"The staff was great but the property was a mess. The gym was closed, the pool was closed and the on-line photos didn't match the actual site. The bed ... " More
In shopping district
Within 3 miles (5 km) of this Torrington hotel, you'll find Hotchkiss-Fyler House Museum and Warner Theater. KidsPlay Museum and Litchfield First Congregational Church are also within 3 miles (5 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a garden and a picnic area are also provided.
6 Aug. 2023 by Tina T
Dearest MichaelWe are very sorry for your disappointment all though we are working so hard to provide the best satisfying stay to our guest.Our pool os permanently closed from months and we have taken out from every website but Our fitness Center is open anytime by asking desk clerk to open it for you. yet we will work hard one issues you mentioned and do better in the future, we are very thankful for your feedback to our hotel.
1 Nov. 2021 by TT
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
16 Jul. 2021 by General Manager
We apologize for any inconvenience and that you may have had while on our property. We are also very sorry your stay did not meet expectations. We are surprised to hear about any pests due to our facilities undergoing extensive routine maintenance for unwanted guests. Rest assured, we'll be informing our pest control specialist of your remarks to ensure any issue is quickly resolved. We would love another opportunity to provide you with the accommodations you deserve.
9 Jun. 2021 by TT
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
12 Oct. 2020 by TT
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
16 Mar. 2020 by tt
Dear Guest We really appreciate your nicest feedback to our hotel . looking forward to welcoming you soon in the future, Thank you
11 Oct. 2019 by Tina Tai
Thank you for your feedback
7 Sep. 2019 by T
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Americas Best Value Inn Torrington CT. Self parking is free. The property offers extended parking privileges. Smoking is allowed in designated areas at this Beaux Arts Torrington hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Americas Best Value Inn Torrington CT offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. These individually decorated and furnished accommodations include single sofa beds. Select Comfort beds feature down comforters and premium bedding. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.