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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property
Hotel perfectly located for exploring South Mountain

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Free buffet breakfast
Exterior
Outdoor pool
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot tub
  • Parking available
  • Pool

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Chase Field
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪7 min drive‬
  • Arizona State University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(92 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(125 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

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About the area

Phoenix

South Mountain stay.Your stay at this South Mountain hotel places you within 6 miles (10 km) of Arizona State University and Phoenix Convention Center. Chase Field and PHX Arena are also within 6 miles (10 km).

What's nearby

  • Arizona Mills Mall - 5 min drive - 7.9 km
  • Chase Field - 7 min drive - 8.3 km
  • PHX Arena - 7 min drive - 9.4 km
  • Phoenix Convention Center - 7 min drive - 9.8 km
  • Arizona State University - 8 min drive - 8.7 km

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Barrio Cafe - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪La Canasta Burrito Shoppe - ‬2 min drive
  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪McDonald's - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel perfectly located for exploring South Mountain
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Phoenix hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Free daily buffet breakfast

Holiday Inn Express & Suites Phoenix - Airport North by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, 1,820 reviews
The price is CA $112
CA $126 total
includes taxes & fees
Jul 6 - Jul 7
Holiday Inn Express & Suites Phoenix - Airport North by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1131 out of 1655 reviews
Rating 8 - Good. 318 out of 1655 reviews
Rating 6 - Okay. 110 out of 1655 reviews
Rating 4 - Poor. 55 out of 1655 reviews
Rating 2 - Terrible. 41 out of 1655 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARC, HEBER CITY

Stayed 1 night in May 2025

8/10 Good

THEODORE, WASHINGTON

Stayed 1 night in Apr 2025

10/10 Excellent

Antonietta

Liked: Cleanliness, amenities, property conditions & facilities
Nice & comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would referre this property to my friends and Family, Excellent service and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tanya

Stayed 1 night in Mar 2025

4/10 Poor

Kenj

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property's positive are: location close to airport and safe neighborhood. I would find someplace else to stay. On arrival, we were given a key card to a room occupied by four high school students. Room we were assigned was broken down and gross. Furniture was dirty and worn out. Bathroom had mildew/mold surrounding fixtures. Lighting was dark and floors have a film of dirt on them. Cheap, one ply toilet paper and thin, scratchy towels. Trim is pulling apart from door and window frames. Blinds did not operate properly. TV remote did not work and no streaming. Analog dial microwave in room. NO coffee maker in room unless requested because hotel encourages you to "sip sustainably" and go to lobby for your morning coffee. Pool was closed when we were there and we had to go next door to a hotel to use their pool. Front desk staff annoyed/irritated about pool situation and did not want to provide towels to guests to take to other pool. Pass on this place and stay elsewhere.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Stayed 1 night in Mar 2025

2/10 Terrible

Miguel

Stayed 1 night in Jan 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant atmosphere. Everyone has been very courteous
Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and there was a free shuttle to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Stayed 1 night in Mar 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not very clean, and it was loud. I reported a terrible spill in the elevator, which was still there when I returned from getting food and remained in the morning. The exterior doors were dirty and loose. Additionally, both the staff and the guests were unfriendly. This was my first experience like this.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

6/10 Okay

Cory

Travelled with family
Stayed 1 night in Mar 2025

8/10 Good

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Shuttle service to and from the airport was efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Very family friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Isabel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hot tube wasn’t working and the pool was super cold (heat wasn’t working) one of the heaters in our room wasn’t working either
Stayed 1 night in Mar 2025

10/10 Excellent

Norman

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient shuttle service, close to airport. Staff is helpful and friendly. Breakfast above average.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025