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Hôtel Maison Du Général

2.0 star property
Hotel near Château Frontenac in Québec City

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Photo gallery for Hôtel Maison Du Général

Desk, iron/ironing board, free WiFi, bed sheets
Television
40-inch TV with cable channels
Restaurant
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
72, rue Saint-Louis, Québec City, QC, G1R 4M6
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪5 min walk‬
  • Place, Quebec Cruise Terminal
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

7.0 out of 10
Good
(35 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Québec City

City center stay.Within a 10-minute walk of this Old Quebec hotel, you'll find Grande Allée and Château Frontenac. Terrasse Dufferin Slides and Porte St. Louis are also within half a mile (1 km).

What's nearby

  • Quebec City Town Hall - 5 min walk - 0.5 km
  • Château Frontenac - 5 min walk - 0.5 km
  • Quartier Petit Champlain - 5 min walk - 0.5 km
  • Quebec City Convention Center - 7 min walk - 0.6 km
  • Quebec Cruise Terminal - 12 min walk - 1.0 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪La Bûche - ‬1 min walk
  • ‪Restaurant 1640 - ‬5 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪1608 - ‬4 min walk
  • ‪Bistro Le Sam - ‬4 min walk

About this property

Hôtel Maison Du Général

Hotel near Château Frontenac in Québec City
There's a restaurant on site. Public spaces have free WiFi.

This Québec City hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • No smoking on site
  • Dining venue
Hôtel Maison Du Général offers 11 air-conditioned accommodations with coffee/tea makers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Hotel Louisbourg

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
3.4 out of 5, 594 reviews
The price is CA $135
CA $161 total
includes taxes & fees
Oct 16 - Oct 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 8.50 for adults and CAD 8.50 for children
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8.5 for adults and CAD 8.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2023-09-30, 043024

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hôtel Maison Du Général.

Property is also known as

Maison Général Hotel
Maison Général Hotel Quebec
Maison Général Quebec
Hôtel Maison Général Quebec
Hôtel Maison Général
Maison Général
Hôtel Maison Du Général Hotel
Hôtel Maison Du Général Québec City
Hôtel Maison Du Général Hotel Québec City

Hôtel Maison Du Général Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 142 out of 500 reviews
Rating 8 - Good. 176 out of 500 reviews
Rating 6 - Okay. 105 out of 500 reviews
Rating 4 - Poor. 49 out of 500 reviews
Rating 2 - Terrible. 28 out of 500 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was no one at the hotel in the morning so we needed to search for a place to store our luggage until we could check in. Our Room (No. 6) on the 3rd floor was very warm and the AC unit did NOT work, which we immediately reported. It was never repaired so we needed to sleep with the window access to the fire escape fully opened.
Stayed 1 night in Sep 2025

6/10 Okay

Julien

Liked: Cleanliness, staff & service
Ac not working, very small and bed frame broken. Other than that location is amazing. You are paying for the location, not for the luxury of this place.
Stayed 1 night in Jul 2025

8/10 Good

Chen Sing

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Paul, ottawa

Liked: Amenities
This hotel nicely captures the essence of "le Vieux Québec". Not only for its wonderful location, but also because of its style: very old interior, spiral staircase and overall humble appearance. My room was on the top floor, very small, no waste of room. One caveat: the hot water took a long time to come out of the shower!
Stayed 2 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect for us

Location and morning breakfast at restaurant next door EXCELLENT room first floor front so street noise registration desk and other guests at front door expected noise. Each room would be different. Nice to have two big windows on street bldg 72
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
C’était notre deuxième fois, et cette fois nous étions déçus: personne à l’accueil à notre arrivée (14 h), au départ à 11 h, personne également. Une chance que j’avais demandé le code d’accès pour la porte principale car la clef ne fonctionnait pas.
Stayed 3 nights in Jun 2025

