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Hôtel Maison Du Général

2.0 star property
Hotel near Château Frontenac in Québec City

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Photo gallery for Hôtel Maison Du Général

Front of property
Restaurant
Staircase
Desk, iron/ironing board, free WiFi, bed sheets
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
72, rue Saint-Louis, Québec City, QC, G1R 4M6
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪5 min walk‬
  • Place, Quartier Petit Champlain
    ‪5 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

7.0 out of 10
Good
(36 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Québec City

City center stay.Within a 15-minute walk of this Old Quebec hotel, you'll find Château Frontenac and Quebec City Town Hall. Terrasse Dufferin Slides and Porte St. Louis are also within half a mile (1 km).

What's nearby

  • Citadel of Quebec - 3 min walk - 0.3 km
  • Grande Allée - 3 min walk - 0.3 km
  • Quebec City Town Hall - 5 min walk - 0.5 km
  • Château Frontenac - 5 min walk - 0.5 km
  • Quartier Petit Champlain - 5 min walk - 0.5 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 27 min drive

Restaurants

  • ‪1608 - ‬4 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪La Bûche - ‬1 min walk
  • ‪Restaurant 1640 - ‬5 min walk
  • ‪Bistro Le Sam - ‬4 min walk

About this property

Hôtel Maison Du Général

Hotel near Château Frontenac in Québec City
There's a restaurant on site. Public spaces have free WiFi.

This Québec City hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • No smoking on site
  • Dining venue
Hôtel Maison Du Général offers 11 air-conditioned accommodations with coffee/tea makers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 8.50 for adults and CAD 8.50 for children
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8.5 for adults and CAD 8.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2023-09-30, 043024

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hôtel Maison Du Général.

Property is also known as

Maison Général Hotel
Maison Général Hotel Quebec
Maison Général Quebec
Hôtel Maison Général Quebec
Hôtel Maison Général
Maison Général
Hôtel Maison Du Général Hotel
Hôtel Maison Du Général Québec City
Hôtel Maison Du Général Hotel Québec City

Hôtel Maison Du Général Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 147 out of 524 reviews
Rating 8 - Good. 185 out of 524 reviews
Rating 6 - Okay. 113 out of 524 reviews
Rating 4 - Poor. 50 out of 524 reviews
Rating 2 - Terrible. 29 out of 524 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unit three was just horrible. The floors were all coming loose. the flooring was all peeling The bed was horrible just like it was ready to fall apart the shower was never clean. There was black mould everywhere in it. The entry door wasn’t shutting properly. When you open it, wake everybody up,And emergency door would hardly open right
Stayed 2 nights in Oct 2025

8/10 Good

Marlene

Travelled with partner
Liked: Amenities
Nice quaint room. 3rd floor room was a great size- a challenge getting suitcases up 47 steep steps but we did it!! Dead annual flowers could have been replaced with some fall mums & pumpkins like alot of properties did.
Stayed 2 nights in Oct 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good proximity to all the main sites in Quebec City. Room was small but comfortable. There was only one very small soap in the room, the soap dispenser in the shower/tub was empty, 2 bath towels, 2 face cloths, and 1 hand towel for 2 people on a 3 night stay and no available ironing board and iron as stated in the online amenities. There was no maid service during the entire stay which is not totally necessary for a short stay The breakfast included at a nearby restaurant was very good. Several choices and very sufficient.
Stayed 3 nights in Oct 2025

8/10 Good

Clarice Iden, Banff

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cozy room and friendly staff.
Stayed 2 nights in Oct 2025

4/10 Poor

Joseph

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was no one at the hotel in the morning so we needed to search for a place to store our luggage until we could check in. Our Room (No. 6) on the 3rd floor was very warm and the AC unit did NOT work, which we immediately reported. It was never repaired so we needed to sleep with the window access to the fire escape fully opened.
Stayed 1 night in Sep 2025

8/10 Good

Frances

Stayed 1 night in Oct 2025

6/10 Okay

Kwok Tung rhonda

No house keeping service for 4 days 3 nights . No hotel check in counter duty except 4 pm to 9 pm thanks
Stayed 3 nights in Sep 2025

10/10 Excellent

Edson

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Travelled with family
There’s no attendant available until 12 noon.
Stayed 2 nights in Sep 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent cozy European feel as expected! The door was damaged and so the deadbolt wouldn't latch properly, but otherwise everything was good!
Stayed 3 nights in Sep 2025

8/10 Good

TAK-ON, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Sep 2025

8/10 Good

Adriana

Liked: Cleanliness
Perfect area, quiet at night, very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Fran

Travelled with partner
Liked: Cleanliness, amenities
So close to restaurant and shopping.
Stayed 1 night in Aug 2025

8/10 Good

john, toronto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast .
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Merlene

Stayed 4 nights in Sep 2025

6/10 Okay

William A

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom tiles need some cleaning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leanne and David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely restored building. We had the classic room which had plenty of room and nicely located on main floor. Very comfortable space and bed. Only thing I would add is bath mat for inside tub. It was slippery and I already had a recent fall so was very cautious in shower. Location was great. Parkade was less than a block away and not overpriced. Many many restaurant choices close by for supper but really appreciated the breakfast included next door at Sagamite. Highly recommend!
Stayed 2 nights in Sep 2025

8/10 Good

ron

Travelled with partner
Great location & good breakfast at wonderful restaurant! Quebecoi atmosphere is so relaxing! Be aware no elevator so could be an issue for some unless you request first floor!👍🌞
Stayed 7 nights in Sep 2025

6/10 Okay

Beverly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was in a great location to walk around old Town. Beware there are No elevators, you have to carry your luggage up spiral stairs. The room could have been cleaned better, bathroom toilet had a black ring in it, cabinet was dirty inside, floor was dirty. There is No service if you need anything, there’s a sign posted at the front desk about it. Staff is gone at night. It’s an old and scary Hotel, is it haunted?? Go in with an opened mind. But would not recommend, . Too much money for what your getting, and we stay in descent hotels , this was closest we could find for under $300 a night with a good location
Stayed 1 night in Sep 2025

8/10 Good

Louise

Stayed 1 night in Sep 2025

2/10 Terrible

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great restaurants
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 2 nights in Sep 2025

6/10 Okay

Traci

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The email confirmation received from Expedia indicated: Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door). we walked to the address identified, which there was no # 3 on that street only to then try to just go to the hotel where there was someone at the desk. the address provided was NO WHERE close to being next door, and we wasted about an hour trying to locate the check in location.
Stayed 1 night in Aug 2025

6/10 Okay

bente

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025