See all properties

The Lux Hotel & Conference Center, an Ascend Collection Hotel

2.5 star property
Hotel near National Women's Hall of Fame in Waterloo

Choose dates to view prices

Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Free daily continental breakfast
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Memorial Day Museum
    ‪2 min drive‬
  • Place, Cayuga Lake State Park
    ‪8 min drive‬
  • Place, Hobart and William Smith Colleges
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(48 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Waterloo

In Waterloo .You'll find National Women's Hall of Fame and It's A Wonderful Life Museum within 3 miles (5 km) of this hotel. New York Chiropractic College and Montezuma Winery are also within 6 miles (10 km).

What's nearby

  • National Memorial Day Museum - 2 min drive - 2.9 km
  • It's A Wonderful Life Museum - 3 min drive - 4.0 km
  • Cayuga Lake State Park - 8 min drive - 9.4 km
  • Waterloo Premium Outlets - 9 min drive - 16.8 km
  • Hobart and William Smith Colleges - 12 min drive - 16.6 km

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Sauder's - ‬19 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

Hotel near National Women's Hall of Fame in Waterloo
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 9180 square feet (853 square meters) and includes conference space. The business-friendly The Lux Hotel & Conference Center, an Ascend Collection Hotel also features laundry facilities, a front-desk safe, and an ATM. Self parking is free. A complete renovation of The Lux Hotel & Conference Center, an Ascend Collection Hotel was completed in June 2023.

This Waterloo hotel is smoke free.

  • 147 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 9180 sq ft of conference space
  • 853 sq m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Similar properties

Property grounds
del Lago Resort & Casino
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,689 reviews
del Lago Resort & Casino

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 262 out of 494 reviews
Rating 8 - Good. 136 out of 494 reviews
Rating 6 - Okay. 60 out of 494 reviews
Rating 4 - Poor. 25 out of 494 reviews
Rating 2 - Terrible. 11 out of 494 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

William

Stayed 1 night in Oct 2025

8/10 Good

Roland

Travelled with family
Front desk staff was very nice and helpful! The room was ok, nothing special, but acceptable. The breakfast was the worst of our 8 night whirlwind thru the midwest and back. Make the breakfast better and the whole experience would be better and would even recommend it as a decent option.
Stayed 1 night in Nov 2025

8/10 Good

Deborah

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great overnight stay . Clean rooms, comfy beds and friendly staff.
Stayed 1 night in Nov 2025

4/10 Poor

Jaclyn, BINGHAMTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately, we were not made aware that the property was under construction. The window in our room was completely boarded up with no natural light. In addition, the bathroom mirror light was out, which made it pretty dark in there. At 4 AM there was a group of Laude guests that were talking right outside of our room and then in rooms adjacent to ours. We could hear them loudly talking and making noise throughout the early morning hours. Aside from that, the room was very clean and the staff were pleasant. Breakfast was a nice addition.
Stayed 1 night in Nov 2025

8/10 Good

Crista

Stayed 1 night in Nov 2025

10/10 Excellent

Alice, Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alice, Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Alice, Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice, Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Alice, Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim, Spencerport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 4th time we have stayed here. Clean, staff is friendly, plenty of parking & comfortable beds. We would recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen, Stewart Manor

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms- lovely location!
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, however for older guests the toilet is very low. Making it a bit difficult.
Stayed 1 night in Oct 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Will book here again
Stayed 1 night in Oct 2025

8/10 Good

phillipa

Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and comfortable. No traffic noise or noise from other residents. Staff is friendly and helpful. Breakfast is very good and of excellent quality. I recommend this hotel to anyone traveling in this area.
Stayed 1 night in Oct 2025

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again.

Clean, comfortable bed. Restaurant on premise was delicious ( dinner). The free continental breakfast was cold, coffee was gross.
Stayed 1 night in Oct 2025

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great recommendations for dinner places. (Parker's)
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful
Stayed 3 nights in Oct 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk Mary Kate worked with me to change a date for 2 day trip ! Had a problem with room shade & a maintenance man in hallway helped to fix it right away ! Room 185 windows need cleaning, bathroom was cold to shower.
Stayed 2 nights in Oct 2025

10/10 Excellent

Verbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, attractive room. Unfortunately, we were on the bottom level and there are no elevators. Made access a bit bothersome, especially for an elderly couple, even though in good shape physically..
Stayed 1 night in Oct 2025