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The Other House South Kensington

4.0 star property
4-star spa hotel near Hyde Park, connected to a rail/subway station

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Photo gallery for The Other House South Kensington

Front of property
Creator video
Lobby sitting area
Club Courtyard | Courtyard view
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Imperial College London
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Club Junior (Twin)

Club Junior (Twin)

Club Junior (Twin)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Eaves

Club Eaves

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original

Club Original

9.6 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Atrium

Club Atrium

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Mezz

Premium bedding, in-room safe, individually decorated

The Mezz

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz

The Greater Mezz

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom

King Bedroom

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Greater Courtyard

Greater Courtyard

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Accessible

King Accessible

King Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Vault

Premium bedding, in-room safe, individually decorated

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedroom Vault

Premium bedding, in-room safe, individually decorated

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Club Junior (Twin)

Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

View all photos for Greater Club Flat

Dining

Greater Club Flat

  • Sleeps 2

View all photos for Club Atrium

Living area

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

View all photos for King Room-Accessible

Premium bedding, in-room safe, individually decorated

King Room-Accessible

  • Sleeps 2

View all photos for Club Courtyard

Dining

Club Courtyard

  • Sleeps 2

View all photos for Greater Courtyard

Living area

Greater Courtyard

  • Sleeps 2

View all photos for King Bedroom

Premium bedding, in-room safe, individually decorated

King Bedroom

  • Sleeps 2

View all photos for 2 Bedroom Vault

Interior

2 Bedroom Vault

  • Sleeps 4

View all photos for 3 Bedroom Vault

Living area

3 Bedroom Vault

  • Sleeps 6

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About the area

London

Heart of London.Within a 15-minute walk of this London City Centre hotel, you'll find Natural History Museum and Imperial College London. Hyde Park and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Cromwell Road - 3 min walk - 0.3 km
  • Imperial College London - 9 min walk - 0.8 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Hyde Park - 16 min walk - 1.4 km

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Fait Maison - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Stanhope Arms - ‬2 min walk

About this property

The Other House South Kensington

4-star spa hotel near Hyde Park, connected to a rail/subway station
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A 24-hour fitness center, spa services, and a library are also featured at The Other House South Kensington.

This 4-star London hotel is smoke free.

  • 237 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Library
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Other House South Kensington offers 237 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 52.50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 27 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 220 out of 292 reviews
Rating 8 - Good. 49 out of 292 reviews
Rating 6 - Okay. 14 out of 292 reviews
Rating 4 - Poor. 6 out of 292 reviews
Rating 2 - Terrible. 3 out of 292 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - allowing a late check-out was much appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirstin

Stayed 2 nights in Sep 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is unique; a ‘Great Gatsby’ feel and decor. The staff is highly accommodating and kind. There are many comfy, cozy, lounge areas - including a well-stocked library. An actual club with annual membership, and guests have membership for the length of their stay; quiet, intimate atmosphere with no typical tourists, few to no children (at least during my stay). Highly recommended.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem of a Hotel

Service from start to finish was excellent, lovely sitting area and nice little kitchen served its purpose well and a lovely comfortable bed with an abundance of storage made this my go to hotel to London.
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Amenities
Great location. Very capable and engaging staff. Posh public spaces. Could not think of one thing I would change. Was very sad to leave. Definitely a return stay next time in London.
Stayed 5 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other house has a very unique personality. It’s nicely decorated- Hard floors, opening windows, full size fridge, all necessary electrical gadgets, full set off dishes, cups, vine glasses, kitchen utensils.The bed is very comfy, nice bedding, free landry facilities. Staff is very attentive and friendly. Location is great. A lot is great restaurants in the area in walking distance. Tube is very close.
Stayed 4 nights in Sep 2025

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stey

Fantastic location, lovely helpful and friendly staff, comfortable bed
Stayed 4 nights in Jul 2025

10/10 Excellent

Arwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 days and the stay was pleasant.
Stayed 8 nights in Aug 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely bank holiday stay, family of 5.

Wonderful stay for a family of 5. Lovely sized clean room. We stayed in one of the basement rooms and were worried it would feel dark but it didn’t. The hotel was an excellent location for us to visit the museums, many cafes and restaurants and Kensington palace and gardens without having to use any public transport. Used the pool during the time children are allowed. It was nice but very busy and too many older children jumping in for our 2 year old. I think it would benefit from more than one time a day during holidays and weekends where kids can use the pool or a special under 5s time.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we entered this hotel, you felt welcome. Reception staff were amazing and the room was top notch. We stayed in one of the basement rooms (2 adults and 3 kids). Very quirky, clean and had an amazing nights sleep. Big thank you. Will definitely be back.
Stayed 1 night in Aug 2025

8/10 Good

Regan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location was phenomenal. Within two blocks there were multiple restaurants, a Tube stop, and a bus stop that could take you all over the city easily. My only complaint was that the hotel was doing maintenance directly in front of my room. I was not notified by staff that the work was taking place. It was annoying and potentially unsafe for myself and other guests.
Stayed 5 nights in Jun 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, property conditions & facilities
Hood hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Chloë

Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all round

Superb location, excellent service and comfortable rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Our family recently stayed for four nights. We loved everything about this hotel. The air con was especially appreciated during the excessive heat. The mentors,
Stayed 4 nights in Aug 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel, great styling, we had an awesome stay, staff very welcoming. Gloucester Road Station is just around the corner making it easy to get around London, or just go for walks to around the streets of Kensington and Chelsea.
Stayed 4 nights in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel, beautiful interior.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for two nights as a spa stay. The hotel itself looks fantastic, and is well maintained. The staff on the front desk were very helpful and polite. The room was a great size with a seperate sitting area, a nice bathroom and small kitchen area which was appreciated. We chose the hotel due to the pool and spa facilities which was really nice, but I made a mistake thinking the pool, which is warmed to 31 degrees, would be warm! It takes some getting used to, but there is also a nice sauna and steam room. The area itself is pretty great too, with at least 10 food options within a 5 minute walking distance. The nearest tube stop is also about 5 minutes away, and its served by several bus lines. If we needed to stay in London again we would definately consider coming back
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

The greeting we received upon arrival was extremely friendly, warm and welcoming. It was a great start to our stay. Thank you
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was
Stayed 2 nights in Jul 2025

10/10 Excellent

Keren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. Friendly staff went above and beyond, even assisting me to send a package back to Australia.
Stayed 4 nights in Jul 2025