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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Property class: 3.5
3.5-star golf hotel near Port of Hilo

Choose dates to view prices

Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

A balcony with wicker chairs facing a river with palm trees, a clear sky, and a distant bridge.
A spacious lobby with wooden flooring, seating areas, and large windows offering views.
A large hotel with multiple floors and balconies, a swimming pool in the foreground, and palm trees around the pool area.
A pool with lounge chairs, surrounded by tropical vegetation and a view of a large body of water.
A dining table set with plates, glasses, and cutlery, overlooking a body of water with trees and a distant shoreline.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
71 Banyan Dr, Hilo, HI, 96720
  • Place, Naniloa Country Club
    ‪1 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪7 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for 1 King Bed, Banyan View, Non-Smoking

A spacious lobby with a reception desk, seating area, and large windows.

1 King Bed, Banyan View, Non-Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Double Beds, Banyan View, Non-Smoking

A spacious lobby with a reception desk, seating area, and large windows.

2 Double Beds, Banyan View, Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Queen Beds, Ocean View, Non-Smoking

A hotel room with two beds, a large window with a view, a balcony, and a lamp.

2 Queen Beds, Ocean View, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View)

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View)

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

A hotel room with two beds, a desk, a chair, a bench, and a TV.

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

A hotel room with a large bed, a desk, a chair, and a view of palm trees through the window.

Room, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Queen Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

A balcony with wicker chairs and a view of a beach with palm trees.

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

A hotel room with a large bed, a desk, a chair, and a view of palm trees through the window.

Premium Room, 1 King Bed, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

A hotel room with a large bed, a desk with a TV, a chair, and a balcony with curtains.

Room, 1 King Bed, Non Smoking (Banyan View)

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Double Beds, Non Smoking (Banyan View)

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

A hotel room with a bed, a desk, a chair, a balcony with a view of trees, and a painting on the wall.

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

A hotel room with a sofa, armchair, ottoman, dining table, and chairs. There is a TV, a lamp, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

A hotel room with a large bed, a desk with a TV, a chair, and a balcony with curtains.

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Hilo

Oceanside stay.A stay at this Keaukaha hotel places you steps from Naniloa Country Club and within a 5-minute walk of Hamakua Heritage Corridor. Liliuokalani Park and Gardens and Coconut Island Park are also within half a mile (1 km).

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Coconut Island Park - 9 min walk - 0.8 km
  • Bayfront Park - 17 min walk - 1.5 km
  • Port of Hilo - 3 min drive - 2.3 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Hale Inu Sports Bar - ‬4 min drive
  • ‪Verna's Drive In - ‬11 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5-star golf hotel near Port of Hilo
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilo Hawaiian Hotel, Trademark Collection by Wyndham. Free self parking is available.

This 3.5-star Hilo hotel is smoke free.

  • 286 guestrooms or units
  • 8 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

An aerial view of a resort with a pool surrounded by lounge chairs, a building with multiple floors, and a rocky shoreline.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Keaukaha
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,382 reviews
The price is CA $236
CA $344 total
includes taxes & fees
Sep 16 - Sep 17
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.61 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to the airport?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 3.5 mi (7-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

As of Sept 9, 2026, prices found for a 1-night stay for 2 adults at Hilo Hawaiian Hotel, Trademark Collection by Wyndham on Oct 8, 2026 start from CA $211, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have an airport shuttle?

Airport shuttle services are not available at Hilo Hawaiian Hotel, Trademark Collection by Wyndham.

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to the beach?

This hotel is 2.9 mi (9-min drive) from Onekahakaha Beach Park and 3.8 mi (7-min drive) from Honoli'i Beach Park. Don't forget your sunscreen!

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free breakfast?

Free breakfast isn’t provided at Hilo Hawaiian Hotel, Trademark Collection by Wyndham, but full breakfast is offered for a fee of between USD 15 and 30 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

This hotel offers free self parking.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham features an outdoor pool.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a restaurant?

Yes, there is a restaurant on site.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to downtown Hilo?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 2.1 mi away from Hilo.

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 612 out of 1344 reviews
Rating 8 - Good. 362 out of 1344 reviews
Rating 6 - Okay. 216 out of 1344 reviews
Rating 4 - Poor. 86 out of 1344 reviews
Rating 2 - Terrible. 68 out of 1344 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Staff were amazing, quick and easy check in. Will stay again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

CHAU YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, big parking lot, staff are friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and staff were professional and friendly
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Cheyenne

Very nice place to stay, clean rooms
Stayed 1 night in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Had a good time at the hotel
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, restaurant seafood buffet was excellent. We enjoyed our stay
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Staff was very helpful.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mellanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, location is in Banyan Drive and an excellent place, close to the park, our room has the ocean front and Mauna Kea view
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Frances

Liked: Cleanliness
The location was great for getting to sites, restaurants near by and taking walks around the bay. The beds were very comfortable and hotel was well maintained.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beds were comfortable. The price was great for staying in a nice hotel on the water with a beautiful surrounding area. It was better than I expected based on their review score. The little gym was decent with nice weights and other equipment. Restaurant was good too.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mamiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. The ocean view is great. We had a nice walk to Japanese Garden and around the hotel. Went to Suisan nearby and had Poke over rice.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff - very helpful. Room was good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking, beautiful lobby, 2 restaurants and large rooms. Plus water refill stations!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities
A little dated but great stay, nice staff best location and convenient parking
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and inviting with a great balcony overlooking the bay. The downstairs restaurant and bar were great! The poll could use an update and was hard to find. The coffee in the bar area in the morning was wonderful! The location was perfect for sightseeing in and around Hilo. We also enjoyed the trees on Banyon Drive.
Stayed 2 nights in May 2026
Verified review

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean but had a small cockroach problem
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
It was fantastic location, great trip!
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel not sure worth the money since it is outdated but miles better then out VRBO. Clean and great views. The AC worked that was my biggest ask.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Clean and very nice hotel on the water in Hilo. We enjoyed our stay and thought the people on the staff were quite friendly.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, especially Maui who was always very personable. They were so friendly that I bought a Hopia Cake for them to share. A very beautiful hotel. Too bad the bridge that leads to Coconut Island is broken because I was really looking forward to going to it. The WSW Restaurant had great food. In fact, I believe I had one of the best steaks when I ordered the Sizzling Steak.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The rooms show some wear but clean. Bed and linens were very nice.
Our room
View of the shore of the hotel
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. We needed a rollaway bed and they provided the bed very quickly and the room was clean. Check out was easy.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

jeremiah

It was ok. Not really what I was expecting for the area but room was tiny, untidy, and ac made a lot of noise. Front desk agent was snippy, rating at best was mediocre, it was a place to sleep for a visit.
Stayed 1 night in May 2026