MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Family-friendly stay near Houston Zoo

Choose dates to view prices

MainStay Suites Texas Medical Center/Reliant Park

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby sitting area
Outdoor pool, sun loungers
Suite, 1 Queen Bed with Sofa bed, Non Smoking
Lobby
Suite, 1 Queen Bed with Sofa bed, Non Smoking

Overview of MainStay Suites Texas Medical Center/Reliant Park

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Parking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • GymGymGym
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
3134 Old Spanish Trl, Houston, TX, 77054
  • Popular LocationHouston Zoo3 min drive
  • Popular LocationMD Anderson Cancer Center3 min drive
  • Popular LocationRice University6 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)32 min drive

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Houston

Astrodome stay.Your stay at this Astrodome hotel places you within 3 miles (5 km) of Houston Zoo and MD Anderson Cancer Center. NRG Stadium and NRG Park are also within 3 miles (5 km).

What's nearby

  • Houston Zoo - 3 min drive
  • MD Anderson Cancer Center - 3 min drive
  • NRG Stadium - 6 min drive
  • Rice University - 6 min drive
  • University of Houston - 6 min drive

Getting around

  • Smith Lands Station - 3 min drive
  • Houston Station - 15 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • McDonald's - 2 min drive
  • The Address - 7 min walk
  • The Studio - 2 min drive
  • Whataburger - 20 min walk
  • Gyro King - 14 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly stay near Houston Zoo
MainStay Suites Texas Medical Center/Reliant Park offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly MainStay Suites Texas Medical Center/Reliant Park. A free area shuttle within 3 mi is available. Free self parking is available.

This Houston hotel is smoke free.

  • 89 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Game room or arcade
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
MainStay Suites Texas Medical Center/Reliant Park offers 89 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 mi

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open October 01 and close February 25.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Dawn

The check in was frustrating. Attendant was confusing as he wanted my credit card for check in even though I had already Paid In Full at booking. It took longer than anticipated to check in. The room was nice, fully furnished and clean. However, the bed was extremely hard and uncomfortable. I felt as though I was laying on a flat board.
Stayed 1 night in Apr 2024

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Leonard W

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Catherine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The area was less than desirable. The bathroom had permanent stains as did the kitchenette. Our tv did not work properly and it took until the 2nd for someone to come fix it. The alarm clock made a soft buzzing noise so we had to unplug it..
Stayed 2 nights in Jan 2024

2/10 Terrible

Krista, Woodinville

Travelled with group
Disliked: Amenities
This reservation was prepaid in full but the front desk clerk called our room late at night insisting it was not paid. Husband spent 30 minutes back at front desk proving with emails and receipts that room was PAID. The next morning the manager confirmed yes it was paid. Horrible experience at this hotel and kept us up late into the night unnecessarily.
Stayed 2 nights in Jan 2024

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not offer daily room servicing and guests must even requests clean towels. Rooms are serviced ONLY WEEKLY. This does not appear anywhere in the advertisements. Neighborhood is also cery seedy. I’d rename it the Main Stay Away.

10/10 Excellent

cindy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
There wasn’t enough food available for snacks

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 2-night Stay
My daughter and i stayed for 2 nights while she had a procedure nearby. We got a superior suite, which had a queen bed, kitchenette, sofa, chair and a desk. The room was very clean, the bed super comfy, and it was really quiet for the most part. The kitchenette had a small, full-sized refrigerator with a freezer, a small sink, cooktop, coffeemaker, microwave and a small dishwasher. We were supplied with dishes, drinkware, utinsels, a pot and a pan. The staff were very friendly and accomodating and the atmosphere was relaxed. We felt safe there at all times. The room could use some updates, but everything else made up for it. Recommend.
Stayed 2 nights in Dec 2023