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You'll find University of New Haven and Savin Rock Conference Center within 2 miles (3 km) of this motel. Yale University and PEZ Visitor Center are also within 3 miles (5 km).
Free perks
This motel features free WiFi in public areas, free newspapers, and free self parking. Free continental breakfast is served. A safe deposit box is provided and the front desk is staffed around-the-clock.
Econo Lodge West Haven ratings based on 20 Verified Reviews
Review Summary
2.1
out of 5
2.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition1.5 out of 5.0
Guest reviews for Econo Lodge West Haven
Everyone (7)Couples (4)Family (3)
4 out of 5
Nothing nice to say dirty for the price
Posted by Marisol on 25 Mar. 2024
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2 out of 5
Let me start with a positive: My bed was surprisingly comfortable.
That's it for the positives.
Every photo provided by the hotel has to be more than 20 years old. Place is very run down and looks nothing like the photos.
The room was very run down also. Flooring is broken and missing in places. Cabinets doors fall off when opened or are taped shut. Arm chair was stained and I had no intention of using it. Fortunately there was an adjustable pleather desk chair that I wiped down with antibacterial hand cleaner I had in my car. I also used that to wipe down the desk, the side table, the sink and toilet seat. The sheets and bedding look clean but the comforter went on the unused chair for good measure.
Next morning I went to the lobby for the complimentary continental breakfast (from 6:30 to 9:30) around 7 am. Nothing was set out. I asked at the desk when they were planning to put things out. He said they stopped serving when Covid started. He offered me a protein bar. I passed on that. I set the search parameters on Travelocity for continental breakfast and this establishment still claims to provide that. I don't think a protein bar should qualify for that.
You need to request daily room cleaning and I did yet they never did it even though I repeatedly requested
I rarely like to express displeasure with poor services. I'm very laid back. I just want to warn potential guests that this place is not what is advertised.
Posted by John on 9 Mar. 2024
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Comment from Hotel Management
9 Mar. 2024
by Himanshu Rajgor
We apologize that your stay did not meet your expectations. Please note that our breakfast includes tea/coffee, yoghurt, one fruit, cereal bar and cinnamon roll.
1 out of 5
Our room had wallpaper peeling off the bathroom walls. The dresser drawers (missing handles)wouldn’t stay in dresser due to how bad the floor leaned. The shower was for a midget. The floor felt greasy walking on it. The pipes to the sink were exposed. Many holes in walls. Smelled moldy. A hole in the ceiling covered with a plastic bag. It was scary!
Posted by ANGELA, from BEECH CREEK on 28 Jul. 2023
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1 out of 5
Posted by Sherry on 23 Jul. 2023
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1 out of 5
Room is filthy and damaged. Room is under a ballroom that has a extremely loud party. No handle on bathroom door.
Posted by Aaron on 16 Jul. 2023
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1 out of 5
Posted by Angelo on 6 Jul. 2023
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1 out of 5
I’ve never been more disgusted in my entire life.
My room has holes in the wall, the blankets and mattress have cigarette burns on them, the curtains have huge holes and dirt, the room is extremely dirty with dirt and cobwebs all over the walls and ceilings, the chair in the room looks like a dog chewed off parts of the chair, the baseboards and parts of the walls are covered in dirt and what looks like sewage dripping through the baseboards.
There was no point in asking for another room as you can clearly tell that they are all the same if not worst then the one I am currently in.
I knew it wouldn’t be the best, but I definitely didn’t think it would be this. I will never stay here again.
Posted by Thomas on 18 Jun. 2023
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2 out of 5
We have stayed in EconoLodge before, pre-pandemic, and were satisfied with the conditions expected at its level. But this property was sadly substandard.
The room smelled of cigarettes and there were cigarette burns in the mattress. The bathroom door was badly damaged without any inside door knob. The ironing board would not stand, and a sticky substance on the iron stained my white shirt.
Cleanliness was acceptable, and the staff person was friendly enough.
The first morning there was no coffee, and breakfast consisted of an apple and a glazed bun in a paper bag.
I can put up with just about anything, but my husband never stopped complaining.
We have reason to come to this area frequently, but will not be back to this facility. EconoLodge and Travelocity deserve better.
Posted by Augusta on 14 Oct. 2022
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4 out of 5
Posted by Patrick on 3 Oct. 2022
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1 out of 5
This was the worst place I ever stayed. No door handle on bathroom door, toilet broken off hinge, towel bar in bathroom fell off the wall, drawer in dresser kept coming open...outside dirty, porch dirty, stairs dirty, I tried to complain but just the girl at desk listened. Travelocity should look into these rooms before you recommend. This was bad and it was late and we had no where else to go, Holes in the wall in the room also...windows dirty.
Free breakfast is available. Public spaces have free WiFi. Event space at this motel measures 500 square feet (46 square meters) and includes a conference center. Econo Lodge West Haven also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available. Smoking is allowed in designated areas at this West Haven motel.
1 building
79 guestrooms or units
2 levels
Meeting rooms
500 sq ft of conference space
46 sq m of conference space
Continental breakfast (free)
Conference center
Coffee in lobby
Front desk (24 hours)
Front-desk safe
Newspapers in lobby (free)
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Free WiFi
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Train station: New Haven Union Station (4.6 km / 2.9 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Television
Cable channels
Movies for purchase
Coffee maker
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Toiletries (free)
Iron and ironing board available
Exterior corridor access
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free continental breakfast.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Children stay free
Events/parties not allowed
Debit cards not accepted
Staffed front desk
Children stay free 18
Property is cleaned with disinfectant
Staff wears personal protective equipment
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Masks are compulsory at the property
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 100.00 per stay
A damage deposit of USD 100.00 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven
You should know
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