6/10 Okay

John

Liked: Staff & service
The location was great. The bed and pillows were comfortable. The shower (while small) had good pressure and temperature. Shampoo and soap provided. Windows and fresh air were great on the top floor facing the street. Clean. But basic. Access to service hours was difficult. The TV did not work. The fridge has not been cleaned. Unfortunately the free breakfast provided at restaurant next door was not good. One person working the entire floor and one cook. Took well over 1.5 hours to get food. The server was doing his best but overwhelmed. Otherwise a nice visit.
Stayed 2 nights in May 2025

6/10 Okay

Denise Ann

Travelled with group
Close to everything in old Quebec. Restaurant for breakfast right next door. No elevator but we knew that in advance. Unfortunately the air conditioning in our room was not working and it was very hot and humid, and the tv didn’t work. After one night we were relocated to Hotel Louisbourg, their sister hotel just a couple of doors down as the Maison General did not have any other rooms. So glad our a/c wasn't working at General! Our new room was much nicer although more stairs than the other. Great a/c, beds, and washroom. Looked out over Rue Saint Louis. We would recommend Hotel Louisbourgh over Hotel Maison Du General. Thanks to Edwich, at the General, for trying to fix our air and tv.
Stayed 3 nights in Jun 2025

8/10 Good

Eamon

Stayed 2 nights in Jun 2025

4/10 Poor

Lorelei

Travelled with partner
Disliked: Cleanliness
Too small room not possible for two people to walk around the room only 1 way.
Stayed 2 nights in May 2025

8/10 Good

Andrew, Charlotte

Travelled with partner
Liked: Amenities
Fantastic location in old town. Quaint room, but room had 2 beds which essentially filled the room. Beds were comfortable. Bathroom sink didn’t drain- we told the front desk and they said they’d have someone look at it, but never fixed. Parking was challenging
Stayed 2 nights in Feb 2025

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Door closure a hefty problem.

There is no elevator & stairs are fairly steep but nothing like Holland. The rooms are very small but clean. No one at the hotel desk on the weekend and the outer lock could use some graphite. The closure on the room door is set on high and it was very difficult to open and close. As a senior I had to really put my shoulder into it and only got it open enough to squeeze my body through sideways, getting out of the room presented another challenge. The breakfast provided was delicious. All in all, except for the hefty door closure which may have trapped me in the room, it was a good experience but not really for 2 people in a room.
Stayed 2 nights in May 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs were unexpected. We arrived late and were given a room on the top floor. As older people, we had to go up 3 flights of stairs with suitcases. Then every day up and down the stairs was difficult. The room was comfortable, the beds were jammed in and not much space to move around the room — not really a 4-star.
Stayed 3 nights in Feb 2025

6/10 Okay

Jean

Travelled with family
Disliked: Staff & service
Small rooms great for being clise to verything the only plus.
Stayed 2 nights in Feb 2025

8/10 Good

adassi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Deelven

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Great location poor service

The room was not clean lot of dirt everywhere the bed sheet had trace of blood the towel was not sufficient and the coffee was not even replenished
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime, Long Island City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the City! Right next to the train station! Wish it had a charging station for EV’s but nonetheless, a gem!
Stayed 1 night in Dec 2024

8/10 Good

dominic

Stayed 1 night in Dec 2024

10/10 Excellent

Melina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keys didn’t work very well for the front door and room but everything was beautiful! Loved the room and the area. Would love to go back :)
Stayed 1 night in Dec 2024

6/10 Okay

Marcio Gomes

Travelled with family
Disliked: Property conditions & facilities
We didn’t had breakfast on our last day, the restaurant was closed, it was 25 December 2024.
Stayed 2 nights in Dec 2024

6/10 Okay

Jeanlouis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ivy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is an amazing location!
Stayed 1 night in Dec 2024

4/10 Poor

Clara

Disliked: Cleanliness, staff & service, property conditions & facilities
Toallas, sábanas y doubets percudidos, aseo muy deficiente. No hay servicio de atención al cliente edificio queda solo. Sin desayuno.
Stayed 2 nights in Dec 2024

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price!
Stayed 2 nights in Dec 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not in front of the hotel so you will have to walk to the parking garage which is a 6 minute walk to and from as well as a $12 CAD a day fee.
Stayed 1 night in Dec 2024