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The Giacomo, Ascend Hotel Collection

3.0 star property
3-star boutique hotel near Seneca Niagara Resort & Casino

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Photo gallery for The Giacomo, Ascend Hotel Collection

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Suite, 1 King Bed with Sofa bed, Non Smoking
Fridge, microwave, coffee/tea maker
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

Map
222 First Street, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Seneca Niagara Resort & Casino
    ‪3 min walk‬
  • Rainbow Bridge
    ‪8 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

City center stay.At this Downtown Niagara Falls hotel, you'll be well placed to visit Seneca Niagara Resort & Casino and Niagara Falls State Park, both within a 5-minute walk. Also, Rainbow Bridge is within half a mile (1 km) and Clifton Hill is within 2 miles (3 km).

What's nearby

  • Niagara Falls State Park - 3 min walk - 0.3 km
  • Seneca Niagara Resort & Casino - 3 min walk - 0.3 km
  • Maid of the Mist - 7 min walk - 0.6 km
  • Rainbow Bridge - 8 min walk - 0.7 km
  • American Falls - 1 min drive - 0.4 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬7 min walk
  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Blues Burger Bar - ‬7 min walk
  • ‪One Niagara International Food Court - ‬5 min walk
  • ‪Stir - ‬8 min walk

About this property

The Giacomo, Ascend Hotel Collection

3-star boutique hotel near Seneca Niagara Resort & Casino
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, Ascend Hotel Collection. Self parking is free.

  • 1 building
  • 41 guestrooms or units
  • 6 levels
  • Built in 1929
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
The Giacomo, Ascend Hotel Collection offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Russian

Similar properties

Reception

Seneca Niagara Resort & Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, 3,374 reviews
The price is CA $212
CA $239 total
includes taxes & fees
Jun 24 - Jun 25
Seneca Niagara Resort & Casino

Property amenities

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (25 inches high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Portable shower seat
  • Roll-in shower (81 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise, Pensacola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always this property never fails. Thank you again!
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Sammie

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely beautiful. It was very clean. Niagara Falls is walking distance also walking distance to the casino. It was very quiet. However I was just there on 8 March. I would definitely recommend this hotel next time when I come visit Niagara Falls. I’ll probably stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Kasha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly and courteous. Check in was done quickly. The ambience and decor was a beautifully done Art deco style. Very clean. Rooms were comfortable and well appointed.. Breakfast was typical continental Also, free parking available next to the hotel. Was a great location to visit Niagara Falls. I definitely recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my short stay.. definitely where I’ll stay from now on
Stayed 1 night in Mar 2025

8/10 Good

Jacob A

Stayed 2 nights in Mar 2025

10/10 Excellent

Marci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Our room was spectacular and the staff is top notch!
Stayed 1 night in Feb 2025

10/10 Excellent

Isabella

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Abhinav

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic, stunning, and comfortable hotel!

We love this history and architecture of this 20-story building, which has been part of the city landscape since 1929, originally known as the United Office Building. It sat vacant for 25 years and was refurbished into one of the area's most charming hotels. Our room offered a stunning view of the Niagara River and Niagara Falls State Park. Very short walk to Prospect Point (10 mins) and Goat Island (15 mins) where you can see and hear the falls up close. Highly recommend checking out their Skyview Lounge on the 19th Floor. The Mayan-themed hotel bar downstairs is a luxurious and very comfortable spot to unwind. Cookies are served before bed and a hot breakfast in the morning. Was very impressed with the kindness of the hotel General Manager who was always looking for ways to make our stay even better. Have been several times now and will continue to return and recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, convenient and walkable
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a great vibe!!
Stayed 1 night in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service

Lovely staff, good location

We stayed overnight, on arrival we were warmly greeted and the hotel features were explained to us. Parking was across the road, it had been snowing and unfortunately the sidewalk on the hotel side had not been cleared. The hotel decor and furniture is showing signs of wear and could do with an update. Room was large and comfortable but the heating system was very noisy and the bathroom stayed cold as it only had a ceiling heat lamp which was on a wall timer switch. Shower was lovely and big but the water pressure was very low. Breakfast in the morning was again attended by a great staff member, cereal, yoghurt, some pastries and a couple of hot options. Great location to visit the falls, walking distance. Overall a good choice for the price paid.
Stayed 1 night in Feb 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, the rooms and common areas were beautiful, and the location was perfect.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Frozen Getaway

Enjoyed a quiet weekend in the frozen landscape of Niagara Falls, staff was attentive to needs(extra blankets), awesome views from the observation floor, all during a winter storm. Quick to trip to Casino and even found a winery (A Gust of Sun) still open;)
Stayed 2 nights in Feb 2025

10/10 Excellent

Hadassah

Beautiful, excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

Alaina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff. Spacious and clean rooms. Great view of the city from the 19th floor.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the front desk was very knowledgeable. They have open parking for big trucks and they are for sure dog friendly!!!
Stayed 1 night in Feb 2025