DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property
Hotel near Westheimer Rd in Houston

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Reception
1 bedroom, down comforters, in-room safe, blackout drapes
Exterior
1 bedroom, down comforters, in-room safe, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • River Oaks District
    ‪18 min walk‬
  • MD Anderson Cancer Center
    ‪8 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪22 min drive‬

Room options

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Kitchen

8.8 out of 10
Excellent
(21 reviews)
  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Microwave

7.4 out of 10
Good
(3 reviews)
  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite

7.8 out of 10
Good
(18 reviews)
  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(33 reviews)
  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(23 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(72 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(63 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Houston

Greater Uptown stay.Within a 10-minute walk of this Greater Uptown hotel, you'll find Westheimer Rd and The Galleria. Also, Richmond Avenue is within half a mile (1 km) and Williams Tower is within 2 miles (3 km).

What's nearby

  • The Galleria - 5 min walk - 0.5 km
  • River Oaks District - 18 min walk - 1.6 km
  • Rice University - 6 min drive - 7.8 km
  • MD Anderson Cancer Center - 8 min drive - 9.7 km
  • NRG Stadium - 10 min drive - 11.2 km

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Daily Grill - ‬8 min walk
  • ‪The Galleria Food Court - ‬10 min walk
  • ‪Ichiban - ‬9 min walk
  • ‪Smoothie King - ‬9 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel near Westheimer Rd in Houston
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and 8 meeting rooms are available. Event space at this hotel measures 9202 square feet (855 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at DoubleTree by Hilton Hotel & Suites Houston by the Galleria. A free area shuttle within 3 miles is available. Parking is available for a fee.

This Houston hotel is smoke free.

  • 1 building
  • 476 guestrooms or units
  • 26 levels
  • 9202 sq ft of conference space
  • 855 sq m of conference space
  • Built in 1980
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Houston hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 32 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 19.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 60-inch smart TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1113 out of 2110 reviews
Rating 8 - Good. 382 out of 2110 reviews
Rating 6 - Okay. 279 out of 2110 reviews
Rating 4 - Poor. 170 out of 2110 reviews
Rating 2 - Terrible. 166 out of 2110 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon Vela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Rasheedat

Travelled with family
Disliked: Cleanliness
The staffs were awesome. There were roaches in the kitchen fridge, dishwasher and on the floor. The room were not properly clean and stocked
Stayed 2 nights in Jun 2025

2/10 Terrible

chong, AUSTIN

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed in Room 2418. Bed makes noise. Did not get much sleep because of the noise. Sink does not drain well and sometimes the stopper gets stuck and had to manually pull the stopper to let the water go down. Property also did not clearly disclose overnight parking fee of $36.00 which is ridiculous when you did not count that as part of your fees.
Stayed 1 night in Jun 2025

8/10 Good

Carolyn

Stayed 2 nights in Mar 2025

6/10 Okay

Bozena, PARK RIDGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great because of the location. There was a problem with the elevators, both evenings. It seemed that only one elevator was working, and it took a very long time to go up and down.

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at this hotel. Very friendly staff
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Substandard and unsafe!

While rooms were large and cleaned well, the overriding impression left by our stay at the Doubletree Houston Galleria was that the property and Hilton Hotels has an utter disregard for safety standards. Multiple guests were stuck in malfunctioning elevators for 20+ minutes during our stay with front desk staff demonstrating next to zero concern. Repair personnel laughed as guests entered the elevators exclaiming “good luck!” When elevators did work, lines took 15-20 minutes just to get to the desired floor. In addition, an odor of gas permeated the lobby area making many people in our party and several others both sick and uncomfortable about the toxicity/safety. I strongly feel that this property should be assessed as to whether they are in compliance with basic property safety standards. The age/condition of the rooms was not awesome, but given the low cost, that was to be expected.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jan

Stayed 2 nights in Mar 2025

6/10 Okay

Hector

Travelled with family
Disliked: Amenities, property conditions & facilities
The elevators were terrible. They need to try to have them going especially on the weekends when theirs more people.
Stayed 2 nights in Mar 2025

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel though for the price you have to pay nightly to park ($32 a night self park) plus breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

jeramy

Liked: Staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Mar 2025

6/10 Okay

Dustin

Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ernest

Stayed 1 night in Mar 2025

10/10 Excellent

Lagarian

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and clean. The hotel overall was great and we will be returning.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The food was awesome. The parking was not included and you have to pay over 30 a night and the elevator situation sucked. Only 3 worked but 2 were linked and the other one was on a different button. So you would wait long if it was a busy time and then if you were on the top you would stop on many levels and not pick anyone up.
Stayed 2 nights in Mar 2025

4/10 Poor

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No baggage racks to unload. The vallet told us they only have two for over 35 floors. Inconvenient as hell. Paying for parking at yiur location should be included. Elevators..... That's another situation. Only one was working entire stay. I am highly unsatisfied with this property. My husband noticed that the stairway and lights were under hazard and couldn't understand how they passed code??????
Stayed 1 night in Mar 2025

6/10 Okay

LaTonya Jenee, ANN ARBOR

Stayed 1 night in Mar 2025

10/10 Excellent

Vanquist

Liked: Cleanliness, staff & service, property conditions & facilities
Manager Pinky was absolutely amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Travelled with family
Liked: Staff & service
Great location. Enjoyed the free breakfast. Elevators slow. One evening had to walk down the stairs from the 7th floor after waiting 20 mins for an elevator. Housekeeping only came once during our 4 day stay.
Stayed 3 nights in Mar 2025

6/10 Okay

Kaila

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Teann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities
Comfortable stay
Stayed 3 nights in Mar 2025

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice hotel, nice rooms even if the outside looks old, and elevators are under reservation so it's a bit of a wait
Stayed 1 night in Mar 2025