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4.0 out of 5

"Very quiet. Very clean. Large fridge. Friendly staff. " More

By a verified traveller on Mon 17 Jan 2022

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Hotel Description

Hotel perfectly located for exploring Yucca Valley

City center stay

You'll find California Welcome Center and Yucca Valley Community Park within a 15-minute walk of this Yucca Valley hotel. Hi-Desert Nature Museum and Desert Christ Park are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $175* Per night/room 31 Mar. - 1 Apr.

Suite, 1 King Bed, Non Smoking (Oversized Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree

Everyone (7) Couples (2) Family (1)
5 out of 5

Posted by on 20 Aug. 2023

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2 out of 5
The staff was extremely rude at check in. The bed was very uncomfortable, upon arrival to my room found old nut shells on the floor.

Posted by on 13 Feb. 2022

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Comment from Hotel Management

3 Mar. 2022 by Hotel Management

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5
Very quiet. Very clean. Large fridge. Friendly staff.

Posted by on 17 Jan. 2022

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4 out of 5
Decent hotel close to Joshua tree national park. Staff is not very friendly, some appliance not working. Breakfast has very less choice.

Posted by , from LAKE FOREST on 29 Dec. 2021

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4 out of 5

Posted by on 22 Nov. 2021

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5 out of 5

Posted by on 24 Oct. 2021

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5 out of 5

Posted by on 16 Oct. 2021

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2 out of 5
This was one of my worst experiences while traveling during the pandemic! I would not stay here again even if not in a pandemic!

Posted by on 30 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by Management

We are sorry to hear this. You can call me at anytime to discuss your stay. I'd like a little more information on the issues you experienced.

4 out of 5

Posted by on 11 Jan. 2020

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4 out of 5

Posted by on 27 Feb. 2019

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About the Best Western Joshua Tree Hotel & Suites

Location 56525 Twentynine Palms Hwy, Yucca Valley, CA 92284

Property Features

SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served. The business-friendly SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Yucca Valley hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree offers 94 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Yucca Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • LCD television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Joshua Tree
  • Best Western Joshua Tree
  • Best Western Joshua Tree Hotel
  • Joshua Tree Best Western
  • Best Western Yucca Valley Hotel And Suites
  • Best Western Yucca Valley Hotel Yucca Valley
  • Yucca Valley Best Western
  • Best Western Joshua Tree Hotel Yucca Valley
  • Best Western Joshua Tree Yucca Valley
  • Yucca Valley Best Western
  • Best Western Yucca Valley Hotel Yucca Valley
  • Best Western Joshua Tree Hotel Suites
  • Best Western Joshua Tree Hotel Suites

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.