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Westciti Croydon Serviced Apartments

Property class: 3.5
3.5-star apartment in Fairfield

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Photo gallery for Westciti Croydon Serviced Apartments

A modern kitchen with white cabinets, a microwave, and an oven. There is a dining area with a glass table and chairs, and a living room with a leather sofa and a coffee table.
A modern hotel room with a bed, a TV, a desk, a chair, a sofa, and a kitchenette.
A modern loft apartment with a loft bed, kitchenette, dining area, and a large window.
A modern living room with a wooden floor, a sofa, a TV, a dining table with chairs, and a potted plant.
A compact kitchen with white cabinets, a wooden countertop, and a dining area with a table and chairs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi

Explore the area

View in a map
89-91 Park Lane, Croydon, England, CR0 1DY
  • Place, Fairfields Halls
    ‪4 min walk‬
  • Place, Boxpark Croydon
    ‪9 min walk‬
  • Place, Whitgift Shopping Centre
    ‪11 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪43 min drive‬

Room options

View all photos for Deluxe Double One Bedroom Apartment(1 Bedroom)

A hotel room with a bed, pillows, a bedside table with a lamp, a small round table with a lamp, and three wall-mounted orchid paintings.

Deluxe Double One Bedroom Apartment(1 Bedroom)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Two Bedroom Apartment(2 Bedroom)

A hotel room with a bed, pillows, a bedside table with a lamp, a small round table with a lamp, and three wall-mounted orchid paintings.

Deluxe Two Bedroom Apartment(2 Bedroom)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Three Bedroom Apartments (3 Bedroom)

A modern bathroom with a sink, toilet, and bathtub.

Deluxe Three Bedroom Apartments (3 Bedroom)

  • 30 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin One Bedroom Apartments (1 Bedroom)

A hotel room with two beds, white bedding, orange pillows, and three orchid paintings on the wall.

Deluxe Twin One Bedroom Apartments (1 Bedroom)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double Studio (Studio)

A modern kitchen with a dishwasher, oven, microwave, and a dining area with a table set for two.

Deluxe Double Studio (Studio)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the area

Croydon

Fairfield stay.Your stay at this Fairfield apartment places you within 12 miles (20 km) of London Eye and Westminster Abbey. Big Ben and Buckingham Palace are also within 12 miles (20 km).
View more Apartments in LondonOpens in a new window

What's nearby

  • Fairfields Halls - 4 min walk - 0.4 km
  • Boxpark Croydon - 9 min walk - 0.8 km
  • Whitgift Shopping Centre - 11 min walk - 0.9 km
  • Croydon Minster - 13 min walk - 1.2 km
  • Croydon Visitor Centre - 17 min walk - 1.4 km

Getting around

  • George Street Tram Station - 9 min walk
  • South Croydon Station - 10 min walk
  • London City Airport (LCY) - 71 min drive

Restaurants

  • ‪CR1 Bar & Lounge - South End - ‬7 min walk
  • ‪The Green Dragon Croydon - ‬7 min walk
  • ‪Aachi's Indian Cuisine - ‬8 min walk
  • ‪Sangri - ‬7 min walk
  • ‪Crown & Pepper Croydon - ‬8 min walk

About this property

Westciti Croydon Serviced Apartments

3.5-star apartment in Fairfield
Public spaces have free WiFi.

This 3.5-star Croydon apartment is smoke free.

  • 41 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Westciti Croydon Serviced Apartments offers 41 accommodations with complimentary bottled water and coffee/tea makers. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and portable fans.

