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The Lux Hotel & Conference Center, an Ascend Collection Hotel

Property class: 2.5
Hotel near National Women's Hall of Fame in Waterloo

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Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

A hotel sign with "The Lux Hotel" and "Conference Center" written on it.
A hotel lobby with a reception desk, seating area, and a large TV mounted on the wall.
A modern dining area with large windows, white tables, and colorful chairs.
A hotel room with a bed, bedside tables, a desk, and a large window.
A hotel sign with a logo, the name "The Lux Hotel," and the text "Conference Center."

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
2468 State Route 414, Waterloo, NY, 13165
  • Place, Women's Rights National Historical Park
    ‪11 min walk‬
  • Place, Waterloo Premium Outlets
    ‪11 min drive‬
  • Place, Hobart and William Smith Colleges
    ‪17 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a desk lamp, a coffee maker, and a large window.

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a desk lamp, a coffee maker, and a large window.

Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Waterloo

In Waterloo .You'll find National Women's Hall of Fame and It's A Wonderful Life Museum within 3 miles (5 km) of this hotel. New York Chiropractic College and Montezuma Winery are also within 6 miles (10 km).

What's nearby

  • Women's Rights National Historical Park - 11 min walk - 1.0 km
  • Cayuga Lake State Park - 9 min drive - 7.6 km
  • Waterloo Premium Outlets - 11 min drive - 16.1 km
  • Seneca Lake State Park - 11 min drive - 13.0 km
  • Hobart and William Smith Colleges - 17 min drive - 16.6 km

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Sauder's - ‬19 min walk
  • ‪Circle K - ‬5 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

Hotel near National Women's Hall of Fame in Waterloo
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 9180 square feet (853 square meters) and includes conference space. The business-friendly The Lux Hotel & Conference Center, an Ascend Collection Hotel also features laundry facilities, a front-desk safe, and an ATM. Self parking is free. A complete renovation of The Lux Hotel & Conference Center, an Ascend Collection Hotel was completed in June 2023.

This Waterloo hotel is smoke free.

  • 147 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 9180 sq ft of conference space
  • 853 sq m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Similar properties

Property entrance
del Lago Resort & Casino
Waterloo
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 2,049 reviews
The price is CA $152
CA $168 total
includes taxes & fees
Dec 16 - Dec 17
del Lago Resort & Casino

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Null
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite premium channels

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at The Lux Hotel & Conference Center, an Ascend Collection Hotel.

How much does it cost to stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, an Ascend Collection Hotel on Dec 8, 2026 start from CA $132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel offer free breakfast?

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, there is no casino at this hotel, but del Lago Resort & Casino (6-min drive) is nearby.

What time is check-in at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

This hotel offers free self parking.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a pool?

The Lux Hotel & Conference Center, an Ascend Collection Hotel features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is The Lux Hotel & Conference Center, an Ascend Collection Hotel to downtown Waterloo?

The Lux Hotel & Conference Center, an Ascend Collection Hotel is 1.3 mi away from Waterloo.

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 724 reviews
Rating 8 - Good. 189 out of 724 reviews
Rating 6 - Okay. 88 out of 724 reviews
Rating 4 - Poor. 38 out of 724 reviews
Rating 2 - Terrible. 18 out of 724 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean .. we stayed 2 nights and enjoyed the pool.. nice staff breakfast was decent.. would stay again
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very comfortable beds. We enjoyed our stay and would come again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant moderate hotel. Great location. Would stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and pool was awesome
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Thank you.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, and the parking lot is spacious and easy to use. The guest rooms are large and quiet, and the breakfast is good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with accommodations
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast. big property.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always ready to help.. Breakfast good variety Clean outdoor poor.. Rooms well maintained..
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, nice room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at The Lux a couple times now, and have thought it to be just what I needed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed by the comfort of our room at the lux hotel. It was clean and the beds were super comfortable. The breakfast was also very good and the staff was friendly and helpful. We would stay there again for sure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a pleasant surprise, with comfortable beds, great water temperature and pressure, a really good breakfast. Very much worth the price!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained. The staff was friendly, welcoming, and always ready to help. The location was convenient, and the overall atmosphere made our stay very enjoyable. We would definitely stay here again and highly recommend it to anyone visiting the area
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay. Needs some updating to the rooms
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good location. Breakfast was great!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We will be back!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was a place to stay for the night. Our room was clean the breakfast was good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping came each day to our room without us requesting. That was really good. The room was very good. The staff was friendly. This was a good stay for us.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a clean and larger room after relocating from our first room, which was next to the door and smelled like cigarette smoke. The pool was great for my toddler, and they complementary breakfast was excellent. It served the purpose and was good for our stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were helpful. I didn't have expectations regarding the quality of the room but I was pleased with the bed, bathroom, etc.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with all amenities
Stayed 3 nights in Jun 2026

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