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4.1 out of 5

"Decent value, overall nice place. Slow bathtub drain--why is this so common in hotels? Parking entry and exit not very convenient. " More

By a verified traveller on Sat 16 Jun 2018

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Hotel Description

3-star hotel near CityCentre

In shopping district

A stay at this Memorial hotel places you within half a mile (1 km) of CityCentre and 2 miles (3 km) of Memorial City Mall. Town and Country Village and Lakeside Country Club are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, satellite TV

The 171 guestrooms offer free WiFi and free wired Internet, TVs with satellite channels, and room service. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Traditional Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$130* Per night/room 22 Nov. - 23 Nov.

Presidential Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, City View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Four Points by Sheraton Houston - CITYCENTRE ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Four Points by Sheraton Houston - CITYCENTRE

Everyone (2)
5 out of 5
Great service and everyone was very friendly and courteous

Posted by on 25 Mar. 2019

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3 out of 5
Decent value, overall nice place. Slow bathtub drain--why is this so common in hotels? Parking entry and exit not very convenient.

Posted by , from West Texas on 16 Jun. 2018

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1 out of 5

don't trust the picture, the rate you pay

Pros: clean, but old very old
Cons: need to specific more detail on the room and the rate. should not give wrong impression to the end user
Location: right next to the highway very noise! hardly able to sleep at night
ask for extract to be able to stay at tower otherwise stay and 100 years old motel

Posted by , from Houston, TX on 25 May 2015

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4 out of 5

beautiful

everything in this hotel is so nice! the lobby, the rooms, even the gym was awesome!!! They had this really amazing contraption to do standing crunches where you bring your knees up to you, it had half a medicine ball attached to it so it made it super easy and comfortable to get in a good workout without hurting yourself. the other thing i really loved is in this hotel, each room has its own A/C unit so you can make it whatever temp is just right for you. i've always had a problem sleeping in hotels because i need to be freezing to sleep and most hotels stay at a WARM 70 degrees and theres not much you can do about it... not at the FOUR POINTS!! i slept like a baby!! they breakfast was good, not much to choose from but it got the job done. ALSO this hotel is only 5 or 6 blocks away from a movie theather and a mall and the cherry on top of the cake is its also only 3 or 4 blocks away from the most amazing steakhouse in houston! its called the Taste of Texas, now it's a little pricey but super nice and worth every penny spent! this reason alone is why i'll continue going back to stay at FOUR POINTS lol

Posted by , from Houston, TX on 2 Oct. 2013

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2 out of 5

Not so happy

I stayed for three nights and the rooms is kind of ok. But the customer service was very poor. Wasn't even greeted on my first visit and was kind of very rudy behaviour from the lady staff. The internet was not all working and when took it to the customer service, they replied, "sorry we can't do anything". No courtesy at all in the reply. I would never go here.

Posted by , from Dallas, TX on 17 Jun. 2013

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4 out of 5

this hotel was great and great value

Pros: Close restaurants
Cons: Noisy
Hotel was great besides the king size bed which had a slope on one side. Otherwise, Great room for the value.

Posted by on 18 Apr. 2013

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5 out of 5

This hotel has excellent staff and service

Pros: Close restaurants, Free Internet, Quiet, shuttle service
This has become my favorite place to stay in Houston. The staff were wonderful and helpful. This hotel has a shuttle service that will take you wherever you want within a 5-mile radius, all with one simple phone call. The room has free wi-fi and free bottled water, and the hotel has free parking. We were nearly next door to the Studio Movie Grill and asked about walking directions, but the shuttle service insisted on driving us to the movies, and were more than happy to pick us up after we had also done some shopping. I highly recommend this place!

Posted by , from Baton Rouge, LA on 3 Jan. 2013

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5 out of 5

It was an excelent option for my trip

Pros: Close restaurants, Quiet
Cons: Poor breakfast
This hotel was an excelent option for me since it is very close to all may points of interest, it has a very good ubication. Rooms are clean, beds are very comfortable, good service from the staff, in overall I was very satisfied.

Posted by , from Mexico on 26 Oct. 2011

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4 out of 5

Great Hotel stay

Enjoyed the convenience and quality of the hotel, Clean room, bathroom, quiet area, really enjoyed my stay.

Posted by , from Dallas, TX on 7 Feb. 2011

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5 out of 5

Great Value! Highly recommended by frequent traveler.

Newly remodeled, very nice room, great local restaurants & shopping, well-lit parking with mobile security guard. Lots of bells & whistles for under $* a night! Would stay again in a flash!

Posted by on 5 Nov. 2010

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About the Four Points by Sheraton Houston - CITYCENTRE

Location 10655 Katy Freeway, Houston, TX 77024

Property Features

Four Points by Sheraton Houston - CITYCENTRE offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 2800 square feet (252 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Houston - CITYCENTRE. A free area shuttle within 5 mi is available. Free self parking is available. This 3-star Houston hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 14 levels
  • 2800 sq ft of conference space
  • 252 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (37.9 km / 23.5 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Houston - CITYCENTRE offers 171 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Four Points by Sheraton Houston - CITYCENTRE has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Weight limit: 30 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Houston West
  • Four Points Sheraton Hotel Houston West
  • Four Points Sheraton Houston West
  • Sheraton Four Points Houston West
  • Four Points Sheraton Houston CITYCENTRE Hotel
  • Four Points Sheraton CITYCENTRE Hotel
  • Four Points Sheraton Houston CITYCENTRE
  • Four Points Sheraton CITYCENTRE
  • Four Points by Sheraton Houston - CITYCENTRE Hotel
  • Four Points by Sheraton Houston - CITYCENTRE Houston
  • Four Points by Sheraton Houston - CITYCENTRE Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing https://www.travelocity.ca/Houston-Hotels-Four-Points-by-Sheraton-Houston---CITYCENTRE.h26251-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.