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Sofitel London St James

5.0 star property
Family-friendly 5-star hotel near London Eye

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Photo gallery for Sofitel London St James

Exterior
Interior
Suite, 1 King Bed (St James Suite Separate Lounge/Dining)
Breakfast, lunch, dinner served; French cuisine
Turkish bath, body treatments, hydrotherapy, aromatherapy, body wraps

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Gym

Explore the area

View in a map
6 Waterloo Place, London, England, SW1Y 4AN
  • Place, Piccadilly Circus
    ‪3 min walk‬
  • Place, Leicester Square
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪4 min walk‬
  • Airport, London (LCY-London City)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Prestige, Separate Living Room)

Suite, 1 King Bed (Prestige, Separate Living Room) | Living area

Suite, 1 King Bed (Prestige, Separate Living Room)

10.0 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Opera Separate Lounge/Dining Space)

Suite, 1 King Bed (Opera Separate Lounge/Dining Space) | Dining room

Suite, 1 King Bed (Opera Separate Lounge/Dining Space)

8.0 out of 10
Very good
(1 review)
  • 109 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (St James Suite Separate Lounge/Dining)

Suite, 1 King Bed (St James Suite Separate Lounge/Dining)

Suite, 1 King Bed (St James Suite Separate Lounge/Dining)

  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.8 out of 10
Exceptional
(19 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Lounge Space, Waterloo Place View)

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio, 1 King Bed with Sofa bed (Lounge Space, Waterloo Place View)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds

Luxury Room, 2 Single Beds

Luxury Room, 2 Twin Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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About the area

London

London City Centre stay.At this London City Centre hotel, you'll be well placed to visit Piccadilly Circus and Trafalgar Square, both within a 5-minute walk. Also, Leicester Square is within half a mile (1 km) and Buckingham Palace is within 2 miles (3 km).

What's nearby

  • Piccadilly Circus - 3 min walk - 0.3 km
  • Leicester Square - 4 min walk - 0.4 km
  • Trafalgar Square - 4 min walk - 0.4 km
  • Buckingham Palace - 12 min walk - 1.0 km
  • Big Ben - 12 min walk - 1.1 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 8 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Naval & Military Club - ‬5 min walk
  • ‪Estiatorio Milos - ‬1 min walk
  • ‪St James Bar - ‬1 min walk
  • ‪Pret A Manger - ‬1 min walk
  • ‪Farzi London - ‬2 min walk

About this property

Sofitel London St James

Family-friendly 5-star hotel near London Eye
Sofitel London St James offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 6501 square feet (604 square meters) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel London St James. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 183 guestrooms or units
  • 6 levels
  • 6501 sq ft of conference space
  • 604 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel London St James offers 183 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (GBP 60 per day)
  • Secured, covered valet parking on site (GBP 60 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 45-inch HDTV with cable channels
  • iPod dock

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 38 per person
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 60 per day
  • Covered valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 811 out of 1004 reviews
Rating 8 - Good. 146 out of 1004 reviews
Rating 6 - Okay. 30 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Henrik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing, large rooms, clean, new with updated technology, great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lance

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the location was perfect, you could leave the front and walk east, west, south or north and be in the heart of it all. We walked over 10 miles a day. Loved our room! The different color options were cool, lots of creativity went into the renovation of this one time bank. Breakfasts were amazing!
Stayed 5 nights in Apr 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Sofitel St James is a great hotel and perfectly located to everything.
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Nice layout of the room.
Stayed 1 night in May 2025

10/10 Excellent

Fahad, Riyadh

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Stacy, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel St James was nice but definitely not worth the price we paid. I did not feel that this was a true luxury hotel. The beds were also very uncomfortable. I believe that I did not get the room I paid for as I had a combined shower and tub but was supposed to have a separate one. The location was nice with everything close by.
Stayed 3 nights in Apr 2025

10/10 Excellent

BECKY, Yorba Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Wonderful. Cannot fault.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch in every way!
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Always a friendly welcome and excellent service.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - perfect location

Beautiful hotel, with elegant rooms, excellent service and in a wonderful location. It was decked out for Easter, which was a special extra touch. We had drinks in their hip, but comfortable bar, and dinner in the Wild Honey Bistro. Other than a small issue with the TV in our room, which was fixed, it was a perfect stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

John A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Beautiful hotel in a convenient area for sightseeing and theater.
Stayed 2 nights in Apr 2025

10/10 Excellent

melissa

Stayed 3 nights in Mar 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent the staff were friendly and attentive without being intrusive. Would certainly recommend and will definatley return
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Sofitel London St. James was excellent. The staff were very attentive and swift in terms of my requests. And there is a staff member named Jinny who was especially helpful. She showed my family the whole hotel and even made a reservation for the dinner at the restaurant. Plus, she gave us all information about the history of the building itself.
Stayed 2 nights in Mar 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here! It’s fantastic!

Fantastic! I loved staying here and it was hard to leave. Wonderful location, and a beautiful property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with always accommodating staff. Will always return her whenever in town.
Stayed 4 nights in Feb 2025

10/10 Excellent

Reiko

Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Amenities
We came to the hotel to celebrate a birthday and a wedding anniversary and the staff couldn’t have been nicer. They put two pieces of cake in our bedroom and gave us a handwritten card saying congratulations. The area around the hotel is lovely, very walkable, and so easy to get to shows.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff friendly and super efficient. Wonderful food. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025