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"I was disappointed with the resort allowing repairs to be made in the upper room above me in the middle of the night. Two of the four nights were unb
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With a stay at this El Medano Ejidal property, you'll be within half a mile (1 km) of Medano Beach and 2 miles (3 km) of Marina Cabo San Lucas. The Arch and Lover's Beach are also within 3 miles (5 km).
All-inclusive
A full-service spa, 4 restaurants, and 2 outdoor tennis courts are all featured at this all-inclusive property. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus.
Kitchenettes, WiFi
The 260 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as plasma TVs with cable channels. Balconies or patios, pillowtop beds, and living rooms are also available.
Pueblo Bonito Rose Resort and Spa - All Inclusive ratings based on 35 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Pueblo Bonito Rose Resort and Spa - All Inclusive
Everyone (23)Couples (2)Family (12)
3 out of 5
I was disappointed with the resort allowing repairs to be made in the upper room above me in the middle of the night. Two of the four nights were unbearable.
Posted by a verified traveller on 25 Jul. 2021
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Comment from Hotel Management
26 Jul. 2021
by Armando García General Manager Pueblo Bonito Rosé
Dear guest,
Thank you for your comments. Please accept my sincere apologies for the noise issues. Whenever these situations are encountered, we encourage our guests to contact the manager on duty to address these matters to offset these difficulties.
I will ensure that your thoughts are shared within the team. I thank you for your comments and hope that you will give us another opportunity to host you.
Kind regards,
3 out of 5
Posted by a verified traveller on 8 Nov. 2020
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Comment from Hotel Management
9 Nov. 2020
by Armando García
Thank you very much for taking the time to leave us your rating. We truly hope that in the future you would give us the opportunity to welcome you once again, to be able to give you a 5 star service.
5 out of 5
Beautiful resort. Needs repainted and around the pool needs cleaned and chairs cleaned daily. I saw them wipe 1 chair down and that was the request of a guest. The walk area around the pool was never scrubbed down very well.
Posted by a verified traveller on 5 Nov. 2020
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Comment from Hotel Management
6 Nov. 2020
by Armando García
We would like to express our gratitude for taking a moment to review your experience. It was our pleasure providing memorable stay with us. We look forward to welcoming you back to our paradise soon again.
5 out of 5
The attention to customer service is the best! From checkin to room cleanliness to waiters and staff at the pool and restaurant. All excellent!
Posted by Sandy, from Colleyville, TX on 29 Oct. 2020
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Comment from Hotel Management
3 Nov. 2020
by Armando García
It is delightful to learn you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.
5 out of 5
Posted by a verified traveller on 13 Mar. 2020
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Comment from Hotel Management
13 Mar. 2020
by Armando García
Thank you very much for rating our services and facilities on your recent stay in our hotel, we hope to meet your expectations once again.
5 out of 5
Posted by a verified traveller on 6 Jan. 2020
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Comment from Hotel Management
6 Jan. 2020
by General Manager
We are so happy that you had a positive experience, and that you enjoyed your time spent with us. It was our pleasure having you as our guests and we hope to see you again soon.
5 out of 5
Overall beautiful experience. Friendly and helpful staff. Seemed a little understaffed Christmas eve. Ordered food at pool bar that never came.
Posted by a verified traveller on 27 Dec. 2019
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Comment from Hotel Management
31 Dec. 2019
by Armando García
Thank you for sharing your comments and feedback with us. We are glad you enjoyed your stay at Pueblo Bonito Rosé. We look forward welcoming you back and continuing to pamper you.
5 out of 5
First of all, the staff at the front desk is AMAZING!!! I was dealing with mistakes on Travelocity fault, and the resort staff was very apologetic and accommodating with my fears and worries and VERY patient. even at check-in, I was welcomed with smiles and extra reassurance. Rosa and Eloy went above and beyond for me and I cannot express this more. I wish there were more food options. But as long as they keep the multiple resorts avail. this was fantastic, as my best friend has a time share at Sunset and it made things perfect for still being able to dine and hangout. I had the best trip of my life!!!!!
Posted by a verified traveller on 26 Nov. 2019
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Comment from Hotel Management
27 Nov. 2019
by Armando Garcia
There is nothing more important for us than learning about our guest's experience. Thank you so much for choosing Pueblo Bonito, and thank you for sharing your kind review with us. Our staff are our most valuable resource, it is thanks to their incredible attitude and customer service skills we are able to achieve such a high level of satisfaction among our guests. Thank you so much for recognizing them. Looking forward to welcoming you many more times!
