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Lockport Hotel

2.5 star property
Hotel near Kenan Center in Lockport

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Free daily buffet breakfast
Reception
Welcome to The Lockport Hotel, situated amidst lush greenery and a scenic backdrop.
Relax by the pool surrounded by a spacious deck and comfortable lounge seating.
Two single beds with white linens and wooden headboards, a desk, and a large window with white curtains.

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
515 S Transit Street, Lockport, NY, 14094
  • Erie Canal Discovery Center
    ‪2 min drive‬
  • Lockport Caves
    ‪2 min drive‬
  • Lockport Locks and Erie Canal Tours
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪30 min drive‬

Room options

Standard Room, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Lockport

City center stay.Within 2 miles (3 km) of this Lockport hotel, you'll find Kenan Center and Erie Canal Discovery Center. Lockport Caves and Lockport Locks and Erie Canal Tours are also within 3 miles (5 km).

What's nearby

  • Erie Canal Discovery Center - 2 min drive - 2.2 km
  • Lockport Caves - 2 min drive - 2.5 km
  • Lockport Locks and Erie Canal Tours - 3 min drive - 3.2 km
  • Kenan Center - 3 min drive - 1.5 km
  • Lockport Country Club - 5 min drive - 5.4 km

Getting around

  • Buffalo-Depew Station - 28 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Lockport Hotel

Hotel near Kenan Center in Lockport
WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily. A fitness center, a vending machine, and a fireplace in the lobby are also featured at Lockport Hotel. Free self parking is available. A complete renovation of Lockport Hotel was completed in June 2025.

This Lockport hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. 34-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Stroll through the beautifully landscaped garden, featuring a charming gazebo and serene water feature.

Lockport Inn & Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,007 reviews
The price is CA $135
CA $153 total
includes taxes & fees
Jul 29 - Jul 30
Lockport Inn & Suites

Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Portable bathtub seat
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 34-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 10 2025 to July 18 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from May 14 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Lockport Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 82 out of 232 reviews
Rating 8 - Good. 54 out of 232 reviews
Rating 6 - Okay. 28 out of 232 reviews
Rating 4 - Poor. 33 out of 232 reviews
Rating 2 - Terrible. 35 out of 232 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Platte City

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The clerk at check-in was very friendly and excellent.
Stayed 1 night in Jul 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jacob

Disliked: Cleanliness, amenities, property conditions & facilities
They are mid renovation so the property is very dusty and obviously being remodeled. There’s equipment everywhere and my “newly renovated” room was filthy and lacking accommodations.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under renovations- but they don’t mention that. The construction materials are in the hallways. The place is dusty, disorganized and unfinished. The room had no heat. It was freezing. Avoid this place!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We came during the hotel’s renovation which was not mentioned when we booked our stay. The construction materials are all over the hallway. Our room is all the way at the end. There was no cart to use for our things and luggage. The parking lot at the back, close to our room hasn’t been plowed and the curb is so icy which make it not safe to walk on. And nobody really plowed the snow during our stay until we left on Monday morning. We were there since Friday night. We didn’t get any discount for all the inconveniences.
Stayed 3 nights in Feb 2025

4/10 Poor

Tanya

Stayed 1 night in Aug 2024

10/10 Excellent

Tara, Massena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the staff . Always there to help and make your stay like you were at home . Thank you all. For making my family and I a wonderful stay at your beautiful hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I ever seen at the front desk called me a racist and after I drove eight hours to stay at a hotel, me and my son were desperately tired and the lady was telling me no you’re not gonna stay here because I asked her if everything was OK because she was unfriendly and fighting and screaming at a coworker very nasty lady. She should be put away behind bars.
Stayed 1 night in Nov 2024

4/10 Poor

Mariana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The place was under renovation so there was construction noise. The walls were very thin and we could hear other guests' conversations and TVs. We heard every time someone opened or closed a door, which was a problem late at night and early in the morning. There were no lockers for holding luggage before check-in or after check-out, but staff reluctantly agreed to keep it for us as a one-time courtesy behind the front desk. The positive thing was that the bed was very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their breakfast ended 45 min early, which disappointed me. The front desk staff was friendly and overall a good value for the money.
Stayed 1 night in Oct 2024

4/10 Poor

Li

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Katerina

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was under renovation when I got there, which I didn't knowvqhen I booked. Changing hotels was not an option, as it was family weekend at my sons school. Hallways were littered with construction debris as was the parking lot. Got some kind of tar paper on my tire, which made it sound like I was getting a flat. Walls were paper thin and I had the pleasure of being within ear shot of work being done even though it was the weekend. Could hear the guys sing and bicker. Heard a couple, who sounded liked they live there hold a conversation in great detail through the walls during the evening. Music blasting till late at night. If construction was to be done while peolple are staying, then it should be in a different part of the hotel then they they place customers. Room itself was fine, bed was comfortable.
Stayed 2 nights in Oct 2024

2/10 Terrible

Yesenia, Hicksville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool had too much chlorine plus it was oily. The hallways smelled bad and theres hardly any cameras anyone can walk in thru the side doora aince theyre not locked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Easy to find after a long travel day. Staff very welcoming and friendly. Room spacious and very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Beverly

Travelled with family
Liked: Room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

William

Stayed 1 night in Sep 2024

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well there was an incidental charge of $150.00 that you are charged at checkin and refunded on check out to your card kinda high seeing most places holiday inn, Hilton, Marriott, only hold $100.00 the staff was very friendly and helpful. It is still under renovation but overall it’s a new I would say it’s a nice place to stay for the price compared to 200 for most other places I would stay again
Stayed 1 night in Sep 2024

8/10 Good

Justin, Cranston

Travelled with partner
Liked: Cleanliness, staff & service
Solid place to stop for the night
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lyle

The hotel is remodeling but is clean. The bed was soft and the room was big. Employees were friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Denise

Travelled with family
Management very helpful and hospitable. Perfect for our weekend getaway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this pet friendly room based on some reviews and pictures. Big mistake. When booking online, I reserved anticipating the need for a pet friendly room. Upon arrival, the hotel looked as if was permanently closed. My first thought was, please don't let that be our hotel. It was, evidently they are under construction for a remodel. We were not notified of this. Got inside and had to walk around for several minutes, yelling, "hello!" to find someone to help. Ironically the lady who came to help, opted to answer the phone first, and was rolling her eyes while being extremely rude to the person on the other end. She checked us in, we went to check out our room and were greeted by the smell of urine. We checked the room out, while there wasnt any evidence of bedbugs on the mattress, they were very yellow and stained. We went to check out the pool and other common areas, not being able to access the pool, our key cards weren't working, we peeked in the window to see cloudy water and lots of black sentiment in the pool. On the way through the lobby the clerk stopped us and said that we were going to have to pay an additional fee per night because we had our pet, I had already made that arrangement for the pet when I booked. We ended up leaving, but not after being told that we would still be charged for the night, even though we had been there less than 30 minutes and the the hotel was basically empty. Here we are 5 days later and no refund at all.
Stayed 3 nights in Sep 2024