Pillo Rooms Serviced Apartments- Salford offers its guests multilingual staff and laundry facilities. Public spaces have free WiFi. Free self parking is available.
Really lovely property, clean and modern. Parking was on roadside which was okay but had expected private parking.
Contact with Pillo before travel was excellent but unable to speak to anyone during stay which was limited to voicemail with no follow-up.
However on my return Pillo were very helpful and apologetic. Would love to stay there again.
Booked with hotel.com never received the location for the key when trying ti get hold of someone no one to get hold of the number they provided goes to voice mail
In the process of getting a refund
Will use them again
When we reached it was a bit of a nightmare, we saw piss on the toilet seats and the property had just been cleaned. We contacted the operator they said someone would come over and clean it. No one came for the 3 days we stayed over. We were told there would be cleaning products there was nothing besides liquid and a sponge, how can you wipe down the worktops after using them. Luckily I brought my own antibacterial wipes on the safe side. The property is quite old with a lot of old bad and broken furniture which needs replacing especially the beds the springs have come off. The kitchen area, and heating were good but could do we renovation. The TV is outdated and pots and pans I would not use as they are very old, dirty and rusty, luckily I brought my own.
Overall the rooms and furnitures need to be renovated.
Stayed in room 2A. It was OK for 3 nights but i wouldn't want to stay there l longer.
Pros:
- Clean
- Kitchen well equipped so can cook own food
- Bedroom and living room big
- Close to anchorage tram stop and buses for access to manchester.
- Wifi was excellent
- Comfortable beds
Cons:
- Heater is difficult to adjust. Room was either boiling or freezing.
- Bathroom was freezing. Floor was even colder.
- Shower head was crap and provided poor flow
- Hot water stops working after 5 ninutes or so. Very annoying when it happens in the shower.
- Bathroom tap has to be wound completely forward and backward to turn water on and off. Very irritating.
- With the sofa bed out, the glass table blocks access to the bathroom. We hit our legs on this a few times and it hurt like hell.
-TV arial doesnt work. Only youtube app worked on TV.
Overall, its OK but unless it was the only cheap room in manchester I probably wouldn't stay again. However if these defects are addressed it would make the place much better and I would stay again.
The sofa bed was damaged and couldn't be used, so had to sleep on the thin mattress on the floor. The next day, I contacted the Pillo Rooms and they provided a proper mattress, and the sofa was to be replaced at a later date. An uncomfortable first night, but they did react quickly the next day. The offer of a refund for the first night, however, did not materialise!
Stayed here before and back there now .
My only grips are the heating. Itâs like the system at work but seems stuck on 16 so itâs cold and you only get two bath towels regardless of how long you stay, you are expected to wash them and no tea towels even though no dishwasher.
Rather disappointing. Lots of space in this apartment style hotel but fittings were basic and everything rather 'tired'. Online check-in a real trial and rather pointless.
Not much in the immediate area although only a 10 minute walk to Salford quays.
Take care with security. My motorcycle was stolen 5 minutes after I arrived while checking in. Owners very unhelpful re. CCTV....
I know the theft wasn't the hotel's fault - just advising care in the surrounding area.
I tried contacting the compant when we got the the apartment because we couldnt find the tv remote anywhere. Was then told thay they only work monday to friday and i checked in on a friday and left on the sunday sohad to just sit in silence the whole time because they cant be bothered replying on weekends. The was also a few damages to the property when we entered and there was also a missing utensil which we took note of and took pictures of every inch of the property so they cant say he had done it.
La experiencia en pillo rooms fue nefasta. El apartamento de 4 adultos no era de 4, el sofĂĄ era enano y colchĂłn super fino, habia mucho ruido dentro, como de ventilaciĂłn, la tapa del vater estaba rota y habia humedades. PedĂ un reembolso aportando pruebas y el alojamiento me negĂł todo
Basic and very tired. The light shade hadnât been dusted in a long time! The bed was ok but not the comfiest. Could definitely benefit from touching up old paintwork and given a good clean. Ok for what we were looking for but wouldnât book again.