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Casa Velas – Adults only

4.5-star property
Pelicanos 311 Fracc. Marina Vallarta, Puerto Vallarta, JAL 1-855-887-0424
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4.9 out of 5
Exceptional!
See all 18 Travelocity Reviews

"The service, grounds, food was excellent. I never like all inclusive hotels but this one wowed me. " More

By a verified traveller on Tue 19 Mar 2019

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Hotel Description

4.5-star beach property near Bay of Banderas

Near the airport

Your stay at this Marina Vallarta property places you within 3 miles (5 km) of Bay of Banderas and Cruise Ship Terminal. Marina Golf Club and International Convention Center are also within half a mile (1 km).

All-inclusive

This smoke-free property features a golf course, a full-service spa, and a restaurant. Take the free beach shuttle and relax with free beach cabanas and sun loungers. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a beach shuttle.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and premium bedding, the 80 guestrooms offer thoughtful touches like free minibar items and espresso makers. Plasma TVs come with cable channels, and other amenities include free WiFi and iPod docks.

Master Suite Plus

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$1,026* Per night/room 16 Jul. - 17 Jul.

Grand Class Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Wellness Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Grand Class Plus

Bed Count 1 King Bed Maximum Occupancy 3 Max

Casa Velas – Adults only ratings based on 18 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casa Velas – Adults only

Everyone (1) Couples (1)
5 out of 5
The service, grounds, food was excellent. I never like all inclusive hotels but this one wowed me.

Posted by on 19 Mar. 2019

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Comment from Hotel Management

20 Mar. 2019 by Guest Service

Thank you for taking a few moments to share your satisfaction on your vacation experience at Casa Velas. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.

5 out of 5

Best boutique hotel experience

Pros: Staff, food, rooms, quality
Cons: Nothing
Location: Near Marina district. Lots to do around but we do not like to leave the resort, only walk on the beach and retunr
We have been coming to CasaVelas for over 10 years and will keep coming back. The service and food and rooms are exceptional. We love the beach club. Everything here is 5 star plus. Some of the staff is like family after many years and we are happy to see them each return trip. This is one of my favorite resorts to come and relax, get pampered and enjoy the best food possible. I cannot say enough great things about CasaVelas and the wonderful staff!!!!

Posted by , from Ssan Diego on 28 Dec. 2016

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Comment from Hotel Management

31 Dec. 2016 by Guest Service

Ms. Shari, we appreciate your kind words. And thank you for your faithfulness over the years. We enjoy providing you memorable vacations in our hotel and beach club. On behalf of the entire Casa Velas team, we send you our best wishes and wait for you with open arms on your next trip to Puerto Vallarta. It will be a pleasure to serve and pamper you with our exceptional service and cuisine. Happy New Year.

5 out of 5

One of the best resorts I've ever been

Location: It is near the airport and far from downtown Puerto Vallarta (around 20 minutes by taxi). Not for people who are looking for noise and parties.
Everything is perfect there, I will be back soon. It is for people who are looking for a quiet time, great service, amazing food.

Posted by , from Los Angeles on 23 Mar. 2015

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Comment from Hotel Management

10 Jul. 2015 by General Manager

What a delight to learn Casa Velas is "one of the best resorts" you have ever visited. Our all-adults luxurious paradise strives for perfection when catering for the needs of our valued guests. The great service, amazing food and relaxing atmosphere will remain in store for your next visit.

5 out of 5

The service was great, and the property is beautiful.

This is a wonderful hotel at a great value during the slow season.

Posted by on 27 Sep. 2012

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5 out of 5

Fabulous...

Pros: Free breakfast, Quiet
On our honeymoon! Got first class treatment and had an exceptional time. Extremely high security our last day as the president of Mexico and Guatemala were due to arrive the next day for some summit. Anyway, neat spot!

Posted by , from Anaheim, CA, USA on 2 May 2012

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5 out of 5

Where EVERYONE is Special & Treated like Royalty...

Pros: Quiet, best service anywhere, best food in all of pv, many unique qualities
Cons: you never want to leave, you will be pampered beyond belief
So I returned, Jan 2-6, 2012 and once again it was par excellence. I was at my home away from home. I travel to Puerto Vallarta 3-5 times a year and my favorite place is Casa Velas. The food at Emiliano Restaurant and Private beach Club incredible, the accomodations fantastic and the service and amenities just out of this world. This is a place where Everyone is SPECIAL and all are treated like Royalty....You become a part of a family, a pampering home away from home place you wish to return to and share with everyone you know. This is the place, the ultimate experience, spa, golf, food, drinks, service, atmosphere, ambiance...Simply the Best of the Best!!! There is nothing more you could desire...Once you go here you will return over and over and over...

