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Alexis Park Hotel

2.0 star property
Hotel near Moscone Convention Center in San Francisco

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Photo gallery for Alexis Park Hotel

Relax in a stylish room with a comfortable bed, desk, and flat-screen TV.
Alexis Parker building features a modern architectural design with a combination of brick and glass elements.
Stroll through the hotel's corridor, lined with a checkered floor pattern, and access the balcony with a metal railing.
Check-in at our welcoming lobby, featuring a reception desk with a computer, printer, and telephone.
Stroll through the hotel's corridor, lined with doors and offering a view of the street below from the balcony.

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
825 Polk Street, San Francisco, CA, 94109
  • Union Square
    ‪13 min walk‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.2 out of 10
Good
(29 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(28 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Francisco

City center stay.Your stay at this Downtown San Francisco hotel places you within 3 miles (5 km) of Lombard Street and Moscone Convention Center. Oracle Park and Presidio of San Francisco are also within 3 miles (5 km).

What's nearby

  • Bill Graham Civic Auditorium - 11 min walk - 1.0 km
  • Union Square - 13 min walk - 1.1 km
  • Moscone Convention Center - 3 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.2 km
  • Pier 39 - 5 min drive - 3.3 km

Getting around

  • San Francisco Station - 4 min drive
  • California St & Polk St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Great American Music Hall - ‬1 min walk
  • ‪Sai Jai Thai Restaurant - ‬3 min walk
  • ‪Hai Ky Mi Gia - ‬2 min walk
  • ‪Brenda's French Soul Food - ‬2 min walk
  • ‪Pho 2000 - ‬3 min walk

About this property

Alexis Park Hotel

Hotel near Moscone Convention Center in San Francisco
As a guest of Alexis Park Hotel, you'll find tour/ticket assistance, express check-out, and a front-desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Alexis Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 262 out of 1010 reviews
Rating 8 - Good. 367 out of 1010 reviews
Rating 6 - Okay. 168 out of 1010 reviews
Rating 4 - Poor. 89 out of 1010 reviews
Rating 2 - Terrible. 124 out of 1010 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kiayana

Easy to check in. Free parking is a plus. Nice bathroom though some stains at bottom of tub but great shower service. Comfortable bed. Clean room.
Stayed 1 night in Apr 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new mayor of San Francisco seemed to have cleaned up some of the homeless encampments in the area so it's easier to navigate the sidewalks. The room itself is still immaculate so I don't really have complaints.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crazy location- But the staff & hotel were Fine

The hotel was clean, the beds comfortable, the staff great, but outside across the street was a lot of drug activity. Still, this is a good hotel and I will stay there again in the future.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, clean room, rough area but overall great.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus, Reseda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It convenient and not to far from the strip.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith, San Bernardino

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was close to everything
Stayed 2 nights in Mar 2025

4/10 Poor

donald

Travelled with partner
The owner had a very bad attitude.Place was clean.Location was not good as it’s right in a very bad neighborhood.People doing crack on the stairs going to our room.Would not recommend this place.
Stayed 3 nights in Mar 2025

2/10 Terrible

Francis

Disliked: Cleanliness
They are not honest about the deposit, they charged me $150 while the quality of the hotel and the original price per night is 100, but they denied to refund my deposit, while I asked them about my deposit refund they told me that they have made a refund so it is on hold by the bank, then I called the bank on rightway,the bank said that their is no money deposited by them. Then they told me that they are waiting for the owner to check if there is no demage in the room. How this is possible while I left the room one day ago? and there was no demage.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ann

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We checked in Friday for 2 nights. At 3 O'Clock on Saturday, Housekeeping knocked and ooened the door. Asked if we were staying and when we answered, YES, She said "You have to pay!" A few minutes later the front desk called and questioned whether or not He had checked Us in for 1 night or 2! It was inconvenient to be interrupted. There is also NO in room microwave, fridge or coffee maker.
Stayed 2 nights in Mar 2025

8/10 Good

Perales

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy Limpio y estacionamiento incluido en el precio, aunque hay pocos puestos para parquear.
Stayed 4 nights in Feb 2025

8/10 Good

Zaire K.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was great!
Stayed 3 nights in Feb 2025

2/10 Terrible

Merari

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how unsafe we felt during our stay at Hotel Alexis Park. Just steps from the hotel, there is an abandoned building that has become a haven for graffiti and homeless individuals, many of whom appeared to be using drugs. We experienced two attempted break-ins on our vehicle, and we have video evidence to prove it. The environment was so alarming that we decided to leave the very next day for a safer location. To make matters worse, when we approached the manager about our concerns and requested a refund for the nights we didn’t stay due to safety reasons, he flatly refused. This place is not suitable for families, especially with underage daughters. I will be reporting this situation as it is completely unacceptable. Do yourself a favor and avoid Hotel Alexis Park
Stayed 3 nights in Feb 2025

2/10 Terrible

Engy

Stayed 3 nights in Feb 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Its not to far....and its Safe
Stayed 1 night in Feb 2025

4/10 Poor

Rebecca

Stayed 1 night in Feb 2025

10/10 Excellent

cole

Stayed 1 night in Feb 2025

8/10 Good

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite convenient, 5 min walk from the city hall. Clean room.
Stayed 4 nights in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Vinerte

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Melanie

The neighborhood was scary and they stole my deposit.
Stayed 1 night in Dec 2024

6/10 Okay

Chao

Travelled with family
Liked: Staff & service
No microwave oven and coffee maker
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024