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"The room was great. Huge balcony overlooking the English Channel. Even the bathroom had a balcony. Good size modern bathroom with plenty of mirror space and nice shower. Check in desk staff was great. Bar staff friendly. Dinner (steaks and my son had a burger) at restaurant was very good. Taxis are a big problem. Sat for an hour 3 times waiting for a taxi. Almost couldn’t get one to the train station when it was time to leave. No Ubers or bus. No other options I was told by the desk clerk with no empathy. Different desk clerk than when we checked in. Fortunately I called the taxi driver we had already used and he made it a priority to get us to the train on time to catch our flight. Other than that I was very pleased with the hotel. Dover just needs Uber or more taxis. Call for a taxi LONG before you need one and expect to wait. Thank God we headed to the train station early that day. They had told us no cruise ships in port so it wouldn’t be a problem getting a taxi. That turned out to be wrong. It was raining lightly and I was told they were all doing school runs. "

"Great location "

"Loved bar but bright lighting in reception ruined ambience of bar! "

"We've have never stayed somewhere that's made us feel more welcome. The food is good. The staff are lovely and go well out of their way to help and make you feel at home. The locals are friendly. What more could you want?"

"Really friendly welcome at reception and we quickly got our keys for two twin rooms. The rooms were fine, clean and comfortable. We used the hotel to stay overnight before a Channel Tunnel crossing which was just 10 minutes away. It was the cheapest hotel that I could find in the area and exceeded my expectations. The decor was improved from the hotel's appearance on Channel 4's "4 In A Bed" a few years previous. Slightly disappointed that they don't offer breakfast, but Gingers in Hythe was excellent. "

"Check in was quick,it was very quiet but no chair in the room."