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"Enjoyed my stay but haven’t received my 200$ deposit and I also had a 150$ coupon and was told to use when checking out so I did . And only received 1 ... " More

By a verified traveller on Tue 13 Apr 2021

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Hotel Description

3.5-star eco-friendly hotel near Centre 200

Oceanside stay

At this hotel, you'll be steps from Cape Breton Centre for Craft and Design and within a 10-minute walk of World's Largest Fiddle. Centre 200 and St Patrick's Church Museum are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and laundry facilities.

Free WiFi, comfy beds

The 152 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and MP3 docks.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $117* Per night/room 19 Dec. - 20 Dec.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 Queen Bed, Accessible, Non Smoking (1 Bed, Roll In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, View (Waterfront View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Sydney - Waterfront, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Sydney - Waterfront, an IHG Hotel

Everyone (3) Couples (1) Family (3)
1 out of 5
The room I booked was not the same room they advertised.Supposed to be overlooking the water but the one they gave us was on the second floor so we can’t see the water at all. There was not enough shampoo, soap, conditioner, etc. for 3 person as booked. We got 1 of each which were only good for 1 person. When we called for someone to bring to our room the amenities we needed, nobody showed up. The room supposed to be non-smoking but we can smell the smoke. With the price of the room which was $265.00 with 2 queen beds for 3 adults you would expect a better room and better services. The guy on the front desk when we checked in was so cold and unfriendly. Looked like he hated his job!

Posted by on 17 Oct. 2021

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Comment from Hotel Management

22 Oct. 2021 by Philippa B

Rosalita, We appreciate you taking the time to tell us about your recent experience here at Holiday Inn Sydney Waterfront. We value feedback, both positive and negative, as it allows us to better improve guest experience. We do hope you will return again in the future. Philippa Bryden Sales Manager Holiday Inn Sydney Waterfront

4 out of 5
Enjoyed my stay but haven’t received my 200$ deposit and I also had a 150$ coupon and was told to use when checking out so I did . And only received 145.75 since checking out ?

Posted by on 13 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by Philippa B

Thank you for taking the time to review Holiday Inn Sydney Waterfront. I would be happy to assist with your billing inquiry. Please do not hesitate to reach out. Philippa Bryden Sales Manager Holiday Inn Sydney Waterfront

2 out of 5
Room had not been vacuumed, restaurant in hotel very poorly run

Posted by on 15 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Philippa B

Thank you for taking the time to tell us about your recent experience here at Holiday Inn Sydney Waterfront. Philippa Bryden Sales Manager Holiday Inn Sydney Waterfront

4 out of 5
Right on the water . Modern hotel . Clean . Restaurant was very nice

Posted by on 3 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Philippa B

Thank you for taking the time to review your stay. We appreciate it. We look forward to the opportunity to welcome you back in the future. Cheers, Philippa Bryden Sales Manager Holiday Inn Sydney Waterfront

5 out of 5
Great water views from most rooms. Bar and 2 restaurants on premises. 3rd stay, highly recommend.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by janicec

Not only are we thankful for your loyal patronage but also for your kind review

4 out of 5

Posted by on 14 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by janicec

Thank you for taking the time to review the Holiday Inn Sydney Waterfront

5 out of 5

Best in Sydney

What a great hotel! We heard amazing live music in the Hotel Pub on Friday night and had a great time swiming in the pool - 55 foot waterslide!!!

Posted by on 26 Apr. 2007

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5 out of 5

Best in Sydney

What a great hotel! We heard amazing live music in the Hotel Pub on Friday night and had a great time swiming in the pool - 55 foot waterslide!!!

Posted by on 26 Apr. 2007

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About the Holiday Inn Sydney - Waterfront, an IHG Hotel

Location 300 Esplanade, Sydney, NS B1P1A7

Property Features

As a guest of Holiday Inn Sydney - Waterfront, an IHG Hotel, you'll find an indoor pool, a waterslide, a spa tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5600 square feet (520 square meters) and includes a conference center. Multilingual staff, ski storage, and concierge services are also featured at the eco-friendly Holiday Inn Sydney - Waterfront, an IHG Hotel. For a fee, parking is available. This 3.5-star Sydney hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 5600 sq ft of conference space
  • 520 sq m of conference space
  • Built in 1987
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Sydney - Waterfront, an IHG Hotel offers 152 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

SaltSpray Restaurant - Overlooking the ocean, this family restaurant serves breakfast and dinner. A children's menu is available.

Crown and Moose Pub - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 35 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: CAD 3.45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 20 per person (approximately)
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Sydney Waterfront
  • Holiday Inn Sydney Waterfront Hotel
  • Holiday Inn Waterfront Hotel Sydney
  • Holiday Inn Waterfront Sydney
  • Delta Hotel Sydney
  • Sydney Delta Hotel
  • Holiday Inn Sydney Waterfront Nova Scotia
  • Sydney Waterfront, An Ihg
  • Holiday Inn Sydney Waterfront
  • Holiday Inn Sydney - Waterfront, an IHG Hotel Hotel
  • Holiday Inn Sydney - Waterfront, an IHG Hotel Sydney
  • Holiday Inn Sydney - Waterfront, an IHG Hotel Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has received its official star rating from Canada Select.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.