Springhill Suites by Marriott Houston Dwntn/Convention Cntr

2.5 star property
Hotel near Toyota Center in Houston

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Photo gallery for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Exterior
Studio, 1 King Bed with Sofa bed
Lobby
Outdoor pool, sun loungers
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
914 Dallas Street, Houston, TX, 77002
  • Toyota Center
    ‪7 min walk‬
  • Daikin Park
    ‪12 min walk‬
  • George R. Brown Convention Center
    ‪15 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪14 min drive‬

Room options

Studio, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Houston

City center stay.Within a 15-minute walk of this Downtown Houston hotel, you'll find Toyota Center and Discovery Green. Daikin Park and Downtown Aquarium are also within 2 miles (3 km).

What's nearby

  • Toyota Center - 7 min walk - 0.6 km
  • Discovery Green - 8 min walk - 0.7 km
  • Daikin Park - 12 min walk - 1.0 km
  • Downtown Aquarium - 13 min walk - 1.2 km
  • George R. Brown Convention Center - 15 min walk - 1.3 km

Getting around

  • Main Street Square Station - 1 min walk
  • Houston Station - 8 min drive
  • Houston William Hobby Airport (HOU) - 32 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Jason's Deli - ‬1 min drive
  • ‪Luchi & Joey's - ‬1 min drive
  • ‪McCormick & Schmick's Seafood & Steaks - ‬2 min walk
  • ‪Pete's DUELING PIANO BAR - ‬3 min walk

About this property

Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Hotel near Toyota Center in Houston
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 2112 square feet (196 square meters) and includes conference space. The business-friendly Springhill Suites by Marriott Houston Dwntn/Convention Cntr also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this Houston hotel.

  • 167 guestrooms or units
  • 14 levels
  • 2112 sq ft of conference space
  • 196 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium cable/satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 59 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Houston Downtown/Convention Center Hotel
Springhill Suites Downtown/Convention Center Hotel

Springhill Suites by Marriott Houston Dwntn/Convention Cntr Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best. Better than all the rest.

It was amazing. Better than I expected. The staff and room were the best.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! The only problem were the people in the next room yelling and running around in the hall at 1 am!
Stayed 1 night in Feb 2025

8/10 Good

Delores

Stayed 2 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Feb 2025

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Parking
Stayed 1 night in Feb 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel Room

The hotel room was nice and clean. The staff were friendly. The only thing I would warn guests about is the bill. When we were checking out, I asked for a hard copy of the bill. They were charging us for Valet Service and a MasterCard fee. We did not use the Valet Service. It was promptly taken off when we told them, but how many times have they gotten away with that? Just check your final bill.
Stayed 1 night in Feb 2025

2/10 Terrible

Sarah

Disliked: Staff & service
I received a notice less than 12 hours before I was supposed to check in that they sent me an email that stated that they "could not accommodate my reservation" and placed me in a hotel over 15 minutes away from my convention. When I requested to speak to the agent, she said she had 'left the property and someone would follow up in the morning'. Which turned out to be false, when I called the front desk the person told me she was still there. Inexcusable.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay!
Stayed 1 night in Dec 2024

8/10 Good

Regan, Seattle

Stayed 1 night in Feb 2025

10/10 Excellent

Poliana

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time!
Stayed 2 nights in Jan 2025

6/10 Okay

Hilda

Stayed 5 nights in Jan 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really kind, and the hotel has all the facilities we needed to be comfortable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Shilpa

Stayed 1 night in Jan 2025

8/10 Good

ian

Travelled with partner
Liked: Staff & service, amenities
Hotel definitely shows its age. Only one elevator worked while we were there and with 15 floors that's an issue. Breakfast was very good and staff very professional. Rooms are big and bed comfortable. Good for short stay. Well situated downtown.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ma'Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Allen

Stayed 4 nights in Jan 2025

10/10 Excellent

Margaretta

Travelled with family
Excellent venue!!
Stayed 2 nights in Jan 2025

6/10 Okay

Brad

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful. Out of the several elevators in the hotel, only one was functioning. Long wait times for every elevator ride due to this. I found this to be inconvenient and bothersome. There was also loud road noise in my room throughout the night. I won't be staying at this hotel again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aalyanna

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This building has mutiple hotels within, so that was a bit confusing. Also there were several broken elevators and if you needed access you had to walk to the other side of the building to take an elevator up to you room.
Stayed 1 night in Jan 2025

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heating wasn’t working in our room, and it took two attempts for maintenance to repair. Sink was blocked, and shower water was only tepid. This hotel seems tired and run-down.
Stayed 2 nights in Jan 2025

6/10 Okay

Jacob

Business traveller
Liked: Cleanliness, staff & service, room comfort

An average

Stayed 1 night in Jan 2025

6/10 Okay

Yasuko

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025