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Alexis Park Hotel

2.0 star property
Hotel near Moscone Convention Center in San Francisco

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Photo gallery for Alexis Park Hotel

Exterior
Reception
Exterior
Standard Double Room, 2 Double Beds
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
825 Polk Street, San Francisco, CA, 94109
  • Moscone Convention Center
    ‪3 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • Oracle Park
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Francisco

City center stay.Your stay at this Downtown San Francisco hotel places you within 3 miles (5 km) of Lombard Street and Moscone Convention Center. Oracle Park and Pier 39 are also within 3 miles (5 km).

What's nearby

  • Bill Graham Civic Auditorium - 11 min walk - 1.0 km
  • Union Square - 13 min walk - 1.1 km
  • Moscone Convention Center - 3 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.2 km
  • Oracle Park - 4 min drive - 2.9 km

Getting around

  • San Francisco Station - 4 min drive
  • California St & Polk St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Great American Music Hall - ‬1 min walk
  • ‪Sai Jai Thai Restaurant - ‬3 min walk
  • ‪Hai Ky Mi Gia - ‬2 min walk
  • ‪Brenda's French Soul Food - ‬2 min walk
  • ‪Pho 2000 - ‬3 min walk

About this property

Alexis Park Hotel

Hotel near Moscone Convention Center in San Francisco
As a guest of Alexis Park Hotel, you'll find tour/ticket assistance, express check-out, and a front-desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Languages

English

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Reception

Embassy Hotel

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  • Parking available
  • Business services
  • Housekeeping
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The price is CA $116
CA $136 total
includes taxes & fees
Jun 7 - Jun 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Alexis Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 256 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Perales

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy Limpio y estacionamiento incluido en el precio, aunque hay pocos puestos para parquear.
Stayed 4 nights in Feb 2025

8/10 Good

Zaire K.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was great!
Stayed 3 nights in Feb 2025

2/10 Terrible

Merari

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how unsafe we felt during our stay at Hotel Alexis Park. Just steps from the hotel, there is an abandoned building that has become a haven for graffiti and homeless individuals, many of whom appeared to be using drugs. We experienced two attempted break-ins on our vehicle, and we have video evidence to prove it. The environment was so alarming that we decided to leave the very next day for a safer location. To make matters worse, when we approached the manager about our concerns and requested a refund for the nights we didn’t stay due to safety reasons, he flatly refused. This place is not suitable for families, especially with underage daughters. I will be reporting this situation as it is completely unacceptable. Do yourself a favor and avoid Hotel Alexis Park
Stayed 3 nights in Feb 2025

2/10 Terrible

Engy

Stayed 3 nights in Feb 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Its not to far....and its Safe
Stayed 1 night in Feb 2025

4/10 Poor

Rebecca

Stayed 1 night in Feb 2025

10/10 Excellent

cole

Stayed 1 night in Feb 2025

8/10 Good

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite convenient, 5 min walk from the city hall. Clean room.
Stayed 4 nights in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Vinerte

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Melanie

The neighborhood was scary and they stole my deposit.
Stayed 1 night in Dec 2024

6/10 Okay

Chao

Travelled with family
Liked: Staff & service
No microwave oven and coffee maker
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

6/10 Okay

toan

Stayed 2 nights in Jul 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Inn.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alexis Park Hotel was a really good place for the price. The rooms were clean and the beds were comfortable. The hotel grounds were clean and well kept. The only issue was outside of the property it was dirty and had a lot of homeless people. The reason I have them 5 stars is because the hotel owner can't control the homelessness. That job is supposed to be done by the city and they are doing a terrible job. SF homelessness is getting out of control. Overall our hotel stay was great and very close to where we needed to be. Another great benefit was parking was free!
Stayed 3 nights in Oct 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, room comfort

Very nice shower

The shower is amazing with jets and the rooms are very spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Filadelfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean place

Vey céntrico evethig is around affordable prices
Stayed 2 nights in Oct 2024

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jermel

Travelled with family, Travelled with group
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Fedor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am lowering the rating of this hotel because upon check-in they ask for a credit card and make a copy of it on a Xerox machine on both sides, which I consider unacceptable and safe, anyone who receives this sheet will be able to use the card (all data including CVV remains on the copy). If suddenly from my card *1523 they start withdrawing money that I did not make, I will immediately remember the actions of the hotel staff. The hotel itself is located not so far from the center, but there are a lot of homeless people on the streets, although this is more likely a problem not only for the hotel. There is free parking on the territory, but there may not be enough parking spaces. The room itself is clean, expectations met.
Stayed 1 night in Sep 2024

2/10 Terrible

Byron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad stay

The only good thing I have to say about this place is the parking, which was still not that great! The house keepers were very invasive, in early morning before check out a house keeper peaked through our window to see if we were in there. Then one of the other guest had a house keeper open their room while they were in there without permission asked! I sleep on my left side and when I woke up from one night of sleeping in that bed I broke out with acne on that side of my face. I decided not to even use the shower bc there was mold in it. The receptionist was rude and impatient and he seemed annoyed to even be helping. The area surrounding is definitely not the safest. Bc of that we were worried about having a safe night sleep. Overall it was the opposite of clean and both the homeless and workers were not making us feel welcomed. We are travelers on a budget and this is the worse place we’ve ever been to!!
Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024