Book a hotel near Intercity Shopping Centre, Thunder Bay

"The hot tub was warm and not hot, pool area was extremely dirty "

"Very disappointed...over priced for what I consider a 2 star hotel . Run down, new name but looks like "lipstick on a pig". Exterior not impressive, hallways dirty and smell "off". The shower had long dark smeared hair all along the edges of shower. We reported this to the office, and cancelled our 2 day stay. Would not recommend this hotel"

"Yes laundry convenient, pet friendly. I do need a receipt from Expedia though "

"This property is very clean and have a great complimentary breakfast. Had 2 issues on this stay and advised front desk of both issues. The elevator got stuck on 2nd floor and doors wouldn’t open. Could go up to 3rd or down to 1st but would not open on 2nd. Stressed my partner when he thought we were stuck in elevator. 2nd issue- Hotel is very old but has lots of personality. However, our bathroom had a mould/mildew odour in it which could be a problem for people with allergies. All rooms come with extra portable heaters as in winter the regular form of heat may not keep up. Still, love this hotel for location, friendly staff and its uniqueness "

"Check in staff were rude and didn't honor my VIP meal vouchers like last time. Also overbooked my room and downgraded me to a cheaper room without compensation. 3rd floor hallway was not cleaned and had the same junk/garbage on the floor throughout our day stay. Save your money and stay at another hotel down the road. Will not return."

"Awesome job and place and the staff were awesome "