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Aparthotel

Marriott Vacation Club® at Custom House, Boston

3.5 star property
3.5-star aparthotel near Faneuil Hall Marketplace

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Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
1 bedroom, in-room safe, blackout drapes, iron/ironing board
View from property
Lobby
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
3 Mckinley Square, Boston, MA, 02109
  • Place, Faneuil Hall Marketplace
    ‪2 min walk‬
  • Place, Boston Harbor
    ‪2 min walk‬
  • Place, New England Aquarium
    ‪3 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(29 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Boston

City center stay.At this Downtown Boston aparthotel, you'll be steps from Faneuil Hall Marketplace and within a 15-minute walk of Boston Common. TD Garden and Boston Public Garden are also within 2 miles (3 km).
View more Aparthotels in BostonOpens in a new window

What's nearby

  • Faneuil Hall Marketplace - 2 min walk - 0.2 km
  • Quincy Market - 2 min walk - 0.2 km
  • Boston Harbor - 2 min walk - 0.2 km
  • New England Aquarium - 3 min walk - 0.3 km
  • Boston Common - 11 min walk - 1.0 km

Getting around

  • Aquarium - 2 min walk
  • South Station - 13 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive

Restaurants

  • ‪Bostonia Public House - ‬1 min walk
  • ‪Wicked Lobsta - ‬2 min walk
  • ‪The Hong Kong - ‬1 min walk
  • ‪Mr. Dooley's - ‬3 min walk
  • ‪Warehouse Kitchen + Sports Bar - ‬2 min walk

About this property

Marriott Vacation Club® at Custom House, Boston

3.5-star aparthotel near Faneuil Hall Marketplace
Marriott Vacation Club® at Custom House, Boston offers its guests a fitness center and complimentary bicycles. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Marriott Vacation Club® at Custom House, Boston also features laundry facilities, dry cleaning/laundry services, and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Boston aparthotel.

  • 84 guestrooms or units
  • 25 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Pool or billiards table
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Marriott Vacation Club® at Custom House, Boston offers 84 accommodations with safes and coffee/tea makers. Accommodations have separate dining areas and are furnished with double sofa beds and dining tables. 32-inch flat-screen televisions come with premium satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boston aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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Exterior
Harborside Inn Of Boston
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
4.6 out of 5, Wonderful, 6,419 reviews
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CA $202 total
includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

Dining

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Games
  • Pay movies

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 25 floors
  • 84 units
  • Free bicycle rentals

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 5 2026 to May 15 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number ROC-11545442-009

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 485 out of 624 reviews
Rating 8 - Good. 103 out of 624 reviews
Rating 6 - Okay. 23 out of 624 reviews
Rating 4 - Poor. 9 out of 624 reviews
Rating 2 - Terrible. 4 out of 624 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
I can’t recommend The Custom House enough, it is perfect! The staff are wonderful, it’s very clean and the perfect location to see Boston!
Stayed 4 nights in Dec 2025

10/10 Excellent

Molly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was incredibly clean, the staff was very accommodating, and the location is unbeatable. We traveled with our baby, so having a separate bedroom and living room area with doors allowed her to go to bed early while we enjoyed lounging and watching movies in the bedroom. The hotel provided a high chair and pack n play for the room, the bathtub was easy for bathing her, and housekeeping kept our room comfortable and clean each day, even tidying dishes in the kitchenette. The property has incredible observation deck views, was immaculately decorated for the holidays and was walkable to the aquarium, Faneuil Hall, North End restaurants and more. We’ll encourage everyone to stay here!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff the room everything was wonderful. We can’t wait to make another visit next year.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very limited
Stayed 1 night in Dec 2025

10/10 Excellent

Louis, Worcester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room had a good layout with sitting room/kitchenette separated from bedroom by hallway and bathroom. Room was clean and comfortable with Boston themed decor. Observation deck on top floor was very nice. Only downside was HVAC that only operates in heat mode in the winter, took awhile for room to cool down.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Staff, clean room, breakfast and bar right outside of the room. Very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Custom House is one of the best places we have ever stayed. The rooms , staff and atmosphere is absolutely amazing!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Stayed 1 night in Dec 2025

10/10 Excellent

Laura, Bethel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Boston. Unique and historic. Walking distance to so many things.
Stayed 1 night in Dec 2025

8/10 Good

Maria Adela, Buenos Aires

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was nice but I had booked because of the wonderful views ot this building. Our apart was on the 5 floor looking the worst part of the buildings. I have asked for another apart as we are 80 and 91 and stay at home for the most part of the day. The manager refused to change our room. As the view was the only reason to choose this hotel I am disapointed and it was not amazing for us. The building is wonderful but there are many wonderful hotels in Boston and the price of Marriott was high for the season
Stayed 8 nights in Nov 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are always wonderful and helpful. Awesome customer service and the ambience of the hotel is amazing- love the Custom House!
Stayed 1 night in Dec 2025

10/10 Excellent

Mavelys de la

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.
Stayed 4 nights in Nov 2025

8/10 Good

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriott Vacation Club® at Custom House, Boston is one of my favorite places in the Marriott chains to visit - always a wonderful time at a very exclusive and comfortable place. Great location and outstanding staff/service. I can't say enough good things about this hotel/vacation club ... by far, my favorite place to visit in all of the Marriott hotels in the United States!!
Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Nice, clean, spacious room. Staff were all very nice and helpful. Awesome views of Boston!
Stayed 1 night in Nov 2025

10/10 Excellent

Donna M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a suite with high vaulted ceilings. The air conditioning was a little tricky trying to keep an even temperature across the upstairs and downstairs but the suite itself was VERY nice. The location is unmatched.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Historic building in great location
Stayed 1 night in Nov 2025

6/10 Okay

Nicolle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was in good condition. Staff was nice .
Stayed 2 nights in Nov 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is perfect! Don't worry about breakfast as the surrounding area is filled with different options. They only offer coffee complimentary and some typical hotel breakfast items that get charged to the room, but you're not coming to Boston for hotel breakfast. Will be back to stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Craig, Lake Geneva

Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and very helpful staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025