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Sofitel London St James

5.0 star property
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for Sofitel London St James

Exterior
Turkish bath, body treatments, hydrotherapy, aromatherapy, body wraps
Turkish bath, body treatments, hydrotherapy, aromatherapy, body wraps
Breakfast, lunch, dinner served; French cuisine
Breakfast, lunch, dinner served; French cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
6 Waterloo Place, London, England, SW1Y 4AN
  • Place, Piccadilly Circus
    ‪3 min walk‬
  • Place, Trafalgar Square
    ‪4 min walk‬
  • Place, Leicester Square
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Prestige Suite

Prestige Suite | Living area

Prestige Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Opera Suite

Opera Suite | Living area

Opera Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 109 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite 70

Suite 70 | Living area

Suite 70

  • City view
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds

Luxury Room, 2 Single Beds

Luxury Room, 2 Twin Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

London

London City Centre stay.At this London City Centre hotel, you'll be well placed to visit Piccadilly Circus and Trafalgar Square, both within a 5-minute walk. Also, Leicester Square is within half a mile (1 km) and Buckingham Palace is within 2 miles (3 km).

What's nearby

  • Regent Street - 1 min walk - 0.0 km
  • Piccadilly Circus - 3 min walk - 0.3 km
  • Piccadilly - 3 min walk - 0.3 km
  • Trafalgar Square - 4 min walk - 0.4 km
  • Leicester Square - 6 min walk - 0.5 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 8 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Fallow - ‬4 min walk
  • ‪St James Bar - ‬1 min walk
  • ‪Estiatorio Milos - ‬1 min walk
  • ‪Pret A Manger - ‬1 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

Sofitel London St James

Family-friendly 5-star hotel near London Eye
Sofitel London St James offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 6501 square feet (604 square meters) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel London St James. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 183 guestrooms or units
  • 6 levels
  • 6501 sq ft of conference space
  • 604 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel London St James offers 183 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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includes taxes & fees
May 10 - May 11
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Property amenities

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (GBP 60 per day)
  • Secured, covered valet parking on site (GBP 60 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 45-inch HDTV with cable channels
  • iPod dock

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 38 per person
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 60 per day
  • Covered valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Frequently asked questions

How close is Sofitel London St James to the airport?

Sofitel London St James is 10.2 mi (41-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel London St James?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Sofitel London St James on May 24, 2026 start from CA $664, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel London St James have an airport shuttle?

Airport shuttle services are not available at Sofitel London St James.

Does Sofitel London St James offer free breakfast?

Free breakfast isn’t provided at Sofitel London St James, but English breakfast is offered for a fee of GBP 38 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Sofitel London St James?

No, there is no casino at this hotel.

What time is check-in at Sofitel London St James?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sofitel London St James?

Free parking is not available at this hotel. Self parking is available for GBP 60 per day, and valet parking for GBP 60 per day.

Does Sofitel London St James have a pool?

Sofitel London St James does not have a pool.

Does Sofitel London St James have a restaurant?

Sofitel London St James is home to Wild Honey St James, which features French cuisine.

Does Sofitel London St James have a spa?

This hotel has a spa, which features mani/pedis, body treatments, and facials.

How close is Sofitel London St James to downtown London?

Sofitel London St James is 0.2 mi away from London.

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 817 out of 1001 reviews
Rating 8 - Good. 136 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sombuddha

Stayed 5 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up for all our needs & staff is very friendly and accommodating to our needs and requests, during our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location… really felt British if that makes sense. Front desk staff was pretty great.
Stayed 6 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Team Sofitel are excellent , warm & helpful but thoroughly professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Brodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect! The hotel and room were beautiful and clean, But it was the staff that really made it special. The front desk and the concierge were top-notch and so friendly and helpful especially since it was our first time in UK visiting from USA. Highly highly recommended!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Anand

Stayed 1 night in Nov 2025

10/10 Excellent

Darren

Stayed 2 nights in Oct 2025

10/10 Excellent

Gilles, Tabuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shalva

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very helpful and pleasant staff . Very good breakfast. Perfect Location 🇬🇧❤️
Stayed 5 nights in Oct 2025

2/10 Terrible

Mantescu

Liked: Cleanliness
Stayed 7 nights in Oct 2025

8/10 Good

Max

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were a bit concerned about safety in the bathroom because of high edge of tub to navigate and lack of grab bars with slippery tub surface. My wife and I are in our 70s.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Beautiful hotel with excellent customer service!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Star Quality

Amazing room and service, staff were all extremely helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Farah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in Aug 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Sep 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 3 nights in Sep 2025

2/10 Terrible

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Stayed 2 nights in Aug 2025

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were so kind
Stayed 4 nights in Aug 2025