Posted by , from Lake Chapala Jalisco Mexico on 30 Jan. 2012

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4 out of 5

Relaxation Station

Pros: Quiet, beach club is truly private
Cons: No free Internet
Casa Velas is a great place for a short retreat of relaxation. The food in the restaurant is good, however, dont be in a hurry. They are slower than even typical Mexican time! It is not unusual for a meal to take 2 hours, even breakfast. The service was impeccable everywhere in the hotel escpecially the valet, the pool bar, room service the beach club...I will say the housekeeping service left room for improvement. There was no beach bag or robes and they had to be requested. They did not clean at typical times. The rooms are a bit old, but no worse than most mexico properties to which I have been. Becasue it is outdated the Grand Class Suite with Jacuzzi and plunge pool was set up unusual. They should re-work the floor plan...no need for a kitchen and the bath room is large but laid out silly. All said- We will definitely go back to Casa Velas.

Posted by , from Houston, TX, USA on 9 Dec. 2011

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5 out of 5

Casa Velas: A Heavenly Spot

For discriminating couples looking for a quiet get-a-way with great food and marvelous hospitality, Casa Velas is a great choice. This all inclusive, adults only boutique hotel will be a destination for us for future winter escapes. Though it is not beach front, the hotel provides shuttle service to their private beach club just a mile or so away. Dininig priviledges for guests include all four properties in the Velas Vallarta group. We enjoyed the sushi and tempura at the beach club and had one lunch at the Velas Vallarta but considered our menus at the Casa Velas to be far and away the best. No buffets, the menus offered a wide selection of wonderfully prepared and presented dishes. Wines were well selected and bars were stocked with premium liquors. Service is impeccable.

Posted by on 30 Jan. 2010

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5 out of 5

Newly discovered paradise!!!

We were not sure what to expect in Puerto Vallarta, but this hotel made us want to go back! The rooms were spacious and clean with great air conditioning ;it was very hot and humid. The staff were very friendly, professional, and spoke English. There was only one restaurant on the premises, and 24-hour room service. The food in the restaurant was delicious, not one complaint. Everyone did their best to make us happy there. We could take a 5 minute shuttle ride to the beach, and the pool at the beach club was absolutely beautiful! This hotel is perfect for romance, rest and relaxation. They deliver cold bottles of water wherever you go, and room service is extremely efficient. We did not play golf, but the course was beautiful and well-kept. This hotel is definitely like paradise, with pristine blue pools, lots of comfortable seating and cabanas, and beautiful trees and flowers. We loved it!

Posted by on 29 Jul. 2009

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5 out of 5

The best for honeymooners!

My husband and I chose this place for our honeymoon destination and we couldn't have chosen a better resort. The staff was very helpful and friendly and accomodated to our every desire. They offer room service at night and would cook us things that weren't even on the menu! The location is great, about $10 US dollars to ride downtown and there are 3 other hotels that you also have access to when you stay here that are very close. One has its own private beach that you can have lunch at. I highly recommend this place! One thing i will say is that the adults only claim is questionable. There was a couple there when we stayed that had a newborn with them. But still a great place to stay!

Posted by on 23 Jul. 2009

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About the Casa Velas – Adults only

Location Pelicanos 311 Fracc. Marina Vallarta, Puerto Vallarta, JAL 48354

All-inclusive Details

  • Golf - equipment rental included
  • Yoga classes/lessons included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Airport transfers not included
  • Additional gratuities accepted
  • Fitness facilities included
  • All food and beverages included
  • All available beverages included
  • Minibar (all beverages included)
  • Use of golf cart not included
  • All onsite activities, and facilities and equipment included
  • Golf included

Property Features

Casa Velas – Adults only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Enjoy a summer holiday at Casa Velas – Adults only, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, a health club, and a spa tub. You'll have access to the outdoor pool at a partner property. Self parking is free. This 4.5-star Puerto Vallarta property is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 3663 sq ft of conference space
  • 340 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (2.4 km / 1.5 mi)
  • Property shuttles: Free airport drop-off and beach shuttle
  • Parking: Free self parking

Room Amenities

Casa Velas – Adults only offers 80 accommodations with iPod docking stations and free minibar items. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Emiliano - Overlooking the golf course and pool, this restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Spa Services

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available from 7:00 AM to 7:00 PM. Fees may apply. Contact the property in advance to make arrangements.

This property enforces a strict dress code in the restaurants.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered from 7:00 AM to 7:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Casa Velas – Adults only

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays 24 hours

Hotel Names

  • Casa Velas Luxury Boutique All Inclusive Puerto Vallarta
  • Casa Velas Luxury Boutique All Inclusive
  • Casa Velas Luxury Boutique Puerto Vallarta
  • Casa Velas Luxury Boutique
  • Casa Velas Luxury All Inclusive Boutique for Adults Only
  • Casa Velas Luxury Boutique for Adults Only All Inclusive
  • Casa Velas Luxury Boutique All Inclusive All-inclusive property
  • Casa Velas – Inclusive
  • Casa Velas – Adults only Puerto Vallarta
  • Casa Velas – Adults only All-inclusive property
  • Casa Velas Luxury Boutique for Adults Only All Inclusive
  • Casa Velas – Adults only All-inclusive property Puerto Vallarta

You should know

  • Casa Velas – Adults only offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.