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Best Western Plus Heritage Inn

3.0 star property
3-star hotel near Port of Houston

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Photo gallery for Best Western Plus Heritage Inn

Free daily buffet breakfast
Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Fitness facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Houston, TX
  • Place, Cinemark Tinseltown Jacinto City
    ‪2 min drive‬
  • Place, Daikin Park
    ‪8 min drive‬
  • Place, George R. Brown Convention Center
    ‪9 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

Northeast Houston stay.A stay at this Northeast Houston hotel places you within 6 miles (10 km) of Port of Houston and 9 miles (15 km) of Daikin Park. Also within 9 miles (15 km) are Shell Energy Stadium and George R. Brown Convention Center.

What's nearby

  • Cinemark Tinseltown Jacinto City - 2 min drive - 1.5 km
  • Daikin Park - 8 min drive - 13.3 km
  • George R. Brown Convention Center - 9 min drive - 14.0 km
  • Toyota Center - 9 min drive - 14.4 km
  • MD Anderson Cancer Center - 16 min drive - 22.1 km

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • M. D. Anderson Station - 14 min drive
  • Houston William Hobby Airport (HOU) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Refresqueria - ‬17 min walk
  • ‪Pizzini's Italian Restaurant - ‬9 min walk
  • ‪Pappasito's Cantina - ‬18 min walk
  • ‪Nopalitos Dona Maria - ‬18 min walk

About this property

Best Western Plus Heritage Inn

3-star hotel near Port of Houston
Best Western Plus Heritage Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Frequently asked questions

How close is Best Western Plus Heritage Inn to the airport?

Best Western Plus Heritage Inn is 11.1 mi (26-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Heritage Inn?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Heritage Inn on Mar 30, 2026 start from CA $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Heritage Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Heritage Inn.

Does Best Western Plus Heritage Inn offer free breakfast?

Best Western Plus Heritage Inn offers free buffet breakfast every day from 6 AM to 9 AM.

Is there a casino at Best Western Plus Heritage Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Heritage Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Heritage Inn?

This hotel offers free self parking.

Does Best Western Plus Heritage Inn have a pool?

Best Western Plus Heritage Inn features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 9:00 PM.

Does Best Western Plus Heritage Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Heritage Inn to downtown Houston?

Best Western Plus Heritage Inn is 7.5 mi away from Houston.

Best Western Plus Heritage Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 879 reviews
Rating 8 - Good. 225 out of 879 reviews
Rating 6 - Okay. 84 out of 879 reviews
Rating 4 - Poor. 50 out of 879 reviews
Rating 2 - Terrible. 69 out of 879 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Serenity

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean room, kind staff, quiet environment.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kenneth

Liked: Cleanliness, amenities
Place is nice but they didn’t tell me anything about a $100.00 deposit to stay there, I couldn’t refund my money so I had to borrow money off of people I know to stay one night. Was told the elevator just went down that morning and I was on 2nd floor because there are no rooms with a king bed on first floor. I got bad knees and need one knee replacement so I was upset and to make things worse I read reviews and the elevator has been down for a while not just that morning so I was not told the truth. The place is nice though.
Stayed 1 night in Dec 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The staff, Carmen & Stephanie- and the rest of the team!! I had a dilemma with the shower head and she tried to take care of it right away, but she couldn’t. I went on my day-come back on the evening and there was note left by the zinc, it said all fixed!! The room was always taking care-neat and clean. The breakfast was just fabulous and delicious. Very impressive on how Stephanie made sure that there was plenty of food and always nice and clean. For sure, I will look for this name- Best Western Plus Heritage Inn. Awesome on everything!! Congratulations to all staff, that it shows that they like what they do for a living!! Muchas Gracias!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Aulga

Travelled with group
Liked: Cleanliness, staff & service, amenities
Second time staying at this hotel. Everyone is always nice. Special shoutout to the lady that worked overnight on Saturday. She was very kind and friendly.
Stayed 1 night in Dec 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were low and very uncomfortable. Nice shower. Upstairs thumping noise continued all night and kept us from sleeping. Sounded like more than walking around. Very annoying.
Stayed 1 night in Dec 2025

8/10 Good

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

WILLARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, back side away from the freeway,was very quiet
Stayed 6 nights in Nov 2025

10/10 Excellent

JOHN, Houston

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

4/10 Poor

Nathan

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Nyles

Stayed 1 night in Nov 2025

8/10 Good

Stefani

Liked: Cleanliness, staff & service, amenities
Room was clean and pretty!
Stayed 2 nights in Nov 2025

6/10 Okay

Florencio

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities
Room smelled like urine. Bedsheets were thin and held no warmth.
Stayed 1 night in Nov 2025

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, amenities
Everything was nice. Pool, staff, room, lobby..
Stayed 2 nights in Oct 2025

4/10 Poor

Ashley

Stayed 2 nights in Nov 2025

8/10 Good

Dusty

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times now and the rooms are clean and so is the hotel the beds are very comfortable and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean rooms in a convenient location with a great breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Geendelin

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room ,security parking gate, and free breakfast . Staff was very friendly and helpful also😊
Stayed 1 night in Oct 2025

2/10 Terrible

Damaris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews of the staff are absolutely correct!! Staff don’t like working there and this place is very unsafe!! She asked if I was traveling alone and immediately gave a look to someone else who was in the lobby about me being alone. Who for sure don’t work there. Totally scheming. She put me in a very unsafe position and I urge everyone to not book here if you’re alone.
Stayed 1 night in Nov 2025

10/10 Excellent

Hasan

Stayed 1 night in Nov 2025