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Aparthotel

Quest Chatswood

4.0 star property
4-star aparthotel near Westfield Chatswood Mall

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Photo gallery for Quest Chatswood

Lobby
Lobby sitting area
Shopping mall
In-room safe, individually furnished, desk, laptop workspace
Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
38 Albert Avenue, Chatswood, NSW, 2067
  • Place, Westfield Chatswood Mall
    ‪2 min walk‬
  • Place, Chatswood Chase
    ‪2 min walk‬
  • Place, Chatswood Interchange
    ‪5 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Studio

Microwave, stovetop, electric kettle, toaster

Standard Studio

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Apartment, 1 King Bed

Living area

Standard Apartment, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 2 Bedrooms

Living area

Standard Apartment, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Executive

In-room safe, individually furnished, desk, laptop workspace

Studio Executive

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for 1 Bedroom Executive

Living area

1 Bedroom Executive

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Executive

In-room safe, individually furnished, desk, laptop workspace

2 Bedroom Executive

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Apartment

In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Apartment

  • Sleeps 4

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 2

View all photos for Studio

In-room safe, individually furnished, desk, laptop workspace

Studio

  • Sleeps 2

View all photos for Two Bedroom Executive Apartment

In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Executive Apartment

  • Sleeps 2

View all photos for Executive Studio

In-room safe, individually furnished, desk, laptop workspace

Executive Studio

  • Sleeps 2

View all photos for One Bedroom Executive Apartment

In-room safe, individually furnished, desk, laptop workspace

One Bedroom Executive Apartment

  • Sleeps 2

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About the area

Sydney

Chatswood stay.At this Chatswood aparthotel, you'll be within a 5-minute walk of Westfield Chatswood Mall and Chatswood Chase. Sydney Harbour Bridge is within 6 miles (10 km) and Sydney Opera House is within 9 miles (15 km).
View more Aparthotels in SydneyOpens in a new window

What's nearby

  • Westfield Chatswood Mall - 2 min walk - 0.2 km
  • Chatswood Chase - 2 min walk - 0.2 km
  • Chatswood Mall - 2 min walk - 0.2 km
  • The Concourse - 3 min walk - 0.3 km
  • Chatswood Interchange - 5 min walk - 0.5 km

Getting around

  • Sydney Chatswood Station - 8 min walk
  • Macquarie Park Station - 9 min drive
  • Sydney Airport (SYD) - 33 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Hero Sushi - ‬2 min walk
  • ‪Sushi Hub - ‬3 min walk
  • ‪Chatswood BBQ & Hotpot - ‬3 min walk
  • ‪Phood Vietnamese Restaurant - ‬2 min walk

About this property

Quest Chatswood

4-star aparthotel near Westfield Chatswood Mall
As a guest of Quest Chatswood, you'll find a fitness center, a vending machine, and multilingual staff. Event space at this aparthotel measures 969 square feet (90 square meters) and includes conference space. Public spaces have free WiFi. Quest Chatswood also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sydney aparthotel is smoke free.

  • 100 guestrooms or units
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 2015
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
Quest Chatswood offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on weekdays only.

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includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 30 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: AUD 12.95 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 969 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Turndown service
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • Near a hospital
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100 units
  • Access via exterior corridors
  • Built in 2015
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 12.95 per person
  • Covered self parking fee: AUD 30.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Chatswood Aparthotel
Quest Chatswood
Quest Chatswood Chatswood
Quest Chatswood Aparthotel
Quest Chatswood Aparthotel Chatswood

Quest Chatswood Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 669 reviews
Rating 8 - Good. 222 out of 669 reviews
Rating 6 - Okay. 60 out of 669 reviews
Rating 4 - Poor. 18 out of 669 reviews
Rating 2 - Terrible. 16 out of 669 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vicki

Receptionist friendly and efficient
Stayed 1 night in Dec 2025

6/10 Okay

Deepak

Stayed 23 nights in Nov 2025

10/10 Excellent

Robin

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Only 2 concerns we had where the rangehood would not turn off hence sound disturbance. When we called to ask about it there was no answer at the desk. On going down later we found out there was only one young girl at the desk which we thought was an OHS issue / security risk. The friend staying with me has health issues also and her concern was what if she needed medical assistance and we could get hold of anyone. Otherwise the over all stay was good.
Stayed 1 night in Nov 2025

8/10 Good

Sean

Liked: Cleanliness, amenities
Yes vwry clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 3 nights in Nov 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for transport - Chatswood interchange only 5 minutes' walk. quick trip into town. Room very spacious & Comfortable. All amenities available - including kitchen scissors xx Great cleaning staff, polite, restock as needed. Please ensure you hang your towels if you do not need them changing each day. Polite helpful front of house staff. have stayed here 3 times nor & will stay again. A/C in rooom - excellent - need it even in Nov. at night
Stayed 6 nights in Nov 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, room comfort
Great location!
Stayed 2 nights in Nov 2025

8/10 Good

Ringo

Liked: Room comfort
The housekeeping is a bit disappointing leaving the towel placed on the shower floor not replaced, the container for the coffee stuffs was dirty with food scraps from previous hotel guests and some cutlery not very clean. The incidental deposit was not refunded after 3 days and was only manually processed for refund when I called up. Other than these, the hotel is good in terms of the great hospitality and curtesy of the reception and its handy location to the Chatswood station. If the hotel can address the above issues, I would still recommend it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dianne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Quest at Chatswood is awesome. I came down for work and chose to stay here because I had heard good things about the hotel. Super quiet (I was on the 9th floor) and really convenient for shops and also my work function. Great staff and incredibly helpful. I will definitely stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Justin

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Heather

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff, reasonable rates and the room had everything we needed. We have stayed here three times now!
Stayed 2 nights in Oct 2025

10/10 Excellent

George

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Oct 2025

8/10 Good

Monica

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

James, Casey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to the train station, pubs and restaurants.
Stayed 1 night in Oct 2025

8/10 Good

Monica

Liked: Room comfort
Staff are nice and helpful but the cleaning was not as good as expected. The kitchen utensils are old and the electric hob needs thorough cleaning. The washer supplies need asking and not replenish automatically. Location is convenient and good for stay to holiday and sightseeing.
Stayed 9 nights in Sep 2025

10/10 Excellent

Lar

.great loved it great staff and location
Stayed 2 nights in Jun 2025

8/10 Good

Milena

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very handy, close to train to city and close to restaurants/shopping. Stayed here instead of Sydney for affordability and less crowd/noise.
Stayed 1 night in Jul 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean well located, focus on Asian dinning in the area
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
We thought it was great. Fitted the bill. We will be back.
Stayed 5 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great location and helpful staff

Great location and walking distance to Chatswood station. It was easy to find parking with clear instructions by Hotel staff. Room was clean and had all the required amenities.Staff was very helpful and friendly. I thought parking was a bit expensive with $30 a night.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
I had a lot of trouble finding the entrance to the carpark, which is not helped by a street sign which says No left turn. Directions to the parking on the website would be very helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheryll

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was my third time staying at Quest Chatswood. I find it convenient to everything and within walking distance to everything. The staff, Fede, was wonderful checking me in and helping me. Highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025