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Bay Hotel

2.0 star property
Hotel near Moscone Convention Center in San Francisco

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Photo gallery for Bay Hotel

Desk, blackout drapes, free WiFi, bed sheets
Free daily continental breakfast
Desk, blackout drapes, free WiFi, bed sheets
Interior
Lobby lounge

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

View in a map
128 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Union Square
    ‪10 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

City center stay.Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Oracle Park and Lombard Street. Moscone Convention Center and San Francisco Bay are also within 3 miles (5 km).

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Orpheum Theatre - 5 min walk - 0.5 km
  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Union Square - 10 min walk - 0.9 km
  • Moscone Convention Center - 13 min walk - 1.1 km

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪The Rumpus Room - ‬3 min walk
  • ‪St. Anthony's Dining Room - ‬1 min walk
  • ‪Charmaine's - ‬2 min walk
  • ‪Taqueria Cancun - ‬3 min walk
  • ‪The Proper Rooftop - ‬3 min walk

About this property

Bay Hotel

Hotel near Moscone Convention Center in San Francisco
Free breakfast is available daily. Public spaces have free WiFi.

This San Francisco hotel is smoke free.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Bay Hotel offers 16 accommodations with blackout drapes/curtains. Refrigerators and microwaves are provided. Bathrooms include showers.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Bay Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 94 out of 618 reviews
Rating 8 - Good. 85 out of 618 reviews
Rating 6 - Okay. 98 out of 618 reviews
Rating 4 - Poor. 100 out of 618 reviews
Rating 2 - Terrible. 241 out of 618 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jessika

Stayed 4 nights in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! It is filthy, TV didn't work, WiFi didn't work, no heat and I had to use a sheet for a towel
Stayed 1 night in Dec 2025

2/10 Terrible

Victor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff never showed up when I needed to sleep it was very uncomfortable since all the noise from the street sneaked in and it was very unpleasant to see so many homeless people taking drugs in front of the door and no one did anything to move them to another place traveling with my daughter was a tremendous shock for her to see all this happening without any control
Stayed 1 night in Dec 2025

2/10 Terrible

Juan

Stayed 2 nights in Nov 2025

2/10 Terrible

Leo

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Horrible experience. Multiple loud guests playing loud music at 12AM!!! After hours of this nonsense the receptionist asked them to lower the volume but they did not. Then called hotels.com and they called the owner and he lied and said there was no noise. I then walked in the hallway to prove the ongoing noise to Hotels.com and prove the noise was ongoing. Further more, there was a leak from the ceiling from a shower above... And they only give you a one towel! They offered no refund, and then at checkout they said they didn’t remember my deposit and had me waiting to refund my deposit while the taxi was patiently waiting. This place is not a 2 star hotel, it’s a slum!
Stayed 1 night in Nov 2025

2/10 Terrible

Axel

Business traveller
Disliked: Cleanliness, staff & service, amenities
I hope I can write "Dump" 🔹fire alarms removed, people were smoking weed or worse 🔹mattress was purse springs and urine spots with holes in the cover 🔹drug addicts were housed there 🔹unsafe neighborhood 🔹Loud screaming and other noises went on through the whole night
Broken sink
Mattress urine stains and holes
Better angle of stains
Mattress cover didn't protect from direct impact by the springs
Stayed 7 nights in Oct 2025

6/10 Okay

Mark, Vallejo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was nice. Hotel is noisy.
Stayed 1 night in Nov 2025

6/10 Okay

Dominick

Stayed 1 night in Oct 2025

2/10 Terrible

Ali

Stayed 1 night in Oct 2025

2/10 Terrible

Curran, Eden Prairie

Disliked: Cleanliness, amenities
Worse hotel our original booking was 7 days we checked out after 1st night but the hotel refused to refund inspite of us complaining. NOT Recommended
Stayed 7 nights in Oct 2025

2/10 Terrible

Nathan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Upon arrival and inspecting the room and the bed we immediately booked an alternative motel and left. The bed was dirty and had a cigarette burn hole in the bottom sheet. The room was in poor condition and the motel is in a terrible area with numerous drug addicts directly outside and around the location.
Stayed 2 nights in Oct 2025

2/10 Terrible

George

Stayed 1 night in Oct 2025

2/10 Terrible

Neeraja

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst hotel I was in, Not worth staying. Unclean and untidy the worst experience ever
Stayed 2 nights in Oct 2025

2/10 Terrible

Warren

Stayed 1 night in Oct 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Muchas personas de la calla en la entrada del hotel la locación súper mala mala atención no desayuno todo muy mal
Stayed 3 nights in Oct 2025

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. place is disgusting, very loud, not a great area.
Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Collen

Stayed 6 nights in Oct 2025

2/10 Terrible

Samuel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean, smells terrible
Stayed 6 nights in Oct 2025

10/10 Excellent

Brian

Stayed 3 nights in Oct 2025

2/10 Terrible

Emyr

Liked: Cleanliness
Disliked: Property conditions & facilities
Advert advertised breakfast included in the price, when I arrived for breakfast staff announce that they have not provided breakfast since the beggining of the COVID pandemic, therefore admitting that they have been false advertising for over 5 years. Advertised that there would be a microwave in the room, there wasn't. The fire detector had been ripped out in the room as well. Room was generally clean, there was a little stains on the towels, otherwise the room was clean. There was damage to the sink in the room so needed to be careful not to cut self when using. The room did not have any aircon so did get humid in the room. Staff were polite and accommodating in general. The biggest issue with this property is on the outside. The street seems to be a popular congregating place for the use of drugs. Upon arrival there must have been 20 people on the street doing drugs, their behaviour was erratic and on occasions violent. I did not feel safe going outside and I was apprehensive about them coming in as there were a couple occasions where someone would bang on the window/door. Ultimately I would not stay here again, having explored the city a bit I would recommend a place down near the piers felt much safer around here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mario Humberto

Liked: Staff & service, property conditions & facilities, room comfort
Room could definitely need to be a little More clean and shower could use a little Work since it was a little too cramped up in the room
Stayed 5 nights in Sep 2025

8/10 Good

Elena

Stayed 13 nights in Sep 2025

2/10 Terrible

Greg

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for Folsom Weekend. I made it to the hotel around 6:30pm & my room still wasn’t ready. There was no nearby parking & the entrance was blocked by homeless people. The pros of this hotel: close to public transportation, lots of things in walking distance & if you’re in town for Folsom Street fair it’s walking distance. I go to 24hr Fitness & there was a gym within walking distance. Cons: No guests, I was not informed of this “rule” until the 2nd day of my stay. Again, I was in for FSF weekend so this added a damper. Homeless people, the perimeter of the hotel is blocked by homeless people which is intimidating & made me feel unsafe at times. Shared bathroom, the bathroom at the end of the hall of the 3rd floor was terrible. The outlets didn’t work, the toilet is extremely close to the shower & there was no one to but my toiletries. Can clearly hear neighbors, the way my window was positioned I was about to hear my neighbors conversations as clear as if they were speaking directly to me. Dirty towels, my towels were dirty & had black spots No ac No extra lock, there’s no extra lock attachment No parking No rack to hang towels, they provide a sink in the room but there’s nowhere to hang towels or clothes No one replaced my trash during my 4 day stay
Stayed 4 nights in Sep 2025

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Scam . This place rents to the homeless . It’s admirable bit
Stayed 2 nights in Sep 2025