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Hotel Indigo West Chester - Downtown by IHG

Property class: 4
Enjoy 2 bars/lounges at this 4-star West Chester hotel

Choose dates to view prices

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

A bar area with a wooden bar, stools, and a wall with illuminated numbers.
Creator video - submitted by The Design Tourist
A hotel lobby with a reception desk, a large wooden display case with snacks and beverages, and a blue carpet with the hotel's name.
A spacious restaurant with high ceilings, exposed ductwork, and large windows. Tables and chairs are arranged for dining.
A multi-story building with a brick facade, large windows, and a corner location at an intersection.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
39 E.Gay Street., West Chester, PA, 19380
  • Place, Chester County Historical Society
    ‪2 min walk‬
  • Place, Marshall Square
    ‪8 min walk‬
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

A modern bathroom with a large mirror, white marble sink, black vanity, white toilet, and a towel rack.

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Corner

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A modern bathroom with a white sink, a toilet, a shower with a white curtain, and a mirror with a black frame.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Corner

A hotel room with a bed, a desk with a chair, a television, and a dining area in the background.

Suite, 1 King Bed, Corner

  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

A hotel room with a grey sofa, a round side table, a bed with white bedding, and a large window with sheer curtains.

Standard Room, Multiple Beds, Accessible (Communications)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Corner

A hotel room with two beds, a desk, a TV, and a sofa.

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

A hotel room with two beds, a desk, a chair, a lamp, and a TV.

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, a sofa, a chair, a small table, and a window with curtains.

Standard Room, Multiple Beds

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the area

West Chester

West Chester retreat .At this hotel, you'll be steps from Chester County Historical Society and within a 10-minute walk of Marshall Square. Also, West Chester University of Pennsylvania is within half a mile (1 km) and Chester County Hospital is within 2 miles (3 km).

What's nearby

  • Chester County Historical Society - 2 min walk - 0.2 km
  • Barclay Grounds - 6 min walk - 0.6 km
  • Marshall Square - 8 min walk - 0.7 km
  • West Chester University of Pennsylvania - 9 min walk - 0.8 km
  • Everhart Park - 11 min walk - 1.0 km

Getting around

  • Exton Whitford Station - 11 min drive
  • Wilmington, DE (ILG-New Castle) - 48 min drive

Restaurants

  • ‪Barnaby's - ‬4 min walk
  • ‪Limoncello Ristorante & Caterers - ‬1 min walk
  • ‪Bierhaul Townhouse - ‬1 min walk
  • ‪Stove and Tap III - ‬5 min walk
  • ‪Ryan's Pub - ‬4 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Enjoy 2 bars/lounges at this 4-star West Chester hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center and 2 meeting rooms.

WiFi is free in public spaces. Hotel Indigo West Chester - Downtown by IHG also features a 24-hour fitness center, express check-in, and express check-out.

This 4-star West Chester hotel is smoke free.

  • 108 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Business center (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Indigo West Chester - Downtown by IHG offers 108 accommodations. This West Chester hotel provides complimentary wireless Internet access.

Similar properties

A swimming pool with two chairs and a lifebuoy on the wall.
Holiday Inn Express Hotel & Suites West Chester by IHG
West Chester
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,002 reviews
The price is CA $164
CA $182 total
includes taxes & fees
Aug 23 - Aug 24
Holiday Inn Express Hotel & Suites West Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 10 miles (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Frequently asked questions

How close is Hotel Indigo West Chester - Downtown by IHG to the airport?

Hotel Indigo West Chester - Downtown by IHG is 24.3 mi (48-min drive) away from the Wilmington, DE (ILG-New Castle) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo West Chester - Downtown by IHG?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo West Chester - Downtown by IHG on Aug 23, 2026 start from CA $221, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo West Chester - Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo West Chester - Downtown by IHG.

Does Hotel Indigo West Chester - Downtown by IHG offer free breakfast?

Hotel Indigo West Chester - Downtown by IHG does not offer free breakfast.

Is there a casino at Hotel Indigo West Chester - Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo West Chester - Downtown by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Indigo West Chester - Downtown by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo West Chester - Downtown by IHG have a pool?

Hotel Indigo West Chester - Downtown by IHG does not have a pool.

Does Hotel Indigo West Chester - Downtown by IHG have a restaurant?

Hotel Indigo West Chester - Downtown by IHG is home to WC Seafood Kitchen, which features seafood and brunch.

Does Hotel Indigo West Chester - Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo West Chester - Downtown by IHG to downtown West Chester?

Hotel Indigo West Chester - Downtown by IHG is 0.1 mi away from West Chester.

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 158 out of 185 reviews
Rating 8 - Good. 17 out of 185 reviews
Rating 6 - Okay. 5 out of 185 reviews
Rating 4 - Poor. 2 out of 185 reviews
Rating 2 - Terrible. 3 out of 185 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

McCrossan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place! Really enjoyed our stay here!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with an amazing restaurant
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, and very comfortable bed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, nicely appointed rooms - beautiful restaurant and conveniently located in the center of town. Staff waa very warm, friendly and so helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The location is so close to everything you can park and walk anywhere. The hotel itself if impeccably clean and stylish and the staff is so nice and friendly. The rooms are quiet and very comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tracy-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 star hotel. Restaurants bar on site. Wonderful staff. Updated modern rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, comfortable and great front desk staff,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Hotel staff were amazing. Easy check in/ out. Restaurant was fine. A little slow d3pite not being terribly busy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Annabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the indigo theme
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darlene

Great hotel! Clean, great location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great downtown.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Great location , restaurant and decor upscale and warm. Staff really stood out! Management is doing a great job:)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel and stff
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Very nice hotel in the middle of downtown West Chester. Lots of fine dining and bars.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness
Well located
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

WIlliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Westchester

Wonderful room very clean and spacious beautiful bathroom
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gary

Excellent hotel. The on-site restaurant is superb.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

A+ location plus parking garage

Great location and parking garage next door
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful very very clean hotel and rooms highly recommend if visiting this area center of everything too !!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around, just a beautiful hotel! Don’t miss the basement Speakeasy!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new hotel!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place I've ever stayed!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Mike

Liked: Amenities
Location was great very walkable. Staff were very helpful and pleasant.
Stayed 1 night in Jul 2025

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