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4.0 out of 5

"The staff at the front desk was THE BEST EVER!!!!!!!! So helpful, so polite, so professional. One woman was exceptional. I am just sorry I didn't ... " More

By a verified traveller on Sat 26 Nov 2016

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Hotel Description

3.5-star hotel near Grand Front Osaka Mall

Kita stay

With a stay at this Kita hotel, you'll be within half a mile (1 km) of Grand Front Osaka Mall and 2 miles (3 km) of Umeda Sky Building. Mint Museum and Dotonbori are also within 3 miles (5 km).

Restaurant, coffee shop

A restaurant, self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. A coffee shop, dry cleaning, and luggage storage are also on offer.

Triple Room, Non Smoking (22 square meters)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $144* Per night/room 31 Mar. - 1 Apr.

Superior Double Room, Non Smoking (22 square meters)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Corner Twin Room, Non Smoking (36 square meters)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Non Smoking (21 square meters)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room Single Use Non Smoking (22sqm)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 1 Max

Superior Double Room Single Use, Non Smoking (22sqm)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Elsereine Osaka ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Elsereine Osaka

Everyone (1)
4 out of 5

Wonderful hotel

Pros: The front desk woman, the comfortable, beautiful room, the comfortable pajamas and all the amenities, so clean and so beautiful, breakfast
Cons: A bigger sign in the basement
Location: Little far from train station.
The staff at the front desk was THE BEST EVER!!!!!!!! So helpful, so polite, so professional. One woman was exceptional. I am just sorry I didn't get her name. Pretty girl with her hair pulled back with a bow in the back. She was so helpful and was so patient and so sweet. She spoke very good English. The room was beautiful and so comfortable. I got my best sleep at this hotel. I just wish it was closer to the station and there was a bigger sign in the shopping alley downstairs in B1 Breakfast was so good!

Posted by on 26 Nov. 2016

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Hotel Elsereine Osaka also features a vending machine, dry cleaning/laundry services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Osaka hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Osaka Station (0.6 km / 0.4 mi)
  • Metro station: Nishi-Umieda Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Elsereine Osaka offers 137 accommodations with coffee/tea makers and slippers. 26-inch flat-screen televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Katsura - This restaurant serves lunch and dinner.

Ginmokusei - This restaurant serves breakfast and brunch.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1900–2200 for adults, and JPY 0–1000 for children
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elsereine
  • Elsereine Hotel
  • Elsereine Hotel Osaka
  • Elsereine Osaka
  • Hotel Elsereine
  • Hotel Elsereine Osaka
  • Hotel Elsereine Osaka Hotel
  • Hotel Elsereine Osaka Osaka
  • Hotel Elsereine Osaka Hotel Osaka

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.