It's a hostel! Don't expect room service. But it was exactly what we were looking for (cheap room). The added attraction for us was the fact that it is a 125-year-old house. It was great getting to experience sleeping on the floor on futons. As with most hostels, the toilet and bathroom are "down the hall." However, our room had its own private toilet, which was convenient. Check-in was "interesting." There's a box at the front door that has "check-in" instructions for incoming guests. You find the paper with your name, and it tells you how to open the front door, what room you're in, WI-FI info, etc. We arrived late evening and left early morning. As such, we didn't see anybody connected with the facility. It was just like coming and leaving home. A wonderful experience, in my opinion, that well suited our needs and budget.