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4.0 out of 5

"Cleanliness of hotel but disorganized breakfast offering " More

By a verified traveller on Thu 26 Dec 2019

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Hotel Description

3.5-star hotel near South Coast Plaza

City center stay

With a stay at this Irvine Business Complex hotel, you'll be within 3 miles (5 km) of South Coast Plaza and 12 miles (20 km) of Orange County Great Park. Angel Stadium of Anaheim is 10.5 mi (16.9 km) away.

Renovated in 2017

A fitness center, self parking, and laundry facilities are featured at this hotel. Enjoy the free on-the-go breakfast each morning. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas.

MP3 docks, WiFi

The 293 soundproofed guestrooms offer WiFi and MP3 docks. LCD TVs come with cable channels, and other amenities include room service and premium bedding.

Studio, 1 Queen Bed (One Room Only)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$138* Per night/room 24 Apr. - 25 Apr.

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Irvine-Orange County Airport ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Irvine-Orange County Airport

Everyone (4) Couples (2) Family (5)
4 out of 5

Posted by on 4 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Richmound

Thank you!

4 out of 5
Cleanliness of hotel but disorganized breakfast offering

Posted by on 26 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Lawrence B

Thank you for staying with us and providing us this feedback! We are pleased to see that you enjoyed your stay. We hope that we can continue to be your hotel of choice whenever you are in the Irvine area. Thank you again and Happy Holidays!

3 out of 5
Our room was about 50’ from the elevators, but everytime they ran we could hear the motors that run them. The equipment must have been right next to our room. The carpeting in the room was stained. I’ve stayed their several times this summer and never had to pay for parking, now they are charging $28./ day. Happy hour not so good, weak drinks, but breakfast pretty good.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Lawrence B

Thank you for staying with us and providing us this feedback. We hope that you will stay with us again soon.

3 out of 5

Posted by on 26 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Lawrence B

Thank you for staying with us and providing us with this feedback! We hope that you will stay with us again soon.

5 out of 5
Very family friendly, later check out time and breakfast served later which is nice with kids.

Posted by on 10 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Lawrence B

Thank so much for staying with us and leaving us this review! We are all very pleased to see that you enjoyed your stay. We hope we can continue to be your hotel of choice whenever you are in the Irvine area!

5 out of 5
No answer when I called guest services several times. Check out was about 15 minutes, there were people behind the desk but no one would engage! The hotel was awesome but when I booked my stay I was never informed of the $25 a night parking fee. If I had benn would have maybe booked some where else

Posted by , from Queen Creek on 6 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Lawrence B

Thank you for staying with us and leaving us this review! We will review the items you have outline here to as we are always looking for ways to improve the experience for both staff and guests alike! We hope that you will continue to stay with us when you are in the Irvine area. Have a great day!

4 out of 5
Clean, spacious suite. Very nice complimentary happy hour. Close to the 405 freeway.

Posted by on 3 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Lawrence B

Thank you for staying with us! We are pleased see that you enjoyed your stay as well as our convenient location. We hope that you will stay with us again soon!

2 out of 5
Area is fine... room air noisey.. no pillows or blankets for the sleeper sofa... bathroom lights insanely bright... worst of all... $25 for overnight parking — no warning ahead of time — and long walk from garage 🙄

Posted by on 22 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by Lawrence B

Thank you for taking the time to give us feedback on your experience. I apologize that your stay was not to your satisfaction. We will take your concerns into consideration as we are always looking for ways to improve.

5 out of 5
Pool was closed, no mention of this when booking the room

Posted by on 9 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Lawrence B

Thank you for staying with us and providing us with this review! We are pleased to see that you enjoyed your experience here with us! We hope that you will continue to stay with us in the future. Have a great day!

5 out of 5
We stay here a couple times a year and we love it!

Posted by , from Ventura, CA on 1 Oct. 2018

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About the Embassy Suites by Hilton Irvine-Orange County Airport

Location 2120 Main St, Irvine, CA 92614

Property Features

There's a coffee shop/café on site. Free breakfast is served daily. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 2200 square feet (204 square meters). A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Irvine-Orange County Airport. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton Irvine-Orange County Airport was completed in May 2017. This 3.5-star Irvine hotel is smoke free.

  • 1 building
  • 293 guestrooms or units
  • 10 levels
  • 2200 sq ft of conference space
  • 204 sq m of conference space
  • Built in 1986
  • To-go breakfast (free)
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: John Wayne Airport (SNA) (2 km / 1.3 mi)
  • Train station: Tustin Station (5.8 km / 3.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Irvine-Orange County Airport offers 293 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 9 AM.

Starbucks Coffee Store - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Car recommended
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75
  • Credit card charges are subject to a surcharge of USD 100.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Irvine-Orange County Airport
  • Embassy Suites Irvine-Orange County Airport
  • Embassy Suites Irvine-Orange County Airport Hotel
  • Embassy Suites Hilton Irvine-Orange County Airport Hotel
  • Embassy Suites Hilton Irvine-Orange County Airport
  • Embassy Suites by Hilton Irvine-Orange County Airport Hotel
  • Embassy Suites by Hilton Irvine-Orange County Airport Irvine
  • Hotel Embassy Suites by Hilton Irvine-Orange County Airport
  • Embassy Suites by Hilton Irvine-Orange County Airport Irvine
  • Embassy Suites by Hilton Irvine Orange County Airport
  • Embassy Suites Irvine Orange County Airport
  • Embassy Suites Hilton Hotel
  • Embassy Suites Hilton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.