Good day. Wow! Let's begin. On November 28, 2025, I arrived at the hotel and wanted to change my room to the three bedroom three baths, and with the help of the front desk, I was able to switch rooms with a $300 increased price. When I entered my room, I was immediately displeased, due to the dated look. I Immediately went back to the front desk to seek another room. Due to the lack of availability, because of the busy weekend, I could not change my room, so I had will deal with the dated look; "Ok no problem".
As I re-entered my room and upon further inspection, it was revealed that there was, a patch of human hair behind the chair facing the livingroom balcony. The bottom door stove was broken, there was a unknown dark red hopefully not blood stain on the second bathroom floor. All the floors were un-swept. (Photos attached). The bedroom pillows smelt like someone else had slept on them. It was obvious they weren't changed. While sweeping the the floors ourselves we noticed there was a sock pile of dirt from the floor. Socks were also found by the night stand in the main bedroom. We also had to wipe down the bathroom walls because of black mold and dirt. On the November 30th we noticed several roaches in the kitchen sink. There is a bad stench smell in the hallway's. I actually should give this hotel a IRS form 10-99. Because my family and I had to clean our entire room to enjoy the first night stay. Or deduct it from the cleaning person responsible as displanary action.