Book a hotel near Paseo Herencia Shopping Mall, Palm Beach

"Beach could be cleaner .. more activities "

"Absolutely worst resort we have stayed at...my husband and I stayed at a Riu in cancun and loved it so when picking our vacation destination we made sure it had a Riu BIG MISTAKE..1st off when we checked in we were told restaurants we 1st come 1st serve you can not make a reservation...ok not a problem unless you dont stand in line for an hour before they open because they only serve food from 6pm-730pm or you can eat at the disgusting buffet which had the food backwards food that should have been hot was cold and food like fruit and salad was warm..once we head to our room bell hop tells us beach and pools and beach close at 7pm no where on their booking site is this stated who closes a vacation destination pool at 7pm? Then we paid extra to have a full ocean view we got a view of the roof,once inside we realized the AC was locked at 68 it is hot in Aruba i am a heavy girl and want to cool down after being at the beach or pool.Food was absolutely terrible the steak house was good but that's it ...very limited on restaurant the female staff was enjoyable especially Maria she was our server at the steak house but most of the males were rude my husband asked one of the bartenders to stir his drink he handed him a SMALL wooden stick when my husband replied what am i gonna do with that he very irritability took his drink and half ass stired it all liqueur sat on the bottom..I asked for an extra towel for I have a lot of hair never got it even after manager called my room twice"

"Despite wanting to have turn down services, they never did it. We asked numerous times and never received it. They left us the same towels and sheets for 6 days. We also paid for “all inclusive”, but there are caveats. Room service is extra. At the restaurants, they do not allow you to take your leftovers or dessert back with you. My room key didn’t work once to get into the gym. I even had them remake keys. After the 1st day, they just told me to ask someone that was already in there to open the door for me. When I was checking out and was expressing my displeasure and the woman at checkout didn’t seem to care. Mind you, I’m apart of a 17 person group that takes yearly vacations. I would not recommend this property."

"Everything was great 🤗"

"Pool was great, only down fall is that security didn't allow the kids to have floats that we brought. I didn't think the staff was overly friendly and for the price paid i feel like there should have been more complimentary activities for the kids. Other resorts offer much more for kids."

"The location was great. The food was good. And the staff was very helpful. Good value for the money. Everything went very smooth."