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Universal's Helios Grand Hotel, a Loews Hotel

Property class: 4
4-star Mediterranean hotel near Universal Epic Universe

Choose dates to view prices

Photo gallery for Universal's Helios Grand Hotel, a Loews Hotel

A large hotel with a central fountain, multiple balconies, and a well-maintained garden.
Property video
A large hotel with a central dome, multiple wings, and a reflective water feature in the foreground.
A circular bar area with a central column, surrounded by seating and a starry ceiling design.
A spacious lobby with high ceilings, large columns, and a central chandelier.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8505 S. Kirkman Road, Orlando, FL, 32819
  • Place, Universal Epic Universe
    ‪1 min walk‬
  • Place, Universal Orlando Resort
    ‪6 min drive‬
  • Place, Universal Studios Florida
    ‪7 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

A modern hotel room with a grey sofa, a pink armchair, a marble desk, and a large mirror.

Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

A modern hotel room with a grey sofa, a pink armchair, a marble desk, and a large mirror.

How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

A hotel room with a large bed, a desk with a phone, a TV, and a view of the city.

Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Celestial Suite (Dedicated Entrance to Epic Universe**)

A modern hotel room with a sofa, a dining table, a TV, and a large window with a view.

Celestial Suite (Dedicated Entrance to Epic Universe**)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.6 out of 10
Exceptional
(50 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the area

Orlando

In Orlando .A stay at this hotel places you within half a mile (1 km) of Universal Epic Universe and 3 miles (5 km) of Orange County Convention Center. Also, Universal CityWalk is within 3 miles (5 km) and Universal’s Volcano Bay is within 6 miles (10 km).

What's nearby

  • Universal Epic Universe - 1 min walk - 0.1 km
  • Universal Orlando Resort - 6 min drive - 5.1 km
  • Orange County Convention Center - 6 min drive - 3.7 km
  • Universal Studios Florida - 7 min drive - 5.4 km
  • Magic Kingdom® Park - 24 min drive - 25.4 km

Getting around

  • Meadow Woods Station - 15 min drive
  • Orlando Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 16 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Cafe L'Air de la Sirene - ‬12 min walk
  • ‪Pizza Moon - ‬11 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Toadstool Café - ‬11 min walk

About this property

Universal's Helios Grand Hotel, a Loews Hotel

4-star Mediterranean hotel near Universal Epic Universe
Universal's Helios Grand Hotel, a Loews Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 3425 square feet (318 square meters) and includes conference space. A rooftop terrace, early theme park entry, and a vending machine are also featured at the business-friendly Universal's Helios Grand Hotel, a Loews Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Orlando hotel is smoke free.

  • 1 building
  • 500 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3425 sq ft of conference space
  • 318 sq m of conference space
  • Built in 2025
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Universal's Helios Grand Hotel, a Loews Hotel offers 500 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered, secured self parking on site (USD 36 per night)
  • Covered, secured valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 1 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite premium channels
  • Pay movies

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 39.38 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

**Valid theme park admission required

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Universal's Helios Grand Hotel A Loews Hotel
Universal's Helios Grand Hotel, A Loews Hotel Hotel
Universal's Helios Grand Hotel, A Loews Hotel Orlando
Universal's Helios Grand Hotel, A Loews Hotel Hotel Orlando

Frequently asked questions

How close is Universal's Helios Grand Hotel, a Loews Hotel to the airport?

Universal's Helios Grand Hotel, a Loews Hotel is 11.1 mi (16-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

How much does it cost to stay at Universal's Helios Grand Hotel, a Loews Hotel?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Universal's Helios Grand Hotel, a Loews Hotel on Nov 15, 2026 start from CA $484, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Universal's Helios Grand Hotel, a Loews Hotel have an airport shuttle?

Airport shuttle services are not available at Universal's Helios Grand Hotel, a Loews Hotel.

How close is Universal's Helios Grand Hotel, a Loews Hotel to the beach?

This hotel is 15.2 mi (29-min drive) from Beachcomber Beach.

Does Universal's Helios Grand Hotel, a Loews Hotel offer free breakfast?

Free breakfast isn’t provided at Universal's Helios Grand Hotel, a Loews Hotel, but cooked-to-order breakfast is offered for a fee of between USD 1 and 40 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Universal's Helios Grand Hotel, a Loews Hotel?

No, there is no casino at this hotel.

What time is check-in at Universal's Helios Grand Hotel, a Loews Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Universal's Helios Grand Hotel, a Loews Hotel?

Free parking is not available at this hotel. Self parking is available for USD 36 per night, and valet parking for USD 45 per night.

Does Universal's Helios Grand Hotel, a Loews Hotel have a pool?

Universal's Helios Grand Hotel, a Loews Hotel features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Universal's Helios Grand Hotel, a Loews Hotel have a restaurant?

There are 2 onsite restaurants, offering options like al fresco dining and a poolside location.

Does Universal's Helios Grand Hotel, a Loews Hotel have a spa?

There are no spa services available at this hotel.

How close is Universal's Helios Grand Hotel, a Loews Hotel to downtown Orlando?

Universal's Helios Grand Hotel, a Loews Hotel is 8.1 mi away from Orlando.

Universal's Helios Grand Hotel, a Loews Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 465 out of 545 reviews
Rating 8 - Good. 53 out of 545 reviews
Rating 6 - Okay. 19 out of 545 reviews
Rating 4 - Poor. 4 out of 545 reviews
Rating 2 - Terrible. 4 out of 545 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, wonderful experience.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location for Epic Universe. Beautiful rooms and pool area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family will be back great experience
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful place to stay. The room was spacious, bed was comfortable, and huge windows with view of the park. The staff was a delight to interact with.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb . Staff , service and hotel were all amazing !!!!! We would highly recommend
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was elegant and beautiful and family friendly at the same time. Staff was very accommodating and helpful. Spotlessly clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the staff was friendly and very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helios Grand was spotless and really well maintained, and the location couldn’t be better — just a short walk from Universal’s Epic Universe. The convenience alone made the stay worth it. Staff were friendly and helpful throughout. Definitely a great choice if you’re visiting the park.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favorite hotel! Everything is simply perfect, and the staff is incredible. We will definitely be returning.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best and more convenient place to enjoy Universal Epic.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and our view of Epic Universe…was Epic. Would definitely go back!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so awesome
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ever
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really magical experience
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Definitely would book again. Favorite part is the easy entry to Epic universe. The Tomahawk at Bar Helios was AMAZING. Flora Tavern also had great food
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stellar hotel. No pun intended.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay at this hotel and it was very clean. The food was delicious. Would definitely Come back.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and beautiful hotel! Can’t beat it if you’re wanting to visit Epic Universe. The staff was very friendly and helpful as well. No complaints! My room was nice and quiet as well which is a nice change from other Universal hotels, which I find important when going on theme park vacations so you get good sleep to wake up early.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind and courteous. Rooms are clean. The hotel is connected to Epic Universe.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid stay, a must when at Epic!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was pricey and not worth the price. Food was cold. Staff are nice and.friendly.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The park's fantastic attractions, great food, and excellent service staff.
Stayed 2 nights in May 2026

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