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"Nice place, perfect location and great and friendly staff " More

By a verified traveller on Fri 05 Jul 2019

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Hotel Description

3-star hotel near Palm Springs Convention Center

Downtown Palm Springs stay

Within a 15-minute walk of this Downtown Palm Springs hotel, you'll find San Jacinto Mountains and Palm Springs Art Museum. Ruddy's General Store Museum and Agua Caliente Cultural Museum are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool and a health club. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 129 guestrooms also offer free WiFi and flat-screen TVs. Egyptian cotton sheets, coffee/tea makers, and pillow menus are also available.

Standard 2 Queens Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$162* Per night/room 1 Mar. - 2 Mar.

2 Queen Non Smoking Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Non Smoking Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King Non Smoking Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard 2 Queens Non Smoking Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Palm Springs Downtown ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Palm Springs Downtown

Everyone (12) Couples (1)
2 out of 5

Overrated

Pros: Pool area is good
Cons: Nothing a bulldozer couldn’t fix
Location: Good location walking distance to main st
Friendly staff Very old hotel equivalent to a motel 6 or similar

Posted by , from alberta on 20 Feb. 2018

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Comment from Hotel Management

14 Apr. 2018 by manager

Thank you for your feedback

4 out of 5

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Jared - Night Audit

Thanks for the review!

5 out of 5
Nice place, perfect location and great and friendly staff

Posted by on 5 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Quality Inn Palm Springs Downtown Management Team

Dear Guest, Thank you so much for taking the time to let us know what you thought of our hotel. We work hard to provide an awesome stay for our guests and we are glad that we have provided this for you. We thank you for staying with us and we look forward to seeing you again soon!

5 out of 5
Great check in staff. Nice pool area. Good value. Close to downtown

Posted by on 30 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by Quality Inn Palm Springs Downtown Management Team

Dear Guest, Thank you so much for taking the time to let us know what you thought of your stay with us. We are happy to have been able to provide an excellent overall experience and look forward to seeing you again soon!

4 out of 5
After I booked my room, my husband had surgery and could not walk on his foot. So I called the hotel and requested a 1st floor room. The front desk was happy to pre-assign me to room 104. Check in is after 3pm, which is pretty standard, however, it's also well known that checking in a bit early is not unusual. I got to the front desk about 2:25, and "Aaron" point blank told me that check in is after 3. I noticed that the lobby was filling up with other guests waiting for 3pm. I mentioned that I already knew my room, and asked if it was ready. "Nope. Check in is after 3pm". So I went and sat in the parking lot with my husband, who I'd already gotten into a wheelchair. At 3pm, a line formed to check in. I waited in line, and when I finally got to the desk, a young man asked for my reservation name. I told him "Reed". Just then a lady named Lauren walked in, and he said "Well, time to go... " and extended his hand for me to shake. I clumsily shook his hand thinking he was joking. "Nice talking to you" and he left! Once Lauren got settled, she helped me, and really saved the situation. I told her just a little of my story, within earshot of Aaron, whom never looked at me again. The next morning, I saw Lauren again and complimented her on how professional she was, and also told her the whole story about how rude and dismissive Aaron was, as well as the guy who shook my hand and left. She apologized. I will return to this hotel, but am NOT happy with Aaron.

Posted by on 12 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by Don Clark - General Manager

Thank you for your review. We appreciate your feedback! We apologize about the very inconvenience upon your check-in experience. Yes, check-in is normally at 3 however, we always check people in early especially if their flight just landed, drove from out of town, medical disabilities, etc. So you should have been checked-in early no question. I do apologize for that. I will be sure to let Aaron know. I hope we see you soon, have a great day.

5 out of 5

Posted by on 25 Feb. 2019

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4 out of 5

Posted by on 5 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Lauren

Thank you for your review. We appreciate your feedback! Hope to see you again soon.

4 out of 5
Lovely visit. Very pleasant and professional staff.

Posted by , from Los Angeles on 14 Nov. 2018

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Comment from Hotel Management

15 Nov. 2018 by Anita

Thank you for staying with us we appreciate your feedback. We hope to see you soon again.

3 out of 5
Room smelled like smoke, like it use to be a smoking room at one point. Our room was suppose to be non smoking. Dirty top sheet, dirty and there was wet dirty wash cloth on shower head when we arrived. The Water in the sink had a strong order. :-( one night was enough for my 6 year old daughter and I.

Posted by on 13 Jul. 2018

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3 out of 5

Decent inexpensive hotel

Pros: Reasonable and close to everything
Cons: Breakfast
Called their reservation number and was quoted a fee I thought was high.. Went to travelocity and got a room for about one half that amount. Have been there many times when it was Comfort Inn. Free breakfast used to be my favorite part with nice offering . Now just a continental breakfast, no cooked eggs, bacon or potatoes. Seems like they have cut back. Otherwise seemed about the same. Near downtown where you can walk to many stores and restaurants. Overall a good deal but nothing fancy if trying to impress someone.

Posted by on 10 May 2018

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Comment from Hotel Management

26 May 2018 by manager

Thank you for your feedback.

About the Quality Inn Palm Springs Downtown

Location 390 S Indian Canyon Dr, Palm Springs, CA 92262

Property Features

Quality Inn Palm Springs Downtown offers its guests an outdoor pool and a health club. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Palm Springs Downtown. Free self parking is available. This 3-star Palm Springs hotel is smoke free.

  • 129 guestrooms or units
  • 3 buildings
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (5.2 km / 3.2 mi)
  • Train station: Palm Springs Station (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Palm Springs Downtown offers 129 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs with deep soaking bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 17

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Palm Springs Downtown
  • CCO Hotel Downtown Palm Springs
  • CCO Hotel Downtown
  • CCO Downtown Palm Springs
  • CCO Downtown
  • Baymont Inn Palm Springs Hotel
  • Baymont Inn Palm Springs
  • Baymont Inn Suites Palm Springs
  • Quality Palm Springs Downtown
  • Comfort Inn Palm Springs
  • Palm Springs Comfort Inn
  • CCO Hotel Suites Downtown
  • Quality Palm Springs Downtown
  • Quality Inn Palm Springs Downtown Hotel
  • Quality Inn Palm Springs Downtown Palm Springs
  • Quality Inn Palm Springs Downtown Hotel Palm Springs

You should know

  • Pool access available from 8 AM to 10 PM.
  • Alcohol isn't served at Quality Inn Palm Springs Downtown.
url importing https://www.travelocity.ca/Palm-Springs-Hotels-Quality-Inn-Palm-Springs-Downtown.h15696519-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.