4.4 out of 5

"Nice, clean, big, everything you need in room, near stores and eating places " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

4-star spa condo resort near Lake Buena Vista Factory Stores

Orlando retreat

A stay at this condo resort places you within half a mile (1 km) of Lake Buena Vista Factory Stores and 6 miles (10 km) of Orlando Vineland Premium Outlets. Disney Springs® and Disney's Hollywood Studios® are also within 6 miles (10 km).

Poolside dining

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this smoke-free condo resort. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 3 spa tubs and perks like free self parking and a free theme park shuttle.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 475 condos also offer free WiFi and kitchens. Flat-screen TVs come with cable channels, and other amenities include washers/dryers and furnished balconies.

Suite, 3 Bedrooms, 3 Bath

Bed Count 2 King Beds Maximum Occupancy 9 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 2 Bedroom, Pool View

Bed Count 1 King Bed Maximum Occupancy 7 Max

3 Bedroom Suite, Fireworks View

Bed Count 2 King Beds Maximum Occupancy 9 Max

Family Suite, 3 Bedrooms, Balcony

Bed Count 2 King Beds Maximum Occupancy 9 Max

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort ratings based on 252 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort

Everyone (35) Family (4)
3 out of 5

Posted by on 8 Jan 2019

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Comment from Hotel Management

8 Jan 2019 by Lisa - Guest Care Coordinator

Dear Guest Thank you so much for your review! We are so pleased you enjoyed your stay with us and that the location was a good fit for you. We hope to have you stay with us again. Sincerely Lisa - Guest Care Coordinator

5 out of 5
The rooms are more like homes! There is so much room and it doesn’t feel like a hotel. Also, the pool looks fabulous and is HUGE! There are hammocks along one side of the pool, two fireplaces in the lounge area of the front office, a convenience store and Pizza Hut on site, and the outlets are within walking distance! Oh, and it’s less than 3 miles from Disney Springs, and located near lots of shopping and restaurants.

Posted by , from Tampa Bay on 19 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Lisa - Customer Care Coordinator

Dear Andrea Thank you so much for rating us 5 out of 5! It is wonderful to read that you genuinely loved our hotel for the staff and atmosphere we are very pleased you appreciated the nearby conveniences, supermarkets and restaurants. We are so glad you enjoyed everything about your stay we sincerely hope to welcome you back soon. Sincerely Lisa - Customer Care Coordinator

5 out of 5
Nice, clean, big, everything you need in room, near stores and eating places

Posted by , from Virginia on 16 Jul 2018

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Comment from Hotel Management

16 Jul 2018 by Laura

Hello Ashley, Thank you so much for your for rating us 5 out of 5! We are so glad you enjoyed your stay, and our spacious and well-appointed suites, and we hope to be able to host you again soon! Sincerely, Laura - Guest Care Coordinator

1 out of 5

Very disappointing

We stayed in room 1502, came back yesterday, the room was very dusty, my kids came back sick with asthma exacerbation. Under the beds you could see old cereal, the toilets and shower were very dirty, a dark dry fluid was on a wall like coming out from an AC duct. No one came in 4 days to replace towels, soaps or sheets. The microwave was full of dry oil inside. A good thing: the second bathroom broke and someone fixed it right away, I didnot want to make a big deal out of this because my kids were around but it was very disappointing, the hotel is not expensive but we need a minimum cleaningness. The person who takes care of it does an awful job. The furniture is old and not very well kept. Do not recommend it at all Will never come back

Posted by on 15 Jun 2018

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Comment from Hotel Management

21 Jun 2018 by Laura

Dear Janet, We are so sorry to see that your stay was anything less than satisfactory. We apologize for the issues with your room and have shared your comments with management who will be reaching out to you directly so as to address your concerns. We also apologize for any confusion regarding our housekeeping services. We are a self-catering, apartment style hotel and so daily service is not included in the rate. We do however, offer an array of very affordable housekeeping services that can be scheduled at the front desk and start at just $5 a day for a 2-bedroom suite. Further information is available on our website or through the front desk. Thank you for your feedback and for the opportunity to clear this up for future guests. Sincerely, Laura - Guest Care Coordinator

