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"The staff was great but the property was a mess. The gym was closed, the pool was closed and the on-line photos didn't match the actual site. The bed ... " More

By a verified traveller on Sat 05 Aug 2023

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Hotel Description

Beaux Arts hotel with free WiFi, connected to a shopping center in Torrington

In shopping district

Within 3 miles (5 km) of this Torrington hotel, you'll find Hotchkiss-Fyler House Museum and Warner Theater. KidsPlay Museum and Litchfield First Congregational Church are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a garden and a picnic area are also provided.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $127* Per night/room 8 Apr. - 9 Apr.

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Americas Best Value Inn Torrington CT ratings based on 23 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Americas Best Value Inn Torrington CT

Everyone (16) Couples (2) Family (4)
4 out of 5

Posted by on 12 Nov. 2023

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3 out of 5
The staff was great but the property was a mess. The gym was closed, the pool was closed and the on-line photos didn't match the actual site. The bed was confortable, though.

Posted by on 5 Aug. 2023

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Comment from Hotel Management

6 Aug. 2023 by Tina T

Dearest MichaelWe are very sorry for your disappointment all though we are working so hard to provide the best satisfying stay to our guest.Our pool os permanently closed from months and we have taken out from every website but Our fitness Center is open anytime by asking desk clerk to open it for you. yet we will work hard one issues you mentioned and do better in the future, we are very thankful for your feedback to our hotel.

1 out of 5
I reservation was for a King bed with kitchenette. Instead I got a double queen with a microwave and fridge.

Posted by on 27 Oct. 2021

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Comment from Hotel Management

1 Nov. 2021 by TT

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

1 out of 5

Posted by on 17 Oct. 2021

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1 out of 5
I didnt like anything i woke up to a bed bug in my bed when i woke up in the morning.. and checking out they had someone in handcuffs and police activity before 11 am

Posted by on 13 Jul. 2021

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Comment from Hotel Management

16 Jul. 2021 by General Manager

We apologize for any inconvenience and that you may have had while on our property. We are also very sorry your stay did not meet expectations. We are surprised to hear about any pests due to our facilities undergoing extensive routine maintenance for unwanted guests. Rest assured, we'll be informing our pest control specialist of your remarks to ensure any issue is quickly resolved. We would love another opportunity to provide you with the accommodations you deserve.

1 out of 5
This was the worst hotel I've ever attempted to stay at. We arrived at around 10 pm and were not in our room for more than a minute. We walked straight back out and checked out immediately. The "non-smoking room" was steaming hot and smelled like stale cigarettes. The smoke detector was ripped from the ceiling. The room next door flushed the toilet and our toilet ran. The ac was broken and moldy. We reported all of these things to the employee at the front desk and all he had to say was "Sorry man. I'll let them know."

Posted by on 8 Jun. 2021

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Comment from Hotel Management

9 Jun. 2021 by TT

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

1 out of 5
Didn't expect the Taj Mahal, but cleanliness is important. Had four pillows with varying degrees of different stains. Was going to stay for three nights, instead, promptly checked out. Desk clerk was very helpful, and understanding, however. Promptly issued a refund.

Posted by , from Thomaston, Maine on 6 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by TT

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5

Posted by on 13 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by tt

Dear Guest We really appreciate your nicest feedback to our hotel . looking forward to welcoming you soon in the future, Thank you

4 out of 5

Posted by on 2 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by Tina Tai

Thank you for your feedback

5 out of 5

Posted by on 2 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by T

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

About the Americas Best Value Inn Torrington CT

Location 395 Winsted Rd, Torrington, CT 06790

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Americas Best Value Inn Torrington CT. Self parking is free. The property offers extended parking privileges. Smoking is allowed in designated areas at this Beaux Arts Torrington hotel.

  • 90 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2006
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Americas Best Value Inn Torrington CT offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. These individually decorated and furnished accommodations include single sofa beds. Select Comfort beds feature down comforters and premium bedding. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Select Comfort beds
  • Pull-out sofa bed
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 40 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 30.00
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Torrington
  • Quality Torrington
  • Rodeway Inn Hotel Torrington
  • Americas Best Value Inn Torrington CT Hotel
  • Hotel Americas Best Value Inn Torrington CT Torrington
  • Torrington Americas Best Value Inn Torrington CT Hotel
  • Hotel Americas Best Value Inn Torrington CT
  • Americas Best Value Inn Torrington CT Torrington
  • Americas Best Value Inn Hotel
  • Americas Best Value Inn
  • Quality Inn Suites
  • Rodeway Inn Suites
  • Americas Best Torrington Ct
  • Americas Best Torrington Ct
  • Americas Best Value Inn Torrington CT Hotel
  • Americas Best Value Inn Torrington CT Torrington
  • Americas Best Value Inn Torrington CT Hotel Torrington

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Americas Best Value Inn Torrington CT.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.