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Hyatt Place Phoenix -North

3.0 star property
3-star hotel in North Mountain

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Photo gallery for Hyatt Place Phoenix -North

Exterior
Outdoor pool, sun loungers
Free daily on-the-go breakfast
Room, 1 King Bed, Accessible, Bathtub
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Metrocenter
    ‪17 min walk‬
  • Castles N' Coasters
    ‪19 min walk‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

7.2 out of 10
Good
(99 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Guest Room, Room, 2 Double Beds

7.2 out of 10
Good
(59 reviews)
  • Sleeps 6
  • 2 Double Beds

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About the area

Phoenix

North Mountain stay.Your stay at this North Mountain hotel places you within 2 miles (3 km) of Castles N' Coasters and Metrocenter. Arizona State University-West Campus and Sahuaro Ranch Park are also within 6 miles (10 km).

What's nearby

  • Metrocenter - 17 min walk - 1.5 km
  • Castles N' Coasters - 19 min walk - 1.6 km
  • Arizona State University-West Campus - 5 min drive - 6.0 km
  • Grand Canyon University - 8 min drive - 9.4 km
  • Biltmore Fashion Park - 14 min drive - 16.5 km

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Olive Garden - ‬15 min walk

About this property

Hyatt Place Phoenix -North

3-star hotel in North Mountain
Hyatt Place Phoenix -North offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Phoenix -North. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

  • 127 guestrooms or units
  • Meeting rooms
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from March 10 2025 to September 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 366 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 175 out of 1001 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, however there were only 2 towels, one cup for hot beverages. That didn't matter because the coffee maker didn't work!
Stayed 1 night in Apr 2025

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Mar 2025

8/10 Good

MARK

Stayed 2 nights in Feb 2025

4/10 Poor

Felicia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Attempted Kidnap

It was a horrible experience! Staff went in my room and took my 1 year old and then tried to convince us that he opened the door by himself! He can’t even turn the handle. Instead of apologizing they tried to place blame! First off why is anyone from staff coming into an occupied room?
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Shower and sink were clogged. Since shower was clogged it was unsanitary while showering.
Stayed 2 nights in Mar 2025

4/10 Poor

Arturo

Dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to things
Stayed 1 night in Mar 2025

8/10 Good

BERENICE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old. In need of a refresh
Stayed 1 night in Mar 2025

10/10 Excellent

noland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area near all business buildings
Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Diane

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Carpet in room was filthy. Only half the lights worked and the tub didn't drain. Lobby was clean and food was very good.
Stayed 2 nights in Mar 2025

6/10 Okay

Mike

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Mans a mans

Carpets need a makeover; pool area needs daily cleaning from bird droppings. Nice breakfast, nice people working there.
Stayed 5 nights in Feb 2025

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

In serious need of a makeover.

Two star at best. First room had horrible odor and massive stain on carpet. Second room was only slightly better. No towels in fitness center. Won’t stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Rosalva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Milchor

Disliked: Property conditions & facilities
Restaurant/Coffee shop advertised. Bar also advertised. Disappointing.
Stayed 5 nights in Feb 2025

2/10 Terrible

Trinity

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kevin

Disliked: Staff & service, amenities, property conditions & facilities
Got put in a room 5 feet from the elevator ( which dings extremely loud as it travels past every floor) so needless to say couldn’t sleep. Requested a room change immediately - front desk didn’t even check, just said no. Breakfast was also disgusting
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

Gilbert

Stayed 2 nights in Feb 2025

10/10 Excellent

Armon

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Feb 2025

4/10 Poor

Devin

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Alton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025