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4.2 out of 5

"Pool was Awsome . Not far from niagra falls much better deal then at the falls " More

By a verified traveller on Sun 22 Sep 2019

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Hotel Description

Hotel near Kenan Center in Lockport

City center stay

Within 2 miles (3 km) of this Lockport hotel, you'll find Kenan Center and Erie Canal Discovery Center. Lockport Caves and Lockport Locks and Erie Canal Tours are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 95 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$103* Per night/room 23 Aug. - 24 Aug.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Plus Lockport Hotel ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Lockport Hotel

Everyone (8) Couples (1) Family (1)
5 out of 5

Posted by on 16 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by managment

Thank you for rating your stay. Glad you enjoyed it. Hope to have you back in the future

5 out of 5
Pool was Awsome . Not far from niagra falls much better deal then at the falls

Posted by on 22 Sep. 2019

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Comment from Hotel Management

20 Nov. 2019 by management

Thank you for sharing your enjoyment of the pool. Glad you enjoyed it. Hope you get the chance to return again and see the improvements as we will be closing the pool Dec 1- Dec 20 to renovate it. Making it better than before!

5 out of 5
It was a very clean environment. People were friendly only suggestion they could’ve had it a couple of bottled waters in the room

Posted by on 19 Sep. 2019

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Comment from Hotel Management

13 Oct. 2019 by managament

Thank you for commenting on your stay. We appreciate your thoughts. Just a note on the water, Best Western Rewards members can receive points for their stay even when booking from outside the hotel reservations and our elite members have the option of water on arrival as part of the rewards pick a perk option.

4 out of 5

Posted by on 12 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Management

Thank you for commenting about your stay! Look forward to having you back. If you would like to share more information about how we could become a 5 next time I am open to listening.

5 out of 5
The pool was wonderful! The rooms were clean and comfortable!

Posted by on 10 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Gentry

Thank you for taking the time to post a review of the property and your stay with us. We use your feedback to improve the stay of all future guests.

2 out of 5

Posted by on 20 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by management

Thank you for taking the time to rate your stay. Sorry you didn't enjoy your stay. I encourage you to reach out so we may talk about your experience.

3 out of 5
Nothing unique about the property. Staff was nice, helpful, and friendly.

Posted by on 14 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Management.

Thank you for taking the time to review your stay. Sorry you didn't feel you had an exceptional experience. Hope you had a moment to enjoy the indoor pool and breakfast.

5 out of 5
Nice, quiet, comfortable hotel in a small town that is close to shopping, historic landmarks and one of the wonders of the world Niagara Falls. The staff is very friendly and will go the extra mile so that every guest is satisfied. Loved it!

Posted by on 25 Dec. 2018

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Comment from Hotel Management

5 Jan. 2019 by managmement

Thank you for the compliments. It's warming to hear about the staff's efforts recognized!

4 out of 5
Well maintained, clean, older hotel. Very good bed. Friendly staff.

Posted by , from PGH PA on 22 Oct. 2018

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Comment from Hotel Management

23 Oct. 2018 by management

thank you for the wonderful comments. Hope to have you back again soon.

5 out of 5
The staff was friendly and very accomodating with requests.

Posted by on 4 Sep. 2018

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Comment from Hotel Management

7 Sep. 2018 by management

Thank you for pointing out the friendly staff! We are proud to say that it's there level of service that helps us stand out from the area hotels.

About the Best Western Plus Lockport Hotel

Location 515 S Transit Street, Lockport, NY 14094

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Lockport Hotel offers its guests an indoor pool, a fitness center, and a children's pool. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Plus Lockport Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free. This Lockport hotel is smoke free.

  • 95 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (36.3 km / 22.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. 34-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean - Best Western
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Best Western Lockport
  • Best Western Plus Lockport
  • Best Western Plus Lockport Hotel
  • Lockport Best Western
  • Holiday Inn Lockport Hotel Lockport
  • Lockport Holiday Inn
  • Holiday Inn Lockport Hotel
  • Plus Lockport Hotel Lockport
  • Best Western Plus Lockport Hotel Hotel
  • Best Western Plus Lockport Hotel Lockport
  • Best Western Plus Lockport Hotel Hotel Lockport

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.