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Best Western Plus Heritage Inn

3.0 star property
3-star hotel near Port of Houston

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Photo gallery for Best Western Plus Heritage Inn

Free daily buffet breakfast
Lobby
Lobby
Fitness facility
Standard Room, 2 Queen Beds, Accessible, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Houston, TX
  • Place, Cinemark Tinseltown Jacinto City
    ‪2 min drive‬
  • Place, Daikin Park
    ‪8 min drive‬
  • Place, George R. Brown Convention Center
    ‪9 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About the area

Houston

Northeast Houston stay.A stay at this Northeast Houston hotel places you within 6 miles (10 km) of Port of Houston and 9 miles (15 km) of Daikin Park. Also within 9 miles (15 km) are Shell Energy Stadium and George R. Brown Convention Center.

What's nearby

  • Cinemark Tinseltown Jacinto City - 2 min drive - 1.5 km
  • Daikin Park - 8 min drive - 13.3 km
  • George R. Brown Convention Center - 9 min drive - 14.0 km
  • Toyota Center - 9 min drive - 14.4 km
  • NRG Stadium - 17 min drive - 26.9 km

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • M. D. Anderson Station - 14 min drive
  • Houston William Hobby Airport (HOU) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Refresqueria - ‬17 min walk
  • ‪Pizzini's Italian Restaurant - ‬9 min walk
  • ‪Pappasito's Cantina - ‬18 min walk
  • ‪Nopalitos Dona Maria - ‬18 min walk

About this property

Best Western Plus Heritage Inn

3-star hotel near Port of Houston
Best Western Plus Heritage Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 835 reviews
Rating 8 - Good. 212 out of 835 reviews
Rating 6 - Okay. 83 out of 835 reviews
Rating 4 - Poor. 50 out of 835 reviews
Rating 2 - Terrible. 68 out of 835 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Geendelin

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room ,security parking gate, and free breakfast . Staff was very friendly and helpful also😊
Stayed 1 night in Oct 2025

2/10 Terrible

Damaris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews of the staff are absolutely correct!! Staff don’t like working there and this place is very unsafe!! She asked if I was traveling alone and immediately gave a look to someone else who was in the lobby about me being alone. Who for sure don’t work there. Totally scheming. She put me in a very unsafe position and I urge everyone to not book here if you’re alone.
Stayed 1 night in Nov 2025

10/10 Excellent

Hasan

Stayed 1 night in Nov 2025

10/10 Excellent

Emilly

Stayed 1 night in Nov 2025

10/10 Excellent

Jose Luis

Stayed 2 nights in Oct 2025

6/10 Okay

Augustina

Business traveller
Liked: Property conditions & facilities
The room was in good condition, however it smelled like a combination of stale cigarette smoke and mold. The scent was amplified when the AC/heating unit in the room was on. I had to turn it off just so that I was smelling less of that odour.
Stayed 5 nights in Oct 2025

10/10 Excellent

Grisel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good n price better. I really enjoyed my stay there
Stayed 1 night in Oct 2025

8/10 Good

Veltaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kamryn

Stayed 1 night in Oct 2025

10/10 Excellent

La Freda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick business trip

The room was clean and cool upon arrival. The hot breakfast had a lot of options and it was more than the continental breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren

Stayed 3 nights in Oct 2025

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times it is clean and safe. Beds are comfortable room is clean staff is friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrey

Stayed 1 night in Oct 2025

10/10 Excellent

carly

Business traveller
I am very sorry to report that clothes that I by a ccident left in the closet have not been "found". I called the hotel twice. Will not return.
Stayed 8 nights in Oct 2025

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was pretty nice, BUT the room smelled like mildew like it was wet, the floor the room was on didn’t smell like that but the room did. I felt like i was suffocating a bit.
Stayed 1 night in Oct 2025

10/10 Excellent

Animaan

Stayed 4 nights in Oct 2025

10/10 Excellent

Nelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, cleanliness and breakfast variety
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time, while travelling to Houston. The hotel stay was very pleasant. The breakfast was delicious. The location was very convenient, with access to great dining places, attractions and such. The check-in was a bit extended, however, the rest of the stay was great!
Stayed 2 nights in Oct 2025

6/10 Okay

Aiden

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here for 5 days, and overall, the service was great, the girl who worked there late at night was always super nice to us every time we’d see her. Our room was pretty good, there were a few issues with the bathroom door not being able to close all the way, and a few light issues. The environment around the hotel was honestly a little sketchy, with police showing up to just stay around the hotel one day, but besides all of that, we really enjoyed our stay!
Stayed 1 night in Oct 2025

8/10 Good

Jose

Travelled with family
The room when we first got the the room was not very clean, dust on furniture and we found a small roach in the bathroom. The next days the housekeeper did an excellent job, so we appreciated it alot. The bathroom was dated, no shampoo dispenser, lotion, etc, we been to other hotels lately and they all had more modern bathrooms with shampoo, conditioner dispensers, hand soap and lotion as well. The pillows were small, they looked more like sofa cushions. Breakfast was not good at all, not enough variety. Private and safe parking, place was very peaceful.
Stayed 3 nights in Oct 2025

8/10 Good

Consuelo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The rug still had dirt on it, but the rest of the room was clean. Staff was friendly and the area was quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great price
Stayed 6 nights in Oct 2025