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Ana y Jose Tulum Hotel & Spa

4.5 star property
4.5-star beachfront hotel near Tulum Beach

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Photo gallery for Ana y Jose Tulum Hotel & Spa

40-inch Smart TV with satellite channels, TV
Property video
Reception
Premium bedding, down comforters, minibar, in-room safe
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬

Room options

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Exterior

Conrad Tulum Riviera Maya

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  • Pool
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  • All inclusive plans available
4.5 out of 5, Wonderful, 317 reviews
The price is CA $554
CA $762 total
includes taxes & fees
Jun 15 - Jun 16
Conrad Tulum Riviera Maya

About the area

Tulum

Beachside getaway.A stay at this Zona Hotelera hotel places you within half a mile (1 km) of Tulum Beach and 3 miles (5 km) of Sian Ka'an Biosphere Reserve. Also, Tulum National Park is within 3 miles (5 km) and Playa Paraiso is within 6 miles (10 km).

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 10 min walk - 0.8 km
  • Playa Paraiso - 11 min drive - 7.1 km
  • Playa Ruinas - 18 min drive - 8.9 km
  • Tulum Mayan Ruins - 18 min drive - 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 103 min drive

Restaurants

  • ‪Ziggys Beach Club - ‬2 min walk
  • ‪Mia Restaurant & Beach Club - ‬3 min walk
  • ‪The Coffee - ‬4 min walk
  • ‪Bula Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬6 min walk

About this property

Ana y Jose Tulum Hotel & Spa

4.5-star beachfront hotel near Tulum Beach
Some rates at Ana y Jose Tulum Hotel & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with umbrellas and beach club on site (surcharge). After a day at the beach, enjoy amenities at Ana y Jose Tulum Hotel & Spa like a complimentary children's club, an outdoor pool, and a fitness center.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a rooftop terrace and a garden. Self parking and valet parking are free.

This 4.5-star Tulum hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 8 buildings
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Built in 1984
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Ana y Jose Tulum Hotel & Spa offers 32 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Beach toys
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Beach club
  • Designer stores
  • Free children's club
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 700 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.
  • Resort fee: MXN 380 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4940 per vehicle (roundtrip, maximum occupancy 7)
  • Pet fee: MXN 700 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Parties and events are allowed on site. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property Registration Number 02456748

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Y JOSE
ANA Y JOSE CHARMING
ANA Y JOSE CHARMING HOTEL
ANA Y JOSE CHARMING HOTEL Tulum
ANA Y JOSE CHARMING Tulum
ANA Y JOSE HOTEL
HOTEL ANA Y JOSE
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
Ana y Jose Charming Hotel Spa
Ana Y Jose Charming Tulum

Frequently asked questions

How close is Ana y Jose Tulum Hotel & Spa to the airport?

Ana y Jose Tulum Hotel & Spa is 28.5 mi (57-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Ana y Jose Tulum Hotel & Spa?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Ana y Jose Tulum Hotel & Spa on Jun 5, 2026 start from CA $202, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ana y Jose Tulum Hotel & Spa have an airport shuttle?

Ana y Jose Tulum Hotel & Spa offers an airport shuttle 24 hours a day, at scheduled times, for a charge of MXN 4940 per vehicle, roundtrip.

How close is Ana y Jose Tulum Hotel & Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Ana y Jose Tulum Hotel & Spa offer free breakfast?

Ana y Jose Tulum Hotel & Spa offers free cooked-to-order breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Ana y Jose Tulum Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Ana y Jose Tulum Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Ana y Jose Tulum Hotel & Spa?

This hotel offers free self parking and valet parking.

Does Ana y Jose Tulum Hotel & Spa have a pool?

Ana y Jose Tulum Hotel & Spa features an outdoor pool.

Does Ana y Jose Tulum Hotel & Spa have a restaurant?

Ana y Jose Tulum Hotel & Spa is home to Ana’s Kitchen, which features international cuisine, ocean views, and a beachfront location.

Does Ana y Jose Tulum Hotel & Spa have a spa?

Pamper yourself with a day at Om Spa, where you can enjoy Ayurvedic treatments, reflexology, and massages.

How close is Ana y Jose Tulum Hotel & Spa to downtown Tulum?

Ana y Jose Tulum Hotel & Spa is 3.8 mi away from Tulum.

Ana y Jose Tulum Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 233 reviews
Rating 8 - Good. 49 out of 233 reviews
Rating 6 - Okay. 17 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 8 out of 233 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Milton

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room. Clean and excellent staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean and friendly personal.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nawal

Liked: Cleanliness, property conditions & facilities
Beautiful place good service
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sulagna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Maksim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful stay thank you for everything
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Danny

Liked: Cleanliness
Disliked: Property conditions & facilities
The beach in front of this hotel was super dirty with seaweed while the rest of hotels beach properties were clean.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

shahram

It was OK
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beachfront resort
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay and service
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel next to the beach.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Dania Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place, perfect hospitality

Absolutely beautiful place. Everyone was so welcoming there and the food was amazing. We loved Omar! Such a great sense of humor and made every meal/drink even more enjoyable!!
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Chamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful, the location, the comfort in the rooms, the food, the service. I really recommend this hotel, after doing a lot of research I found the right one. I will definitely be back. Thank you Melissa, Rafael, Maria for your attention.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Elios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great Rafael & Paulina are top class.
Stayed 5 nights in Aug 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

We stayed there for 5 nights and 6 days. We had room Amancer facing the beach and could see the sea right from my bed when you open the door. Food was good and they have good beach chairs as well. The best part that we liked a lot was that it was located in the quite part of the beach and it was walking distance to other hotels/restaurants.
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Verified

10/10 Excellent

TAMIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Nov 2022