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Ueno First City Hotel

3.5 star property
3.5-star hotel near Yushima Tenman-gu Shrine

Choose dates to view prices

Photo gallery for Ueno First City Hotel

Property entrance
Standard Single Room, 1 Large Single Bed, Non Smoking, Refrigerator
Japanese Style Room, Non Smoking
Reception
Daily cooked-to-order breakfast (JPY 1400 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-14-8 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Zoo
    ‪9 min walk‬
  • Tokyo Dome
    ‪3 min drive‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, desk

Standard Single Room, 1 Large Single Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

Basic Room, 1 Semi Double Bed, Non Smoking, Refrigerator

  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, desk

Basic Double Room, 1 Double Bed, Non Smoking, Refrigerator

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, 2 Single Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, desk

Basic Twin Room, 2 Single Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Tokyo

Ueno stay.Within a 10-minute walk of this Ueno hotel, you'll find Yushima Tenman-gu Shrine and Kyu Iwasaki-tei Gardens. Kanda Shrine and Ueno Zoo are also within half a mile (1 km).

What's nearby

  • Ueno Park - 6 min walk - 0.6 km
  • Ueno Zoo - 9 min walk - 0.8 km
  • Tokyo National Museum - 18 min walk - 1.6 km
  • Tokyo Dome - 3 min drive - 2.0 km
  • Sensoji Temple - 4 min drive - 3.4 km

Getting around

  • Yushima Station - 3 min walk
  • Okachimachi Station - 5 min walk
  • Narita Intl. Airport (NRT) - 64 min drive

Restaurants

  • ‪ニューバンブー - ‬1 min walk
  • ‪不純喫茶ドープ 上野御徒町店 - ‬1 min walk
  • ‪ひよこ家 - ‬1 min walk
  • ‪呑み処呑喜 - ‬2 min walk
  • ‪コロコロ堂 - ‬2 min walk

About this property

Ueno First City Hotel

3.5-star hotel near Yushima Tenman-gu Shrine
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Ueno First City Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities.

This 3.5-star Tokyo hotel is smoke free.

  • 77 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Ueno First City Hotel offers 77 accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Japanese

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Property entrance

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  • Free WiFi
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  • Air conditioning
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 2500
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1400 per person
  • Early check-in fee: JPY 2500 (subject to availability)
  • Late check-out fee: JPY 2500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

First City Hotel
Ueno First City
Ueno First City Hotel
Ueno First City Hotel Tokyo, Japan
Ueno First City Taito
Hotel Ueno First City
Ueno First City Hotel Tokyo
Japan
Hotel Ueno First City
Ueno First City Taito
Ueno First City Hotel Tokyo
Ueno First City Hotel Hotel
Ueno First City Hotel Hotel Tokyo

Ueno First City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 406 reviews
Rating 8 - Good. 193 out of 406 reviews
Rating 6 - Okay. 86 out of 406 reviews
Rating 4 - Poor. 17 out of 406 reviews
Rating 2 - Terrible. 7 out of 406 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Maki

Stayed 1 night in Feb 2025

10/10 Excellent

Karel

Liked: Staff & service, amenities, property conditions & facilities
Practical option
Stayed 5 nights in Dec 2024

8/10 Good

Philip Ping Hung

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Daily room cleaning kept my stay feeling fresh. Laundry, vending machines, etc. were all on site at the hotel.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

8/10 Good

Monomonlite, Bangkok

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice location. But, quite small room for semi double type.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good value

Location was pretty good, about 3 blocks from :JR station Okachimachi, one or two blocks from 3 different Subway lines so easy to get around from here. Room was pretty good, as was internet, although did have some problems staying connected,but was fast enough when hooked up.. Only real complaint was coffee and breakfast at the hotel not available till 8am. We had to run across the street every morning to get coffee at the Family Mart. At least it was close. Sun comes up at arround 6 am (late October) so don't get the breakfast if you want an early start.Only other minor complaint is they use regular keys and want you to give them the key when you leave and show them a piece of paper when you return. With 2 people this can be problematic if you go different ways and you're not sure who will return first.
Stayed 4 nights in Oct 2019

8/10 Good

Aura, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near a lot of restaurants, shopping and the subway! Great value
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I'm quite satisfied with this hotel; location, service, service-mind of front office (especially the young lady which I couldn't remember her name, truly sorry, that tried to help us in contacting attraction we'd like to go and use only Japanese!) The only thing that I felt a bit unpleasant was a musty smell from their bed sheet and blanket; might be because it's rainy season
Stayed 9 nights in Sep 2019

10/10 Excellent

Nimal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay. Definitely coming back.

Very impressed with the place and staff. Easy access to subway and JR lines. Very attentive staff. Highly recommend to anyone.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Reasonable rate, reasonable location. Nothing outstanding, but quite serviceable.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location accessible from lots of train stations. Clean and tidy rooms
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great at location. But there is only stairs can be reach to the reception desk, so it is difficult for someone have heavy suit-cases to carry. Nice hotel since I lived in Ueno area for several different hotels, This is the best.
Stayed 2 nights in Jun 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location 10 min walk away from Ueno park and train station, 12 min walk to Akihabara.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The staff were very friendly and helpful and the hotel was clean and comfortable during our stay.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Fairouz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Services
Stayed 2 nights in Mar 2019