double Room with Open Air Bath, Special New Year Kaiseki Included, Non Smoking

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

[Main Building] Japanese-Western Style, Partial Open Air Bath, Special New Year Kaiseki, Non Smoking

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Futons

[Main Building]Japanese-Style (Private Bath, Mountain View), Special New Year Kaiseki, Non Smoking

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Main Building] Twin Room with Stone Bathtub, Special New Year Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Main Building] Japanese Style Superior with Opne-Air Bath , Special New Year Kaiseki, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

[Main Building] Queen Room with Tatami and Private Shower, Special New Year Kaiseki, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

[Main Building] Japanese-Style Room, Special New Year Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

[Annex]A Deluxe Twin, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Annex] B JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

[Annex] S JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

[Main Building] Japanese-Western Style, Partial Open Air Bath, Premium Kaiseki Included, Non Smoking

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

[Main Building] Queen Room with Tatami Area, Private Shower, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

[Main Building] Twin Room with Stone Bathtub, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Main Building] Japanese Style Superior with Roten buro, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

[Main Building] Double Room with Open Air Bath, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

[Main Building]Japan-Style (Private Bathroom, Mountain View), Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Main Building] Japanese-Style Room, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

[Annex]A Deluxe Twin, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

[Annex] B JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

[Annex] S JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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About the area

Hakone

Gora stay.Within a 10-minute walk of this Gora hotel, you'll find Hakone Gora Park and Hakone Museum of Art. Also, Hakuundo Chaen is within half a mile (1 km) and Hakone Kowakien Yunessun is within 2 miles (3 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 5 min walk - 0.4 km
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 7 min walk - 0.7 km
  • Hakone Museum of Art - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km

Getting around

  • Hakone Gora Station - 1 min walk
  • Kowakidani Station - 4 min drive
  • Haneda Airport (HND) - 128 min drive

Restaurants

  • ‪箱根餃子センター - ‬8 min walk
  • ‪CAFE Ryusenkei - ‬14 min walk
  • ‪The Hakone Open-Air Museum Café - ‬20 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min walk

About this property

Tensui Saryo

3.5-star hotel near Hakone Kowakien Yunessun
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Tensui Saryo. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

  • 34 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1995
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
  • Bar or lounge
Tensui Saryo offers 34 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: JPY 3300

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: JPY 150 per person, per night

We've listed all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: JPY 3300 (subject to availability)
  • Late check-out fee: JPY 3300 (subject to availability)
  • Housekeeping fee: JPY 4400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Tensui Saryo Hotel Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel Hakone

Frequently asked questions

How close is Tensui Saryo to the airport?

Tensui Saryo is 62.1 mi (128-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Tensui Saryo?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at Tensui Saryo on Dec 3, 2026 start from CA $353, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tensui Saryo have an airport shuttle?

Airport shuttle services are not available at Tensui Saryo.

How close is Tensui Saryo to the beach?

This hotel is 19.7 mi (69-min drive) from Atami Sun Beach and 16.6 mi (50-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Tensui Saryo offer free breakfast?

Tensui Saryo does not offer free breakfast.

Is there a casino at Tensui Saryo?

No, there is no casino at this hotel.

What time is check-in at Tensui Saryo?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Early check-in costs JPY 3300 (subject to availability).

Is there free parking at Tensui Saryo?

This hotel offers free self parking.

Does Tensui Saryo have a pool?

Tensui Saryo does not have a pool.

Does Tensui Saryo have a spa?

This hotel doesn't have a spa, but it does offer body treatments, massages, and facials.

How close is Tensui Saryo to downtown Hakone?

Tensui Saryo is 1.6 mi away from Hakone.

Tensui Saryo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 241 reviews
Rating 8 - Good. 55 out of 241 reviews
Rating 6 - Okay. 18 out of 241 reviews
Rating 4 - Poor. 10 out of 241 reviews
Rating 2 - Terrible. 7 out of 241 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for the Hakone loop. We had a great stay and enjoyed the experience!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 5min walk from Gora Station, beautiful Hotel with Onsens lovely staff. Amazing Japanese breakfast! Definitely would stay here again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This was a great experience, but i was expecting the hotel to be a little bit newer.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a private outdoor bath in each room makes this a good option for travelers with tattoos.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room for 4, loved our private onsen, and the kaiseki meal was a highlight!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Gorgeous hotel, impeccable service, wonderful location. The bedrock bath and foot bath bar were major highlights of our stay!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the annex and it was beautiful. The Onsen bath on the outside deck was amazing and the room spacious with comfortable beds. I would definitely stay again. Thank you
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was spacious and clean. Loved the private balcony onsen bath, worth every penny. Restaurants and stores all within walking distance. We didn't even have to rent a car.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The foot bath with free drink is wonderful
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The only reason I couldn’t give 5 stars is because my floors weren’t clean when I checked in. Staff, location, everything else was amazing.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Private Onsen was small but nice! Beds were stiff and so were pillows. All the amenities were nice. Loved the bar foot soak!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, full toiletries amenities. Good facilities and appreciate the foot bath counter.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and well located
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for the train station and ropeway. Quiet area at night but it has a good bar and facilities. With a restaurant / coffee opposite.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
The onsen was not very clean, and the food options were extremely limited and did not accommodate different dietary preferences.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Room was perfect, as was the location especially being a three minute walk from the train station. Hotel bar is lovely, restaurant is so-so but there’s a few great dining options down the road, as well as a Lawsons. Would absolutely stay again.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing massage.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious Lovely environment Fantastic food Unique experience
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of travel options for easy access to major tourist sites.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is like
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Need improve WiFi connectivity. Others are excellent. Good hospitality, nice onset and awesome dinner and breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and the bath was awesome. Very close to the train and cable car station.
Stayed 2 nights in Dec 2024