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Hotel Elsereine Osaka

3.5 star property
3.5-star hotel near Grand Front Osaka Mall

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Photo gallery for Hotel Elsereine Osaka

Front of property - evening/night
Creator video
Reception
Lunch and dinner served
Lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-5-25 Dojima, Kita-ku, Osaka, Osaka-fu, 530-0003
  • Place, Festival Hall
    ‪3 min walk‬
  • Place, Grand Front Osaka Mall
    ‪12 min walk‬
  • Place, Umeda Sky Building
    ‪16 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking (22 square meters)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room, Non Smoking (22 square meters)

7.2 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (22 square meters)

Room amenity

Superior Double Room, Non Smoking (22 square meters)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room, Non Smoking (21 square meters)

Desk, laptop workspace, blackout drapes, soundproofing

Semi Double Room, Non Smoking (21 square meters)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Twin Room, Non Smoking (36 square meters)

Corner Twin Room, Non Smoking (36 square meters) | View from room

Corner Twin Room, Non Smoking (36 square meters)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite, Non Smoking (60.8sqm)

Royal Suite, Non Smoking (60.8sqm)

Royal Suite, Non Smoking (60.8sqm)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite, Non Smoking (58 square meters)

46-inch flat-screen TV with digital channels, TV

Junior Suite, Non Smoking (58 square meters)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (22 square meters)

Triple Room, Non Smoking (22 square meters)

Triple Room, Non Smoking (22 square meters)

8.4 out of 10
Very good
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (44sqm)

Deluxe Twin Room, Non Smoking (44sqm)

Deluxe Twin Room, Non Smoking (44sqm)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

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About the area

Osaka

Kita stay.With a stay at this Kita hotel, you'll be within half a mile (1 km) of Grand Front Osaka Mall and 2 miles (3 km) of Umeda Sky Building. Mint Museum and Dotonbori are also within 3 miles (5 km).

What's nearby

  • Festival Hall - 3 min walk - 0.3 km
  • Herbis Plaza - 5 min walk - 0.4 km
  • Osaka Station City - 7 min walk - 0.7 km
  • Grand Front Osaka Mall - 12 min walk - 1.0 km
  • Umeda Sky Building - 16 min walk - 1.4 km

Getting around

  • Kitashinchi Station - 3 min walk
  • Nishi-Umieda Station - 4 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪McDonald’s - ‬1 min walk
  • ‪おらが蕎麦 - ‬1 min walk
  • ‪三田製麺所 - ‬1 min walk
  • ‪豚匠堂島邸 - ‬1 min walk
  • ‪中央軒 - ‬1 min walk

About this property

Hotel Elsereine Osaka

3.5-star hotel near Grand Front Osaka Mall
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Hotel Elsereine Osaka also features a vending machine, dry cleaning/laundry services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Osaka hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Elsereine Osaka offers 137 accommodations with slippers and hair dryers. 46-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (JPY 3,000 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 to 2,750 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Piano

Accessibility

  • No elevator

Room amenities

Entertainment

  • 46-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 to 2750 for adults, and JPY 0 to 1000 for children
  • Self parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elsereine
Elsereine Hotel
Elsereine Hotel Osaka
Elsereine Osaka
Hotel Elsereine
Hotel Elsereine Osaka
Hotel Elsereine Osaka Hotel
Hotel Elsereine Osaka Osaka
Hotel Elsereine Osaka Hotel Osaka

Hotel Elsereine Osaka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 404 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

DANIELA ANTONINA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 5 nights in Nov 2025

8/10 Good

Rajeev

Liked: Cleanliness, amenities, property conditions & facilities
Huge hotel and luxury feeling
Stayed 1 night in Nov 2025

10/10 Excellent

Eric, Kamloops

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and in excellent shape. The daily cleaning was top notch. The room is a little small for 3 people, but it would be perfect for 2 people. Front desk staff was super helpful. The location is what really makes this hotel excellent. It is connected to the Dotica underground passageway that can be used to walk to Umeda Nishi station which we used for most of our touring. If you need other lines you can walk just a little further underground to the Osaka station with many trains and other subway lines. To get there you go to level B1 from a separate elevator to the regular ones. We found this super handy. Especially when it is raining.
Stayed 7 nights in Nov 2025

10/10 Excellent

Canhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 1 night in Oct 2025

6/10 Okay

Nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities
I felt it was overpriced for the standard of the rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
The room was spotless. However, don’t try to ask for early check in (even if it is one hour before official check in), because they will ask for a fee that exceeds the daily rate. Spare yourself feeling this indignity. Otherwise, the hotel is very nice and modern and well located.
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful buffet breakfast with both asian and western options. Plenty of choices and reasonable price.
Stayed 3 nights in Oct 2025

8/10 Good

Chie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. Very convenient because we can take underground path to any major places such as station, department stores, shops and restaurants without heat on the ground in the summer time or rainy days.
Stayed 3 nights in Sep 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellentnand the hotel is beautiful. Would definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, stuff are very friendly and location is great
Stayed 3 nights in Aug 2025

10/10 Excellent

DENISE JEAN RENEE, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. In a good area. Staff were great!
Stayed 1 night in Aug 2025

8/10 Good

Chang

Liked: Cleanliness, staff & service, property conditions & facilities
This place is pretty good. I’m not familiar with the actual transportation, I don’t give commands for something not certain
Stayed 4 nights in Jul 2025

8/10 Good

Pan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Yuri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean. Need bit more space for the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Fermin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay, well located, friendly staff, clean rooms.
Stayed 4 nights in May 2025

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and a short walk to the train station
Stayed 2 nights in May 2025

10/10 Excellent

kam hung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly front desk
Stayed 1 night in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the staff members in the restaurant does not exhibit an appropriate attitude, and unfortunately, I have to deal with her every day.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the decor
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort

Room too small for 2 adult, 1 child

Rooms were way too small for 2 adults 1 child when the sofa area was setup as the 3rd bed. Cant walk when luggagea are opened up. The booking should have suggested a bigger room size.
Stayed 4 nights in Dec 2024

6/10 Okay

GARY

Disliked: Property conditions & facilities, room comfort
rooms were small and the buffet was disappointing compared to other hotels I had stayed in. the staff was very nice and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front lobby especially Mr. Fu was very helpful and gave lots of tips to make our vacation more enjoyable. The luggage transfer service from our hotel in Kyoto to Elsereine in Osaka was awesome. One thing that the hotel needs is a self service laundry room.
Stayed 4 nights in Oct 2024

4/10 Poor

Rucha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff was very rude and did not help with necessary things. The area is good but not good facilities considering how big hotel chain this is. There wasn’t event a smart TV which is literally available in any small hotel. All in all the hotel was a disappointment
Stayed 3 nights in Oct 2024

8/10 Good

johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad, enough for a night or two
Stayed 1 night in Jul 2024