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Best Western Plus Heritage Inn

3.0 star property
3-star hotel near Port of Houston

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Photo gallery for Best Western Plus Heritage Inn

Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Lobby
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
Houston, TX
  • Place, Cinemark Tinseltown Jacinto City
    ‪2 min drive‬
  • Place, Daikin Park
    ‪8 min drive‬
  • Place, George R. Brown Convention Center
    ‪9 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About the area

Houston

Northeast Houston stay.A stay at this Northeast Houston hotel places you within 6 miles (10 km) of Port of Houston and 9 miles (15 km) of Daikin Park. Also within 9 miles (15 km) are Shell Energy Stadium and George R. Brown Convention Center.

What's nearby

  • Cinemark Tinseltown Jacinto City - 2 min drive - 1.5 km
  • Daikin Park - 8 min drive - 13.3 km
  • George R. Brown Convention Center - 9 min drive - 14.0 km
  • Toyota Center - 9 min drive - 14.4 km
  • NRG Stadium - 17 min drive - 26.9 km

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • Houston Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Refresqueria - ‬16 min walk
  • ‪Pizzini's Italian Restaurant - ‬9 min walk
  • ‪Dairy Queen - ‬14 min walk
  • ‪Nopalitos Dona Maria - ‬18 min walk

About this property

Best Western Plus Heritage Inn

3-star hotel near Port of Houston
Best Western Plus Heritage Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 803 reviews
Rating 8 - Good. 208 out of 803 reviews
Rating 6 - Okay. 81 out of 803 reviews
Rating 4 - Poor. 48 out of 803 reviews
Rating 2 - Terrible. 66 out of 803 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

cindy

Stayed 2 nights in Sep 2025

4/10 Poor

Rebecca, San Bernardino

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This place has turned us off from ever using Best Western again. Traveling across country and this is by far the worst Best Western we have stayed. 1. Undisclosed fee of $100 upon check in regardless if you paid in full online. They stated it would be only refunded after our room was inspected after check out. Once we were long gone and couldn't dispute any discrepancy. The deposit would be refunded afterb5-7 business days. Hey, BW, you are not a resort. 2. Staff was rude. Stating that all Best Western charge the $100 fee was required at all BW hotels. This is not true as we have stayed at several in the last two years traveling over 20 states. And, we stayed at one the night before. Take It or leave it attitude. 3. Bathroom was not very clean and had mold. 4. Mildew smell in lobby and room. 5. Breakfast was not good. Who serves Foldgers intant coffee? Yuck. 6. Seedy part of town. Avoid. Overall, I do not recommend this location.
Stayed 1 night in Sep 2025

10/10 Excellent

Danyale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy room, air worked exceptionally, and breakfast was absolutely amazing
Stayed 3 nights in Sep 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good. Clean rooms; bedding, bathroom, and towels. Lots of parking. The breakfast was good and self serve. The only negative is that our key was turned off after 1 night, when our stay was for 2 nights. So we were locked inside gate and had to call office to get out. The person at desk said that the key was processed for 1 night by accident.
Stayed 2 nights in Sep 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Penitas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to and from main Interstate. Felt safe and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to main interstate making it convenient for easy access to and from.
Stayed 1 night in Aug 2025

8/10 Good

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place, the woman at the front was really nice and everything seemed well. Only thing was the elevator was a little sketchy and we did have a leak with the rain in our bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Cerrell

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Staff & service
The hotel staff at check in was friendly the hotel smells and looks clean room had a faint Oder bed was comfortable I felt very safe because of security gate one way one way out but the noise from the highway was almost too much I got woke at 3 am by a car screeching tires. Over all hotel was great for the price I would stay again
Stayed 1 night in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Aug 2025

2/10 Terrible

Katelyn

Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Birdell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our event.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

8/10 Good

Meitetsu

Stayed 4 nights in Jul 2025

10/10 Excellent

Raed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2025

10/10 Excellent

kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the experience. We'll recommend everyone to get reservations
Stayed 2 nights in Jul 2025

6/10 Okay

kenny

Business traveller
Liked: Room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Angie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area didn’t feel the safest, most of the staff wasn't very friendly or welcoming. The breakfast was horrible and had a terrible layout! The build needs some repairs and new beds!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Billy

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 2 nights in Jul 2025

2/10 Terrible

Melanie

Travelled with family
Disliked: Property conditions & facilities

Stay somewhere else.

Hotel was just ok, but the elevator quick working one day into our stay and was not fixed when we left. Ice machine never worked. Breakfast was barely edible. Sausage was grey and looked dead. Would not stay here again.
Stayed 3 nights in Jul 2025