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4.5 out of 5

"I enjoyed the pool and long hours of operation. Everyone we came across at the front desk did a great job with any request and giving instructions of ... " More

By a verified traveller on Tue 08 Jun 2021

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Hotel Description

Hotel near Island H2O Live! in Kissimmee

In shopping district

You'll find Island H2O Live! and Disney's Animal Kingdom® Theme Park within 3 miles (5 km) of this hotel. ESPN Wide World of Sports and Disney's Hollywood Studios® are also within 6 miles (10 km).

Renovated in 2016

A free theme park shuttle and free self parking are featured at this hotel, along with an outdoor pool. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A computer station, luggage storage, and laundry facilities are also on offer.

Free WiFi, comfy beds

Featuring conveniences like microwaves and coffee/tea makers, the 118 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, hydromassage showerheads, and free local calls.

Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$117* Per night/room 29 Jun. - 30 Jun.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Galleria Palms Hotel ratings based on 35 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Galleria Palms Hotel

Everyone (16) Couples (3) Family (17)
5 out of 5
I enjoyed the pool and long hours of operation. Everyone we came across at the front desk did a great job with any request and giving instructions of the laundry room.

Posted by on 8 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by FOM

Thanks for the 5 out of 5 review, we are happy you enjoyed your stay with us. We hope to welcome you back soon!

5 out of 5

Posted by on 19 Apr. 2021

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Comment from Hotel Management

29 Apr. 2021 by Management of the Galleria Palms Hotel

Thanks for the 5 out of 5 review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

4 out of 5
The only negative thing I'd say is the air conditioner in the room was loud when the compressor kick on

Posted by on 15 Mar. 2021

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Comment from Hotel Management

15 Mar. 2021 by Management of the Galleria Palms Hotel

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5
Great place to stay at. Cleanliness and staff were excellent, very quiet location and 3 minutes away from parks.

Posted by on 17 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Management of the Galleria Palms Hotel

Thanks Katelyn for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

5 out of 5
Only there long enough to sleep & left first thing next morning

Posted by on 10 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Management of the Galleria Palms Hotel

Thanks for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

5 out of 5
There was no way to summon staff from the front desk so after waiting a few minutes for someone to check in, I ended up knocking on the door to the office to get someone to come out to assist me. The pool was nice and very clean. I guess because of COVID-19, there was no breakfast included, but that wasn't mentioned on any signage at the hotel.

Posted by , from Saint Augustine FL on 2 Nov. 2020

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Comment from Hotel Management

2 Nov. 2020 by Management of the Galleria Palms Hotel

Thanks Jordan for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

4 out of 5
Great location, room was clean. Perfect for a one night stay

Posted by , from St Augustine, Fl on 11 Aug. 2020

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Comment from Hotel Management

12 Aug. 2020 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again in the near future.

5 out of 5
Everything was wonder. location is good place .Thank you staff for everything you have done.

Posted by , from Florida on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Management of the Galleria Palms Hotel

Thanks Katie for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

4 out of 5
property was fine, maintenance issues in room. The front desk was extremely helpful and informative.

Posted by on 8 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again in the near future.

4 out of 5

Posted by on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again in the near future.

Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at Galleria Palms Hotel. Free self parking is available. A complete renovation of Galleria Palms Hotel was completed in March 2016. This Kissimmee hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando International Airport (MCO) (36.5 km / 22.7 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Galleria Palms Hotel offers 118 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Housekeeping service is not available until further notice.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 11.34 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Business center/computer access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galleria Orlando
  • Galleria Palms Orlando
  • Galleria Palms Orlando Hotel
  • Galleria Palms Orlando Hotel Kissimmee
  • Galleria Palms Orlando Kissimmee
  • Orlando Galleria
  • Palms Galleria Orlando
  • Galleria Palms Kissimmee
  • Hotel Galleria Palms
  • Galleria Palms Hotel Kissimmee
  • Galleria Palms
  • Galleria Palms Hotel Hotel
  • Galleria Palms Hotel Kissimmee
  • Galleria Palms Hotel Hotel Kissimmee

You should know

  • Pool access available from 8 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.