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  • Kitchen
  • Free WiFi
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster
  • Toaster oven

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch smart TV with digital channels

Laundry

  • Washing machine

Climate control

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In an entertainment district
  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 41 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

Property is also known as

Flexistay Croydon Serviced Apartments Apartment
Flexistay Serviced Apartments Apartment
Flexistay Serviced Apartments
Flexistay Croydon Serviced Apartments Apartment
Flexistay Serviced Apartments Apartment
Flexistay Serviced Apartments
Apartment Flexistay Croydon Serviced Apartments Croydon
Apartment Flexistay Croydon Serviced Apartments
Flexistay Croydon Serviced Apartments Croydon
Flexistay Serviced Apartments
Flexistay Croydon Serviced Apartments Apartment
Flexistay Serviced Apartments Apartment
Apartment Flexistay Croydon Serviced Apartments Croydon
Croydon Flexistay Croydon Serviced Apartments Apartment
Apartment Flexistay Croydon Serviced Apartments
Flexistay Croydon Serviced Apartments Croydon
Flexistay Serviced Apartments
Flexistay Serviced Apartments
Flexistay Croydon Serviced Apartments
Westciti Croydon Serviced Apartments Croydon
Westciti Croydon Serviced Apartments Apartment
Westciti Croydon Serviced Apartments Apartment Croydon

Frequently asked questions

How close is Westciti Croydon Serviced Apartments to the airport?

Westciti Croydon Serviced Apartments is 22.2 mi (71-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Westciti Croydon Serviced Apartments have an airport shuttle?

Airport shuttle services are not available at Westciti Croydon Serviced Apartments.

Does Westciti Croydon Serviced Apartments offer free breakfast?

Westciti Croydon Serviced Apartments does not offer free breakfast.

Is there a casino at Westciti Croydon Serviced Apartments?

No, there is no casino at this apartment.

What time is check-in at Westciti Croydon Serviced Apartments?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Westciti Croydon Serviced Apartments?

Free parking is not available at this apartment.

Does Westciti Croydon Serviced Apartments have a pool?

Westciti Croydon Serviced Apartments does not have a pool.

Does Westciti Croydon Serviced Apartments have a spa?

There are no spa services available at this apartment.

How close is Westciti Croydon Serviced Apartments to downtown Croydon?

Westciti Croydon Serviced Apartments is 0.3 mi away from Croydon.

Westciti Croydon Serviced Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

7.6/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice stay and good location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Liked: Listing accuracy
Disliked: Check-in
Property was okay. It’s a bit outdated and not the most comfortable or clean but does the job for a quick stay. One thing to note is there is no front desk so all contact is done over the phone but in my case they were quite fast with replies.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Nice location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great facilities
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great second stay, will book again

Second stay here whilst working in London (In a different apartment this time) again perfect for facilities, location, comms and convenience, will happily book again
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Im old fashioned, all this e-checkin is a lot after driving for nearly 4 hours. Also they only had 1 pot so I had 2 go by my own. So I could cook as im not sure what I was meant to do with that. Other than that it was clean, and better than I expected so I will deffo stay again
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
I booked this for work. The apartment was absolutely disgusting. The company agreed we should move so did. However the next apartment wasn’t up to standard to we had to move again into a different apartment, with one less bed, this meant I had to book somewhere else for another guest who was arriving on the Wednesday.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

You could hear everything if you were in the apartment, people walking upstairs, the floor making a squeeky noise, people talking,...
Stayed 5 nights in Jul 2022
Verified review

6/10 Okay

Disliked: Communication
Limited kitchen unities
Stayed 4 nights in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No clear indication/signage of the hotel on the road that makes you miss the hotel easily. It's only foldable bed in the single room (we booked two bedrooms apartment) and is not really well equipped. Not recommend this hotel to anybody.
Stayed 3 nights in Feb 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The flat smelled terrible, it was incredibly noisy. I was awakened by the door bell in the middle of the night many times. Then they moved me to another unit where the shower drain was blocked and I couldn’t adjust the temperature water. I don’t recommend it at all.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication
Love this appartment. Communication is om point...
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
My overall experience was good. It's in a great location. As a first timer to this kind of check in experience I found it a little confusing and convoluted, but I'm sure it's ok if you are used to it. The facilities were great, everything an apartment needs. The main downside was no cold running water. This prevented me from having a decent shower without getting scalded. If this plumbing issue can get sorted that would be great.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Uterkunft war sehr gut für einen Trip nach London. In der nähe ist direkt die Bahnstation um mit ÖPNV nach London zu fahren (Fahrzeit 15 min)
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Communication