5 out of 5

Awesome stay

This hotel was amazing didn’t have to leave the resort for anything but to go to Disney. Thanks for making my stay unforgettable

Posted by on 29 May 2018

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Comment from Hotel Management

1 Jun 2018 by Laura

Hello Joey, We are delighted you found our resort amazing and that you had an awesome stay with us. It would be our pleasure to host you again on your next Orlando vacation. Sincerely, Laura Guest Care Coordinator

5 out of 5

AMAZING

My family and I were more than happy with everything! The place and staff were absolutely amazing. Definitely going back

Posted by on 18 May 2018

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Comment from Hotel Management

18 May 2018 by Laura

Hello, We are delighted you and your family had an amazing stay with us and that everyone left a great impression. Thank you so much for the awesome review and we hope you'll stay with us again soon. Sincerely, Laura Guest Care Coordinator

4 out of 5

Orlando trip

It was ha5s to find a luggage car5 to get our bags upstairs and I had 2 handicapped people with me the toilets were to low to the ground.

Posted by on 17 Mar 2018

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Comment from Hotel Management

22 Mar 2018 by Trish

Thank you very much for your review! We are glad to know you enjoyed your stay, and appreciate your comments regarding the luggage carts. We will be reviewing our inventory in order to improve on this service! I hope we can see you again soon!

5 out of 5
Very clean and hotel staff was very friendly . The hotel has alot to do around and on site to do

Posted by on 12 Mar 2018

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Comment from Hotel Management

14 Mar 2018 by Trish

Hi Rick, thank you so much for this amazing review and awesome pictures! We really appreciate your kind words regarding the cleanliness of your room and friendliness of the staff. It would be a pleasure to host you and the family again when you visit Orlando next!

4 out of 5

Close to Disney

Very nice accommodations clean rooms staff was wonderful parking and access to stores gas stations in proximity to Disney and Epcot center was commendable

Posted by , from chicgo on 4 Mar 2018

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Comment from Hotel Management

5 Mar 2018 by Charlene

Thank you, Danny, for taking the time to write a review and give us a 4 out of 5! We are so glad you enjoyed your stay and that our location was convenient for your vacation plans. We truly hope to host you again in the future. Best Wishes! Charlene

5 out of 5

Everything we needed

We spent a few days at the resort and had a wonderful experience. The room was comfortable, clean and well stocked. The pool and poolside bar were fun for the whole family. Staff was very friendly and attentive to our needs. We would recommend the resort and stay again when in Orlando.

Posted by , from Minnesota on 4 Mar 2018

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Comment from Hotel Management

5 Mar 2018 by Charlene

Thank you, Tamara, for taking the time to write a review and rate us a 5 out of 5! We are so happy you enjoyed your stay and we definitely hope to have the pleasure of hosting you next time you choose to vacation in Orlando! Best Wishes! Charlene

About the Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort

Location 8113 Resort Village Drive, Orlando, FL 32821

Property Features

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 3 spa tubs along with a waterslide and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort. Self parking is free. This 4-star Orlando condominium resort is smoke free.

  • 475 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Waterslide
  • Separate living room
  • Free WiFi
  • Kitchen
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (30.4 km / 18.9 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort offers 475 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished balconies. Accommodations offer separate living rooms. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 4-star condominium resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Frankie Farrell's Irish P - This restaurant specializes in Irish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Lani's Luau - This poolside bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Pizza Hut Cafe - This cafe specializes in pizza. Open daily.

Nearby Activities

Lake Buena Vista Resort Village and Spa offers two swimming pools and fitness center.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Spa Services

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 21

Special check-in instructions:

Daily housekeeping is not available at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 13.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.95 and USD 16.95 per person (approximately)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.

Promotions

50% Off Shows including Pirate’s Dinner Adventure and Mango’s Tropical Cafe

Book a stay now-June 30, 2019 for travel January 1-June 30, 2019 in a rate plan displaying the “50% Show tickets discount” tag and receive 50% off the price of shows through Pirate’s Dinner Adventure or Mango’s Tropical Cafe.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Shows must be purchased by June 30, 2019, for redemption by June 30, 2019. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows through Pirate’s Dinner Adventure or Mango’s Tropical Café in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.