"Was disappointed the sauna was broken and the hot tub was not working. Would be nice to mention that in the description on the website. Also the sew ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

Family-friendly 3-star hotel near National Women's Hall of Fame

In Waterloo

Within 3 miles (5 km) of this Waterloo hotel, you'll find National Women's Hall of Fame and It's A Wonderful Life Museum. New York Chiropractic College and Montezuma Winery are also within 6 miles (10 km).

Family-friendly fun

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Families will appreciate the children's pool and onsite laundry facilities. Traveling on business? Take advantage of the 24-hour business center and onsite conference space.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 148 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, pillow menus, and free newspapers.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$111 per night

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn near Finger Lakes and Seneca Falls ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn near Finger Lakes and Seneca Falls

Everyone (9) Couples (1) Family (6)
5 out of 5
The room we had was spacious and the Breakfast is in my opinion above average. The Staff was extremely courteous and addressed any issue, concern or need quickly without hesitation.

Posted by , from Hampton on 10 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Guest Services

Thanks Vincent, glad you found your room to be clean and spacious. thanks

4 out of 5
The staff was always cheerful and asking if we needed anything. The carpet in the room needed to be vacuumed. There were a couple of clipped toe nails on the floor

Posted by on 25 Jun. 2019

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Comment from Hotel Management

27 Jun. 2019 by Guest Services

We love that you found our staff cheerful and helpful. thanks for sharing your stay.

4 out of 5
Fairly nice rooms, beds and good breakfast. No hot water for showers in the morning. Nicely located near a car wash, Walmart and other businesses.

Posted by on 23 Jun. 2019

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Comment from Hotel Management

27 Jun. 2019 by Guest Services

Glad you enjoyed our great location and started your day with a good breakfast. Thanks

5 out of 5
Room was clean and comfirtable. Staff was knowledgeable!

Posted by on 23 Jun. 2019

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Comment from Hotel Management

27 Jun. 2019 by Guest Services

Thanks for the great review

4 out of 5
For what we were doing in the Waterloo/Seneca Falls area the property is well located. Staff was very nice. Breakfast had decent choices. The only issue we had was the heater. We turned it as low as it would go (60F) and it still felt much warmer than 60 in the room. The heater was turning on, so it wasn’t heat coming from elsewhere. We will tell the person at checkout.

Posted by on 17 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Guest Services

Dear Guest: Thanks for sharing your stay with us we are pleased you enjoyed your stay and our location. Thank you for letting us know about the heater we will have our Maintenance check it out. Thanks

4 out of 5
Good breakfast and great coffee. I did have trouble finding the entrance the first time.

Posted by on 3 Dec. 2018

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Comment from Hotel Management

7 Dec. 2018 by Guest Services

Glad you enjoyed a great breakfast to start your day.

5 out of 5
nice and friendly staff. clean room very close to restaurants and shopping

Posted by on 5 Nov. 2018

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Comment from Hotel Management

12 Nov. 2018 by Guest Services

We are elated you enjoyed your stay and we thank you for your 5 star review.

2 out of 5
How this hotel received a 4/5 on Travelocity is beyond me. It is a very old, outdated hotel with zero curb appeal. Landscaping had not been attended to for quite some time and the interior had a old musty odor to it. The free breakfast is skip worthy and poorly attended to. The one positive is the staff is very friendly.

Posted by on 4 Sep. 2018

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Comment from Hotel Management

9 Sep. 2018 by Guest Services

Dear Anonymous: We are truly sorry we failed to meet you expectations your satisfaction is very important to us and we will address your concerns with our staff. Thanks

5 out of 5
Was disappointed the sauna was broken and the hot tub was not working. Would be nice to mention that in the description on the website. Also the sewing machines in the pictures were not on display, I really would have been interested to see them! Very nice and clean hotel on the plus side. Front desk very helpful. Bed was a little hard.

Posted by , from Lockport, NY on 4 Sep. 2018

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Comment from Hotel Management

9 Sep. 2018 by Guest Services

Debbie: Thanks for sharing your stay with us. we are pleased you found our rooms to be clean and our staff to be pleasant. We will address you concerns with our staff and we thank you for your feedback.

5 out of 5
Nice hotel, very centralized location. Bar and restaurant were being renovated while we were there but there are many places to get food, not in walking distance, but within 5 min drive

Posted by on 25 Jul. 2018

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Comment from Hotel Management

26 Jul. 2018 by Guest Services

We love that you found us to be just where and what you needed.Thanks for the 5 star review

About the Quality Inn near Finger Lakes and Seneca Falls

Location 2468 Mound Rd, Waterloo, NY 13165

Property Features

Quality Inn near Finger Lakes and Seneca Falls offers its guests a fitness center and a children's pool. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Free breakfast is available daily. The family-friendly Quality Inn near Finger Lakes and Seneca Falls also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Waterloo hotel is smoke free.

  • 148 guestrooms or units
  • 2 levels
  • 9000 sq ft of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Car service
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rochester, NY (ROC-Greater Rochester Intl.) (85.5 km / 53.2 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn near Finger Lakes and Seneca Falls offers 148 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs available
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Woody's Bar & Grille - This restaurant serves dinner only.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a children's pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 50 per accommodation, per day
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 50 per accommodation, per day
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Finger Lakes Seneca Falls Waterloo
  • Quality Inn Finger Lakes Seneca Falls
  • Quality Finger Lakes Seneca Falls Waterloo
  • Quality Finger Lakes Seneca Falls
  • Holiday Inn Waterloo Seneca Falls
  • Quality Finger s Seneca Falls

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.