5 out of 5
LOVED THE CONVENIENCE TO EVERYTHING, THE BEACH SIDE SERVICE WS AMAZING, ESPECIALLY BENJAMIN HE WAS AWESOME, LOVE THE SISTER RESORTS AND THE SHUTTLE SERVICE TO SUNSET, EVERYONE WAS EXTREMELY FRIENDLY, SERVICE EXCEPTIONAL, FOOD AND DRINKS WERE GREAT
Posted by JOLENE on 8 Oct. 2019
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Comment from Hotel Management
8 Oct. 2019
by Armando Garcia
What a wonderful review you are sharing with us! Thank you so much for describing your wonderful vacation. Our amazing team always goes above and beyond to create the most fun and memorable vacations for our guests. Thank you for allowing us this opportunity to host you and we look forward to welcoming you back again soon.
5 out of 5
Posted by a verified traveller on 2 Sep. 2019
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Comment from Hotel Management
2 Sep. 2019
by Armando Garcia
Thank you for taking a moment to share your excellent rating with future visitors. We are thrilled to know that you were satisfied with your stay with us!
About the Pueblo Bonito Rose Resort and Spa - All Inclusive
Surcharge for premium or imported alcoholic beverages
Meals and drinks at companion properties included
Volleyball included
Dancing classes/lessons included
Language classes/lessons included
Cooking classes/lessons included
Theme parties included
Premium/non-domestic beverages not included
Premium food items not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Taxes included
All meals served buffet-style
Buffet and à la carte dining
Surcharge for premium or imported non-alcoholic beverages
All available beverages included
Minibar not included
Scuba diving lessons not included
Miniature golf not included
Windsurfing equipment not included
Sailboats not included
Snorkeling gear not included
Tennis lessons not included
Surcharge for room service
Property Features
Pueblo Bonito Rose Resort and Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pueblo Bonito Rose Resort and Spa - All Inclusive like an outdoor pool and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a steam room. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Cabo San Lucas property.
260 guestrooms or units
6 levels
4 dining venues
2 bars or lounges
Bar on the beach
Bar by the pool
Coffee shop
Kid's club (surcharge)
Supervised kid's activities (surcharge)
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
1 conference room
Dry cleaning
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Grocery service (free)
Wedding services available
Convenience store
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Children's pool
Number of living rooms
Free WiFi
Outdoor tennis courts - 2
Kitchenette
Free area shuttle
Grocery/convenience store
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Airport: Los Cabos Intl. Airport (SJD) (43.9 km / 27.3 mi)
Property shuttles: Free area shuttle; airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Pueblo Bonito Rose Resort and Spa - All Inclusive offers 260 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate living rooms. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels, video-game consoles, and pay movies. Accommodations at this 4-star property have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
In-room kitchenette
Private balcony or patio
Living room
Pillowtop beds
Minibar
In-room dining (24 hours)
Plasma television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Stove
Coffee maker
Kitchenware
Luxury bedding
Down blanket
Pillow options
Shower
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Gaming console
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Pueblo Bonito Rose Resort and Spa - All Inclusive has 4 restaurants on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 10
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Reflexology
Sports massage
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 3:00 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests will receive an email from the property 2 weeks prior to arrival with online check in information.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 4 children stay free when using existing bedding.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 4
Debit cards
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: MXN 160 per night (rates may vary)
Airport shuttle fee: MXN 360 per person (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Bonito Rose
Pueblo Bonito Rose
Pueblo Bonito Rose Cabo San Lucas
Pueblo Bonito Rose Resort
Pueblo Bonito Rose Resort Cabo San Lucas
Pueblo Rose
Pueblo Bonito Rose Resort All Inclusive Cabo San Lucas
Pueblo Bonito Rose Resort All Inclusive
Pueblo Bonito Rose Resort Spa All Inclusive
Pueblo Bonito Rose Resort Spa
Pueblo Bonito Rose All Inclusive Cabo San Lucas
Pueblo Bonito Rose All Inclusive
Pueblo Bonito Rose Inclusive
Pueblo Bonito Rose Resort and Spa - All Inclusive Cabo San Lucas
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
