Surry Hills stay.Within a 10-minute walk of this Surry Hills hostel, you'll find Capitol Theatre and World Square Shopping Centre. Also, Hyde Park is within half a mile (1 km) and Star Casino is within 2 miles (3 km).
As a guest of Big Backpackers Hostel, you'll find a library, a terrace, and barbecue grills. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Big Backpackers Hostel.
Smoking is allowed in designated areas at this Sydney hostel.
37 guestrooms or units
4 levels
Built in 2002
Coffee in lobby
Self-service laundry
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Library
Terrace
Garden
BBQ grill(s)
Computer for guest use
Television in lobby
Elevator
Smoking in designated areas
Microwave in a common area
Refrigerator in a common area
Water dispenser
Lockers available
Big Backpackers Hostel offers 37 accommodations, which are accessible via exterior corridors and feature safes. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Languages
English
Property amenities
Family friendly
Laundry facilities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Coffee/tea in common area(s)
Things to do
Bicycle tour information
Bike parking
Foosball table
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Smooth flooring in public areas
Stair-free path to entrance
Thin carpet in room
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bed sheets
Bathroom
Hair dryer (on request)
More
Access via exterior corridors
Electrical adapters/chargers
Guidebooks/recommendations
Individually furnished
Laundry detergent
Local maps
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before 11 AM
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property only accepts guests between the ages of 18 and 40 in dormitory room types.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
A late check-out fee will be charged
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property Registration Number 99099650914
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Big Hostel Surry Hills
Big Surry Hills
Big Hostel
Big Backpackers Hostel Surry Hills
Big Backpackers Hostel Hostel/Backpacker accommodation
Big Backpackers Hostel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed in the 2bed dorm which is good if you’d want some privacy but the bed was uncomfortable and you could hear everything in the room next door and corridor. Didn’t use the kitchen but it looked crowded and dirty.
Stayed here a few years ago and it was great but now I would avoid it. Cockroaches in the kitchen and rooms, dirty sheets, you can hear the people talking in the corridors and rooms next door clear as day. A male member off staff knocked on the door and entered without waiting for an answer while I was getting changed. No atmosphere at all. When I arrived the first day at 1:30pm I didn’t get a hello, just check in is at 2pm, not the friendliest welcome.
Verified traveller
Stayed 3 nights in Jan 2024
6/10 Okay
Krystle
24 Dec 2023
I know I checked in after hours but still there should be a live person onsite to attend to customers. I called the after hours number and nobody was available immediately. Luckily a kind guy reached out to one of of the employees who was actually off duty to help me. The gentleman who checked me in was not supposed to be on duty but was kind enough to attend to my needs.
The room I stayed in had plenty of items left behind by previous guests. It appears as if the rooms are not cleaned and maintained regularly. The bathrooms are okay.
The hostel was convenient and okay for the one night. The rooms need to be cleaned regularly.
The staff were very friendly and helpful, and made sure that they were always available. Luggage storage is available at the front desk which was very useful, even after checkout. The shared kitchen is fully stocked and the common area is well maintained. Rooms are basic but practical, beds are a good size and linens are provided. Overall great place to stay for short or long periods
A male staff had great smiling friendly service but 2 female were not.
Lack of information were given for as a guest.
Kitchen close at 23:00. No hot water to make a drink.
Hope no one injure in slippery shower access.
The renovated bathroom presented well for safety and cleanliness.
Deanna
Stayed 1 night in Jun 2023
2/10 Terrible
Yifan
Business traveller
18 Apr 2023
Disliked: Cleanliness, staff & service
The reception staff was not well trained and caused inconsistent experience. The 4 person bedroom is very small and the air is bad. I have lived in different backpacker hostels in Sydney and it is the worst so far.