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Caption By Hyatt Central Sydney

3.0 star property
3-star hotel near Circular Quay

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Photo gallery for Caption By Hyatt Central Sydney

Exterior
Reception
Gym
Premium Room, 1 King Bed
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
13 Parker Street, Haymarket, NSW, 2000
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, World Square Shopping Centre
    ‪3 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Basic Room, 2 Twin Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Basic Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View

City view

Standard Room, 1 Queen Bed, City View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, City View

City view

Standard Room, 2 Twin Beds, City View

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Standard Room, 1 King Bed, City View

City view

Standard Room, 1 King Bed, City View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower

Standard Room, 1 Queen Bed, Roll-in Shower

Standard Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Roll-in Shower

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 3
  • 1 Queen Bed

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About the area

Sydney

Heart of Sydney.A stay at this Haymarket hotel places you steps from Capitol Theatre and a 5-minute walk from World Square Shopping Centre. Also, Hyde Park is within half a mile (1 km) and Circular Quay is within 2 miles (3 km).

What's nearby

  • Capitol Theatre - 2 min walk - 0.2 km
  • Paddy's Market - 2 min walk - 0.2 km
  • World Square Shopping Centre - 3 min walk - 0.3 km
  • Hyde Park - 7 min walk - 0.6 km
  • International Convention Centre Sydney - 9 min walk - 0.8 km

Getting around

  • Capitol Square Light Rail Station - 1 min walk
  • Sydney Central Station - 4 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chat Thai - ‬3 min walk
  • ‪Palace Hotel - ‬2 min walk
  • ‪Pho Gia Hoi - ‬2 min walk
  • ‪KFC - ‬2 min walk

About this property

Caption By Hyatt Central Sydney

3-star hotel near Circular Quay
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Caption By Hyatt Central Sydney also features coffee/tea in a common area, express check-in, and an elevator.

This 3-star Sydney hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 15 levels
  • Built in 2025
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Dining venue
Caption By Hyatt Central Sydney offers 174 accommodations with bathrobes and hair dryers. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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CA $419 total
includes taxes & fees
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Property amenities

Family friendly

  • Dining table
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 15 to 28 for adults and AUD 15 to 28 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dining table
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 28 for adults, and AUD 15 to 28 for children
  • Rollaway bed fee: AUD 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Caption By Hyatt Central Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 55 reviews
Rating 8 - Good. 12 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amarbayasgalan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel experience ever!

Spent 4 nights there and had a great experience. I was a bit worried as there weren't many reviews but it turns out it is a brand new hotel. Room were clean and everything worked. Staff was friendly and helpful. The hotel doesn't mention, but they have a great gym with exercise equipment and free weights. They also have a coffee shop and a restaurant onsite, where they serve simple food. I had a cheeseburger and it was delicious. The hotel is located next to China town with a lot of good restaurants and World Square and other shopping. It's also next to tram lines. Great neighborhood. Overall, I had a great stay! Thanks! I will be back!
Stayed 4 nights in Oct 2025

6/10 Okay

KhianKhoon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only good thing about this hotel is the location- very near Central Station, Chinatown and Pady’s market. The front desk staff are friendly. However, the rooms are small, beds are small and uncomfortable- soft and bouncy, could not get a good night sleep here .
Stayed 1 night in Oct 2025

6/10 Okay

Allyson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This hotel is brand new, and while the staff are still finding their rhythm, they were friendly and eager to help. The bar staff in particular were excellent, warm, attentive, and made the experience enjoyable. The room was compact but well-designed: stylish, impeccably clean, and functional. However, the bed was extremely firm with no cushioning, which made it quite uncomfortable. The feather pillows didn’t help either, offering little support and adding to a restless night. Unfortunately, the biggest issue was a loud beep that occurred roughly every 20 minutes throughout the night. It sounded like someone was trying to access the room, which was unsettling and made it difficult to relax. While the hotel itself is modern and beautifully maintained, the combination of poor sleep quality and the disruptive noise means I’d hesitate to return. A lovely space, but sadly, a terrible night’s sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, interesting new check in process via the self-serve kiosk (drivers license did provide a bit of an issue, lucky that there was a team member on hand to assist), great room, neat tidy, compact, and perfect for my business trip
Stayed 1 night in Oct 2025