No Free Parking; Decent Apartment

The apartment was clean and in relatively good condition, though we did note some damage - numbers rubbed off the oven which made it hard to use, broken window latch, missing floorboard and no smoke alarm. Unfortunately, we won't be returning due to being made to believe there was free street parking within 0.3mi and no good assistance was offered finding affordable parking. The first few days cost us almost £50 just for parking!
Stayed 5 nights in May 2022
Verified review

6/10 Okay

Liked: Communication
Not bad.
Stayed 7 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Top standard westciti

As usual with anything westciti it was unreal better than expected!
Stayed 3 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great

Great as always. Lovely staff.
Stayed 4 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Aparthotels beat the traditional hotel because they feel like a home away from home, particularly the ability to cook your own meals. We enjoyed our stay here because our apartment had everything we needed and was close to all amenities. We were impressed by the level and speed of communication as well as how seamless it was to check-in and out. Would happily stay here again.
Stayed 4 nights in Oct 2021
Verified review

6/10 Okay

no frills apartment with good location

it was a no frills apartment. equipment looked tired and needed replacement. electric stove top has a large crack from one end to the other. the doorbell didnt work and so i missed the postman a couple of times. there was no cleaning for the 13 days i was there. a resut of covid-19. but the location is super, a km frm eith west croydon or east croydon train station
Stayed 13 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

A surviving apartment

Undoubtedly the communication and the online services by Westciti is excellent. They even had somebody to come and check the shower water at 9pm. This must be credited. But the apartment is struggling to be in good conditions: the dishwasher is totally not operational (although we’re not obligated to wash all the dishes, we just wanted to keep the apartment clean). The signs on the knobs of the oven completely faded out so we had to look up the manual on Internet to start it correctly. Then there’s no oven tray provided - they have 2 wire grids but no aluminium paper provided which might make the oven messy. Somebody complained about the boiling shower water here but we kind of fixed it ourselves - actually the knob is stuck with the hard water minerals. We turned it really hard then the water temperature becomes acceptable. The bed is comfortable though. It’s just the apartment darker than it’s shown on the pictures overall. That’s why I titled this comment: the photos look like the apartment is new but in fact the appliances are struggling here to survive. The microwave, the washer and the fridge are working well though. The checkin and checkout process is seamless and I like it. The 200 GBP deposit is unexpected and a bit overwhelming, but I think it is ok. They return it pretty quick. All in all it is a comfortable apartment as long as you can cope with the little problems left and right (I forgot to mention there is no lift for your heavy luggages), but it can be better.
Stayed 4 nights in Sep 2021
Verified review

6/10 Okay

Disliked: Room comfort

Good location but the rest needs improvement

Good location and good communication from the host but thats about it. Flat needs a deep clean, shower had two options: hot and boiling hot, the promised once a week clean (for stays longer than 7 days) didn't happen.
Stayed 14 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very helpful and attentive stay with them regularly
Stayed 4 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the 1 bedroom apartment which was perfect for my hubby and I which was cleaned once a week for the entire time we were there. It was very quiet and centrally located to the markets, shopping center, train and bus stations parks etc. and especially to our children. I would recommend for you to stay here BUT be aware there is no elevator and before booking ask what floor you are going to be on so if you can't manage climbing the stairs you can ask to be on the first floor. Upon arrival our 2 suitcases were taken upstairs for us and we took our other bags even though we were told they would take them up for us. I think I can safely say the only thing we did not like is the little fan we had which now that I think about it we should have asked for another one which I am sure they would have given us so this is on us. All in all we enjoyed our "home away from home apartment" and would stay there again.
Stayed 22 nights in Aug 2019