Disney Hotel Santa Fe

2.0 star property
Hotel near Disney Village in Coupvray

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Photo gallery for Disney Hotel Santa Fe

Breakfast and dinner served, international cuisine
Property video
Front of property - evening/night
Garden
Standard Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Disneyland Resort Paris, Marne-la-Valle, Coupvray, Seine-et-Marne, 77700
  • Place, Disneyland® Paris
    ‪17 min walk‬
  • Place, Val d'Europe
    ‪2 min drive‬
  • Place, Val d'Europe Shopping Center
    ‪4 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪33 min drive‬

Room options

Standard Room

8.6 out of 10
Excellent
(65 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Coupvray

In entertainment district.You'll be within half a mile (1 km) of Disney Village and 2 miles (3 km) of Disneyland® Paris with a stay here. Val d'Europe and Val d'Europe Shopping Center are also within 2 miles (3 km).

What's nearby

  • Disney Village - 12 min walk - 1.0 km
  • Walt Disney Studios Park - 17 min walk - 1.5 km
  • Disneyland® Paris - 17 min walk - 1.5 km
  • Val d'Europe - 2 min drive - 2.3 km
  • Val d'Europe Shopping Center - 4 min drive - 3.0 km

Getting around

  • Marne la Vallée-Chessy Station - 15 min walk
  • Marne la Vallée-Chessy RER Station - 17 min walk
  • Paris Charles de Gaulle Airport (CDG) - 38 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Annette's Diner - ‬15 min walk
  • ‪Rainforest Café - ‬13 min walk
  • ‪Brasserie Rosalie - ‬12 min walk

About this property

Disney Hotel Santa Fe

Hotel near Disney Village in Coupvray
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle at scheduled times and a train station pick-up service are available for a fee. Early theme park entry, theme park character encounters, and a vending machine are also featured at Disney Hotel Santa Fe. Parking is available for a fee.

This Coupvray hotel is smoke free.

  • 1000 guestrooms or units
  • 4 levels
  • Built in 1992
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Disney Hotel Santa Fe offers 1000 accommodations with safes and hair dryers. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Children's games
  • Early theme park entry
  • Free area shuttle
  • Free theme park shuttle
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms
  • Theme park character encounters

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM at scheduled times
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle
  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Early theme park entry
  • Shopping
  • Theme park character encounters

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible shuttle
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Portable bathtub seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Hotel Santa Fe®
Disney's Hotel Santa Fe® Coupvray
Disney's Santa Fe®
Disney's Santa Fe® Coupvray
Disney's Santa Fe® Hotel
Disney's Hotel Santa Fe Coupvray
Disney's Hotel Santa Fe
Disney's Santa Fe Coupvray
Disney's Santa Fe
Disney's Hotel Santa Fe
Disney Hotel Santa Fe Hotel
Disney Hotel Santa Fe Coupvray
Disney Hotel Santa Fe Hotel Coupvray

Disney Hotel Santa Fe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 343 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marco Mauricio Martin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property feels dated compare to US Disney properties, but the staff is great, friendly and helpful. Food was just ok. It’s quite a walk from the parks and the shuttles can be crowded.
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Reena

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Horrific experience at check in - the lady kept cutting me off and not listening. I had some issues with my park tickets and she very rudely told me she can’t help. We moved rooms THREE times! First time stains on the bed and floor. Second time the cast member came in with us to check it was ok and she too said that it smelt very bad. Third time…. And the worst time… bed bugs! I’m so sad because I always stay on site with Disney but this time was such a huge disappointment. The staff were rolling their eyes at me and I felt like such an inconvenience to them. I appreciate it’s a budget hotel but a clean bed is all I ask for and I didn’t even get that.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay.

Had a very long hot day in the parks and was excited to get to my room and rest. Check in was quick and easy with helpful staff. Got to my room and it was clean a little warm from the hot day but I opened some windows and put the ceiling fan on which helped cool the room. Had a nice sleep in a comfy bed. Wash and showered in the morning and was back out in the parks. The hotel has great theming and the rooms are clean and comfortable.. if your staying in the parks most of your day this hotel is the perfect stop over.
Stayed 1 night in Jun 2025

8/10 Good

Ivy

Travelled with family
Liked: Cleanliness
Great asset having shuttles to and from train station and park. Great breakfast. Price is higher then I think necessary compared to other Disney park hotels it cost much more to stay at this one then in America with less amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly, very quiet room, fantastic buffet breakfast, easy route to walk to Disney parks
Stayed 3 nights in Jun 2025

4/10 Poor

xiaoming

When compared to Disney World, the lower end resorts aren't good for the prices. Stay off site. If you can afford the upper ones, good for you they are great. Be aware, this resort has no air conditioning and a tiny window that can be opened.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 3 nights in Jun 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Amenities, property conditions & facilities
They don't have A/C. Extremely disappointed for a Disney property. Looks like a motel. Food also not very good and of course very over priced.
Stayed 1 night in Jun 2025

8/10 Good

Scot

Good location, the shuttle is super fast. room was nice, but couldn't adjust AC.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Property was walkable to both parks and easy to get to from the train station. The grounds were beautiful. The hotel is just dated. A lot of the doors were extremely squeaky the amenities in the room very minimal and the rooms were quite small.
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Stayed 3 nights in May 2025

10/10 Excellent

Takashi

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Lindsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s an old run down motel. No air at all. The shower just goes between burning your skin off and freezing every couple minutes. Theming that is barely there and left over from the previous attempt to theme. Spend a little more money save some self respect and book the Cheyenne.
Stayed 1 night in Jun 2025

10/10 Excellent

MISS IMOGEN

Stayed 3 nights in May 2025

8/10 Good

Luis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed for three nights to visit Disneyland Paris, and we were very happy with this hotel. Although the décor was a bit outdated, the accommodation was very clean, and the staff were extremely friendly and helpful. The food was also very nice, but the highlight of our stay was the opportunity to meet Disney characters at the hotel. Every morning at 8:15 AM, a surprise Disney character would appear to greet the hotel guests, which was a magical experience for the children.
Stayed 3 nights in May 2025

6/10 Okay

John

Stayed 3 nights in May 2025

2/10 Terrible

Susan

Stayed 4 nights in Apr 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly on arrival and asked if they could move us to the Cheyenne and promptly delivered our luggage and took us to the park. Smooth checkin later after a full day in the park. Pleased with service at both hotels
Stayed 1 night in May 2025

4/10 Poor

Danena

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very dated. Broken tiles in bathroom. Roaches crawling on the wall. Maid carts left in the halls. Paid four night stayed 2. Not refunded any money and I also didn’t ask. Was told I probably would not have been refunded anyways. So not worth the price paid.
Stayed 4 nights in May 2025

10/10 Excellent

Francesca, Chelmsford

Liked: Cleanliness, amenities, property conditions & facilities
Really loved this hotel and cheap
Stayed 3 nights in May 2025

8/10 Good

Stephen

Travelled with family and small children
Liked: Amenities
It was basic but the rooms were clean and tidy and well maintained. Just a 15 minute walk to Disney village.
Stayed 3 nights in May 2025