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Maya Vacanze Playa Alegría

Property class: 3.5
3.5-star apartment near Playa del Carmen Main Beach

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Photo gallery for Maya Vacanze Playa Alegría

Outdoor pool
Exterior
In-room dining
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Avenida 15 entre Calle 14 Bis y 16 Bis, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 King Bed

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Flat-screen TV

Deluxe Apartment, 2 Bedrooms

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room, 1 King Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen apartment, you'll find Quinta Avenida and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within half a mile (1 km).
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 5 min walk - 0.5 km
  • Mamitas Beach - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Po Thai Restaurant - ‬3 min walk
  • ‪Suerte De Churro - ‬2 min walk
  • ‪Masmasala - ‬2 min walk

About this property

Maya Vacanze Playa Alegría

3.5-star apartment near Playa del Carmen Main Beach
Maya Vacanze Playa Alegría offers its guests an outdoor pool, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Playa del Carmen apartment is smoke free.

  • 2 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Maya Vacanze Playa Alegría offers 2 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Dishwasher
  • Electric kettle
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

Property is also known as

Maya Vacanze Playa Alegría Apartment Playa del Carmen
Maya Vacanze Playa Alegría Apartment
Maya Vacanze Playa Alegría Playa del Carmen
Maya Vacanze Alegría
Maya Vacanze Alegria Carmen
Maya Vacanze Playa Alegría Apartment
Maya Vacanze Playa Alegría Playa del Carmen
Maya Vacanze Playa Alegría Apartment Playa del Carmen

Maya Vacanze Playa Alegría Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Wing na

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not clean
Stayed 1 night in Aug 2024

6/10 Okay

Darren

Check was alright. Hard to find the entrance. Everything was locked up. Shared an apartment with another family...:/
Stayed 1 night in Jun 2023

8/10 Good

Tammy

Liked: Cleanliness

Playa vacation

Great location to the central area of Playa
Stayed 23 nights in Jan 2023

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2021

2/10 Terrible

William

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Central, nice rooftop, but not much else

The room and bathroom was a bit meh, as was the crammed common area on the first floor, but it was cheap and central and was fine.
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is very well located and nice spacious rooms. The manager was very responsive and quickly fixed minor problems I had with the bulb etc. I only wish that it was told in clear terms that the living area etc is a 'common/shared' area with the other room occupant. That would have affected my decision to rent or not. However, overall great location and spacious rooms.
Stayed 4 nights in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This place is not what it says on Expedia. It’s an apartment that rents 2 rooms and all common areas are shared. The free parking can only be used by one guest, if it’s occupied you’ll have to pay street parking. The manager was not wearing a mask and
Stayed 7 nights in Dec 2020

10/10 Excellent

Lee

Liked: Cleanliness, room comfort

Great communication

Excellent communication from the Hotel
Stayed 2 nights in Oct 2020

10/10 Excellent

John

Liked: Cleanliness, room comfort
Check in was easier than expected. The
Stayed 2 nights in Sep 2020

8/10 Good

Claudia

Liked: Cleanliness, room comfort
We only stayed for a night I was hesitant at first I didn’t realize it was a hostel but after meeting with the owner I felt more at ease very clean and I felt safe
Stayed 1 night in Aug 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Hotel

The place was very nice. I really liked the decor.
Stayed 6 nights in Jan 2020

2/10 Terrible

Terry, Belize

It's a fraud ... There is no hotel ,rooms, signage. Contact person or any other aminities expected with renting a room........ From what I understand from other people that own condo units here this is and individual renting out her Condo. I was told to wait out in the street and someone would come and let me in. That never happened..... I waisted over an hour trying to resolve this and it never happened. I blame Expedia for lack of control over their listings
Stayed 1 night in Jan 2020

10/10 Excellent

Deb, New Zealand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet character apartments and friendly hosts. So close to many amenities. Would definitely stay again :)
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good, My flight was delayed quite late but they still met me at the apartment after regular hours
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Unique was it being an apartment while advertised as a hotel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great place, not a hotel

Stayed at Maya Vacanze Playa Alegria for a quick trip to Playa del Carmen. Everything about the place (location, bed, bathroom, Wi-Fi, cleanliness, pool available for guests) is fantastic. Also the price was great. This is not a hotel but rather is an apartment vacation rental within a larger building that holds other condos/offices, and you will NOT see any signs for Maya Vacanze Playa Alegria from the street. This is all fine, but our complaint was that this was not clearly communicated, and so when we arrived early to drop off our bags until we were allowed to check in, we didn't know that we needed to call someone and that there wouldn't be a front desk. This resulted in about an hour of confusion with all of our bags on our backs. For future renters, to avoid being stuck on the street not knowing where to go, call the company about 30 minutes before you arrive to the building to make sure someone meets you to check you in. But to be clear, once checked in, the place is amazing and I fully recommend it.
Stayed 3 nights in Feb 2018

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room and condo in a great location

What a lovely gem in Playa del Carmen! I booked the room and didn't even realize until I got there that I have always loved the look of this building - it's so beautiful and colorful and has tons of balconies. We booked one of the two available rooms, the one without the balcony. But the views from the many windows were great. There is currently construction going on next door and across the street, but it didn't bother us at all once we closed our door. Gave us something interesting to watch! The wifi works great, air conditioning also. Water pressure is pretty low, but that is fairly common. It was a luxury to have a king bed which we enjoyed, very comfy. The only addition in the kitchen which would have been nice would be a microwave. But we heated up our croissants in the morning in the oven, so no big deal. The host was wonderful, helpful, and available if we needed anything, which we didn't. Love the location, too. Will stay on our list of fun places to stay in town.
Stayed 1 night in Jan 2018

4/10 Poor

Pablo

Stayed 1 night in Aug 2024

6/10 Okay

SHAROLD

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
El lugar tiene buena ubicación, las instalaciones estaban limpias y la persona que nos ayudó con el ingreso fue muy amable. Sin embargo, considero importante mencionar que este lugar no es un hotel, no sé si lo menciona en la descripción y yo no lo noté, pero lo que rentas es uno de dos cuartos dentro de un departamento, por lo que las áreas de sala y comedor de las fotografías son compartidas. Tampoco hay una recepción donde te entreguen las llaves sino que debes llamar antes de tu llegada para que alguien te reciba. Mucho más parecido a un Airbnb que a un hotel, la verdad es que desconocía que plataformas como Expedia manejan este tipo de reservas, no es lo que yo estaba buscando y por lo tanto quede decepcionada.
Stayed 1 night in Aug 2022

8/10 Good

Antonio

Travelled with partner
Liked: Property conditions & facilities
Me hospede dos noches y no se realizó limpieza ni se repuso papel y jabon
Stayed 2 nights in Aug 2022

10/10 Excellent

Jesus Antonio Hernandez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto mucho el estilo de sus cuartos y la alberca es muy linda
Stayed 1 night in Oct 2021

8/10 Good

GONZALO

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

JOSE MANUEL

Disliked: Staff & service

Terrible

No fue posible contactar al anfitrión para el hospedaje ya que extravié mi celular y solo después de varias horas comencé a recibir mensajes donde el anfitrión se comporto de manera poco amigable, agregando costos por cualquier condición, de las cuales no se indican dentro de la pagina Hotels.com, Por ese anfitrión no volveré a usar Hotels,com
Stayed 2 nights in Mar 2020